TASK SUMMARY:
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
WHEN DO I DO THIS TASK?
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:
QUESTION 1
Briefly describe the following aged care service models: ▪ High level residential care
QUESTION 2
QUESTION 3
QUESTION 4
QUESTION 5
What is the main purpose of privacy legislation?
QUESTION 6
Question 7
Jeremy has dementia. He now ignores his personal hygiene and is incontinent. He will follow simple instructions.
Jaydia is very hard of hearing. He wears hearing aids that assist, but he still has difficulty hearing. He finds his deafness very socially isolating and tends to withdraw.
Hamish is dying of cancer. There is a treatment available but he chooses not to go ahead with it saying that he does not wish to prolong his life. He decides he is going to travel and do some things he has always wanted to do but never has. He has planned a tandem sky dive and white water rafting. He seems the happiest he has been since his diagnosis.
QUESTION 8
Participating in the community is important for many people. As people age, community engagement can often become more difficult.
Think of a person you know who is elderly or imagine yourself as elderly and frail.
QUESTION 9
Type of elder abuse |
Indicators |
Physical abuse |
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Psychological |
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Financial |
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Sexual |
QUESTION 10
Harry has a fall during one of his walks. You help him up and assist him back to his room. He appears to be okay, but is shaken.
Elsie saw Harry fall. She comes up to you and starts asking questions about Harry. ‘Why did he fall?’, ‘Why does he walk so badly?’, ‘Did he have a hip replacement like I did?’
QUESTION 11
For each of the care approaches, provide an example of how this could be provided. An example has been provided for you
Care approach |
Example of how this can be provided |
Person-centered approach |
Example answer: We discussed all the care options with Mrs. Brown and answered all the questions. At the end of the discussion she decided that she would like assistance to shower but she will continue to clean her teeth and dress herself unaided. She said that she may need help with buttons sometimes. |
Enabling approach |
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Rights based approach |
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Consumer-directed care |
QUESTION 12
Research a best-practice aged care program (for example, you might choose the Eden Alternative or Active Service Model).
In one to two paragraphs describe the program and why it is ‘best practice.’
QUESTION 13
Mabel lives at home alone. She is a very independent woman and enjoys working as a volunteer in the community and also runs an art class. Mabel fell and broke her shoulder. She needed surgery and spent ten days in hospital. Once she was clinically stable, she was worried about how she would manage at home as she had no family close by. She was told that she would be dependent on support for activities of daily living for up to two months while her shoulder repaired itself.
Mabel was very worried that she would have to remain in hospital for that time, however arrangements were made for her to be discharged from hospital and receive assistance at home until she was able to be independent once more.
A care plan was set up and was planned to go for six weeks at which time it would be re-evaluated. Care included showering, dressing, cleaning, transport to physiotherapy, occupational therapy, and meals on wheels.
At her review after six weeks Mabel has very happy with her progress. She was going back to volunteer work one day a week and planning to restart her art classes next week. She had cancelled the meals on wheels the previous week as she found she was able to cook for herself now. It was agreed that she no longer needed home support.
Discuss the advantages that a reablement approach had for Mabel compared with more traditional models of care.
TASK SUMMARY:
You are to read the case studies and complete the questions that follow.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
WHEN DO I DO THIS TASK?
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:
CASE STUDY 1: MARTA
Marta is suffering from dementia that is caused by a lifetime of alcoholism. She lives at home with her husband Bill, who also drinks a lot of alcohol. A HACC worker visits three times a week.
Today her HACC worker notices bruises on Marta’s arms. This is the third time this month that she has had bruises. When she asks Marta about them she just looks ahead and says nothing, humming in her normal way. When she asks Bill what happened he says, ‘I dunno – silly old cow keeps falling over. She was probably drunk again and fell out of bed.’
The worker looks at the bruising pattern. She thinks that it looks more like someone has grabbed Marta very hard.
What do I need to hand in for this task?
Have I completed this?
Your answers to this case study
CASE STUDY 2: CATHOLIC SERVICE
The Catholic service in your aged care facility has been changed from Tuesdays to Thursdays – the priest is not able to attend on Tuesdays anymore.
Unfortunately the service now clashes with the time that clients are able to go out for coffee in the local town. The clients are taken to the coffee shop nearby and are also able to walk around the town and do a little shopping if they wish.
The Catholic clients are very annoyed that they can no longer go on their coffee excursion. It’s not their fault that the priest has needed to change arrangements!
When something is said to a staff member, the person says, ‘Well, you don’t have to go to church! I’m sure
God will agree that drinking a delicious cup of coffee is much more important than listening to the priest.’
TASK SUMMARY:
In this role play you will need to work with a potential HACC client to determine her needs and give her information on available services. Following the role play you will need to answer a set of verbal questions.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor sees that you have not shown appropriate skills or knowledge, they will give you some feedback and you will need to do the specific task again.
INSTRUCTIONS:
BRENDA |
Brenda is 85 years old. She has recently had a knee replacement following a fall. She has indicated the following concerns to the community nurse:
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In this role play you are to tell Brenda (who will be played by your assessor) what services are available through the HACC program that will help her with her needs.
Your assessor will be looking to see that you: Clearly and accurately explain the HACC program to Brenda. Talk to Brenda about:
For example, you should communicate in a way that promotes empowerment, trust and goodwill; build a rapport during the discussion; encourage Brenda to express her needs and wants; avoid imposing your own attitudes and values; respect Brenda’s needs and differences; etc Provide clear and accurate advice to Brenda about basic home fire safety. For example, you should communicate clearly to Brenda about home fire safety and the risks to her safety. This should include things such as home fire safety equipment and how to use it smoke detectors; calling 000; how to leave the property in the event of a fire; where to evacuate to; who else to call in an emergency; how fires may start in the home, etc. |
Verbal questions
Your assessor will ask you the following questions once you have finished the role play. You will be assessed on your ability to communicate verbally as well as on your ability to answer each question.
TASK SUMMARY:
You are to do a safety check on a bathroom.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT? ▪ Access to a residential/home bathroom.
WHEN DO I DO THIS TASK?
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor identifies that you did not complete the checklist correctly, you will be asked to fix the parts that are wrong and resubmit. INSTRUCTIONS:
This task carries on from Assessment Task 3.
You are required to complete a safely check of a bathroom – this bathroom is assumed to be Brenda’s You can choose your own bathroom or another one that you have access to.
Take photos of the bathroom that show as much of the area as possible. If you see a safety issue, take a photo of it.
Use the Bathroom Safety Checklist to conduct a safety check of this room. Remember to consider Brenda’s needs and preferences as you do this. Complete the questions at the end of this task.
Bathroom Safety Checklist |
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Student name: |
Date: |
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Yes/No |
Comments |
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Does the floor have a non-slip surface? |
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Is access to the shower safe? |
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Is there room for a seat near the shower? |
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Is there room for a seat in the shower? |
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Is there a rail in the shower and close to the toilet? |
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Is lighting adequate? |
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Is heating adequate? |
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Is there sufficient room near the shower area for the staff member to provide assistance and support? |
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Bathroom Safety Checklist |
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Student name: |
Date: |
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Yes/No |
Comments |
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Is there sufficient ventilation to prevent condensation? |
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Are there any other safety issues? |
When you have completed the safety check, answer the following questions:
TASK SUMMARY:
You are arrange an activity that works towards the goals and wishes of an older person in your work placement facility.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
WHEN DO I DO THIS TASK?
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor identifies that you did not complete all requirements of this task correctly, they will give you some feedback and you will need to redo the incorrect part again.
INSTRUCTIONS:
For this task you must to talk to a client in an aged care facility and find out what they would like to achieve (goals) and what they wish for.
You will need to respond to their statements by designing and putting in place an activity that will contribute to their goals and wishes.
An example is provided below:
Jenny’s client is Marissa.
Jenny learns that Marissa’s goal is to increase her mobility. She also learns that Marissa loves dogs and really misses her Yorkshire Terrier, who passed away last year
Jenny decides to organise a visit from a therapy dog so Marissa can go for walks outside with the dog.
Remember: You must ask the client for permission to participate in this task, and ask them to complete the permission form at the end of this task.
You must not proceed with this assessment until the form has been signed by your supervisor and the older person who is participating.
Once you have the necessary permissions, you will need to do the following:
You can do this through discussions with your client (this is essential), reviewing their individualised plan and discussing with other staff as appropriate.
Assessment Task 5: PROJECT |
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Student’s name: |
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Supervisor’s name: |
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Date of activity: |
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Obtaining information |
Write an account about how you obtained information about your client that covers the following points. |
Their goals and wishes |
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The client’s social, cultural and spiritual needs |
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Any physical and/or social barriers that affect this client’s quality of life |
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Services that are already being provided to the client |
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Plan activity |
Answer the following questions about how you planned the activity for your client. |
What type of activity did you plan for your client? |
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How did this contribute to the client’s goals and wishes? |
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How did you involve your supervisor and the client in the development of the activity? |
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How did you make sure your activity was person-centred? |
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Assessment Task 5: PROJECT |
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How did you make the activity flexible enough to suit the client’s needs? |
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Were there any risks? What plans did you have to manage them? |
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Were any aids or equipment required? |
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Was the client able to make their own decisions about the activity?Explain your answer. |
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Implement activity |
Answer the following questions about how you implemented your activity. |
Briefly describe how the activity went. |
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How did you manage risk? |
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How did you talk with your client to encourage them to participate? |
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How would you describe the relationship you have built with this older person? |
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Feedback and activity evaluation |
What feedback did you get from your client and other staff at the facility? |
Do you think the activity contributed to your client’s goals and wishes? Explain your answer. |
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Are there any things you would do differently next time? |
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What other healthy lifestyle activities could your client be involved in? |
Working with Clients – Permission Form |
Family member or carer’s approval (obtain this if the client is unable to give permission themselves) Dear My name is and I am studying the Certificate III in Individual Support. As part of my study I am required to work with a client to plan and implement an activity that works towards the client’s goals and wishes. I am asking your permission to work with <insert client name> for this project. The project will involve:
I will be supervised at all times during the task. I would welcome your family member’s participation in this project if you would like them to be involved. Please sign below to show your agreement. Name: Signature: Date: |
Supervisor’s approval I, <Supervisor’s name> approve <student’s name> to undertake this project with <Client’s name>. Approval is dependent on the following conditions:
Supervisor’s name: Signature: Date: |
OR |
Client approval (Use this if the client is able to give permission themselves) Dear My name is and I am studying the Certificate III in Individual Support. As part of my study I am required to work with a client to plan and implement an activity that works towards the client’s goals and wishes. I am asking for your permission to work with you for this project. The project will consist of:
I will be supervised at all times during the task. I would welcome your participation in the project if you would like to be involved. Please sign below to show your agreement. Name: Signature: Date: |
Supervisor’s approval I, <supervisor’s name> approve <student’s name> to undertake this project with <client’s name>. Approval is dependent on the following conditions:
Supervisor’s name: Signature: Date: |
TASK SUMMARY:
Your workplace supervisor is to complete a report to confirm your ability to demonstrate a range of skills and knowledge required of this unit.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?
WHEN DO I DO THIS TASK?
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your supervisor identifies that you did not complete any requirements in the report, your assessor will ask you to redo that requirement again.
INSTRUCTIONS:
INSTRUCTIONS TO THE SUPERVISOR
As part of the evidence of competency for this student, we are seeking reports from the student’s work placement supervisor. This forms part of the evidence for the unit CHCAGE001 Facilitate the empowerment of older people.
What is the purpose of this?
The purpose of this process is to gain confirmation from someone who has worked regularly with the student who can verify that the student performs their skills satisfactorily to workplace requirements on a regular basis.
How will the information I provide be used?
The assessor will use the information you provide in this report, combined with other assessment evidence provided by the student to make a final decision about competency. How and when do I fill in the report?
You do not need to observe the student over a particular period of time or completing certain tasks. If you place a tick in the ‘Yes’ column in the report, you are confirming that you are comfortable with the student’s skills in the relevant area and that you have seen them work satisfactorily to workplace expectations.
Please also include comments and examples in the space provided wherever possible.
If you do not believe that the student demonstrates appropriate skills in the area listed, please place a tick in the ‘No’ column and provide reasons and comments about why you have said ‘No’. If you are unsure or not able to comment on the student’s skills in a particular area, please place a tick in the ‘Not able to confirm’ column; or if the student is still undertaking placement, then you may still be able to watch their work in these areas so you are then able to comment on the suitability of their skills.
What should I do if I am unsure of the expectations?
Please contact the student’s assessor if you are unsure of any of the requirements of filling in this Supervisor Report. The student will have their direct contact details.
Who should fill in this report if I am unable to do so?
If you are not able to confirm the student’s skills in all of the following areas, please confirm the areas you can and ask another qualified person from the workplace to confirm skills in the other areas. They will also need to sign the report.
SUPERVISOR REPORT |
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Student’s name: |
Date of report: |
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Supervisor name: |
Area/skills to be confirmed |
Yes (✓) |
No (✓) |
Not able to confirm (✓) |
Provide examples or comments on student’s skills and performance in this area |
Did the student show respect for cultural, social and spiritual differences of clients Eg by respecting the client’s rituals, by supporting them to participate in their desired practices and by demonstrating a nondiscriminatory approach |
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Communicate appropriately with older people to develop trust and develop relationships? Eg by talking in a way that their clients can understand, by demonstrating a supportive and empathetic approach, by using appropriate body language, and by being friendly and interested in what they have to say. |
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Did the student maintain privacy, confidentiality and dignity of clients? Eg by not passing on confidential information without consent, allowing clients to have privacy where required, and demonstrating respect for clients’ rights to their dignity |
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Did the student provide services to clients by following workplace policies and procedures? |
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Did the student encourage clients to participate in living activities as they are able, and provide support where needed? |
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Look for opportunities to engage clients in healthy lifestyle practices? Eg by encouraging healthy eating, exercise, social activities & wellbeing |
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Recognise risk and take action to reduce this? |
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Demonstrate a flexible, adaptable and person-centred approach to work? |
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Eg by respecting the clients’ own schedules, by treating the client as an individual, by involving the client in decision making, and adapting services to the clients’ needs |
Please provide any further comments or observations you have made about the student’s performance in relation to the skills required as above. |
Supervisor’s signature: |
Supervisor’s name: |
Date of report: |
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