Assessment Workbook: TLIR5014 Manage suppliers
Introduction
This guide, together with the Assessment Activity forms the assessment tools for:
Unit code |
Title |
Training Package |
TLIR5014 |
Manage suppliers |
Transport and Logistics Training Package |
Application
TLIR5014
This unit involves the skills and knowledge required to manage suppliers in various contexts within the transport and logistics industry.
It includes assessing and building productive relationships with suppliers, and evaluating the delivery of goods/services against agreements. It also includes negotiating arrangements, resolving disagreements with suppliers and reviewing supplier performance.
The unit generally applies to those who lead individuals or teams.
Elements and Performance Criteria
1.0 Assess suppliers and build productive relationships
2.0 Evaluate delivery of goods and/or services against agreements
3.0 Negotiate arrangements with suppliers
4.0 Resolve disagreements with suppliers
5.0 Review performance of suppliers
Pre-requisites
Not applicable
Appeals and reassessment
If you disagree with the assessment decision and result, you have the right to appeal and be reassessed if necessary. Details of the appeals process is contained in the Complaints and Appeals Policy & Procedure, provided to you prior to enrolment. See Complaints and Appeals Policy & Procedure for more details.
Plagiarism
While co-operative effort and the sharing of information are encouraged, you must ensure your assignments and assessments are representative of your own effort, knowledge and skills. You must not take the work of others and present it as your own. Plagiarism may result in the assignment/assessment being deemed to be “not yet competent” by the assessor.
Students accused more than once of academic misconduct, including plagiarism, may be dismissed or cancelled from their course at the discretion of the National Training Manager.
Plagiarism can take several forms;
Referencing Materials
National Training prefers that students utilises Harvard Style referencing. Generally, Harvard Reference List citations follow this format:
Books: Last name, First Initial. (Year published). Title. City: Publisher, Page(s).
Journals/publication: Last name, First initial. (Year published). Article title. Journal, Volume (Issue), Page(s).
Websites: Website name, (Year published). Page title. [Online] Available at: URL [Accessed Day Mo. Year].
Understanding your results
The great thing with competency based training is that you either deemed 'competent' (you can demonstrate the required skills and knowledge) or 'not yet competent' (at this time you haven't been able to demonstrate required skills or knowledge). The key word is "YET”.
Your trainer will provide you with feedback on your assessments so that you know what you have done well in your assessment and what you need to improve upon or fix. An "NYC" result does not mean that you have failed and that is it - you have the opportunity to try again. It could be that one question in your assessment was deemed not yet satisfactory and this is the only question that will require review.
Results Legend
C |
Competent |
Has successfully completed unit and has met the minimum competency criteria and demonstrated the required skills and knowledge |
NYC |
Not Yet Competent |
Has not met minimum competency criteria for the unit - certain section/s require review due to not meeting the requirements and being deemed not yet satisfactory |
CT |
Credit Transfer |
Application required |
RPL |
Recognition of Prior Learning |
Application required |
Assessment activity
The assessment activities contained below have been designed for the following unit(s) of competency:
TLIR5014 Manage suppliers
This is a summative assessment process. For the student to be assessed as competent in each Unit of Competency, all questions and activities need to be satisfactorily completed.
Each assessment activity contained within:
Assessment 1: |
Case Study 1 |
All parts need to be completed. This is a summative assessment activity, which means it is an assessment of what you have learnt and used towards the assessment of your overall competency. This Case Study is split into 2 parts, all questions and reports must be answered, uploaded to a Word Document and uploaded as your assessment. Documents required to filled out in full. |
|
Assessment 2: |
Case Study 2 |
All parts need to be completed. This is a summative assessment activity, which means it is an assessment of what you have learnt and used towards the assessment of your overall competency. |
|
Assessment 3: Short Answer Question |
|
This requires the completion of all comprehensive questions. This is a summative assessment activity, which means it is an assessment of what you have learnt and used towards the assessment of your overall competency. Each question must be submitted and of 100 – 300 words minimum. |
Assessment 1, 2 & 3 Instructions
Student Instructions |
|
Type of Assessment |
This is a summative assessment activity, which means it is an assessment of what you have learnt and used towards the assessment of your overall competency. |
General |
There are a number of short answer questions and case studies. You must attempt each one. If you have difficulty with understanding the question or completing the answers then talk to your trainer. Your trainer is there to help you understand and help you demonstrate your understanding, not to complete the answers for you. You are required to answer all questions and provide as much detail as you can. These questions are not required to be completed under exam conditions. |
Context and purpose of assessment |
The short answer questions and the case studies have been drawn from the information contained in your workbook/ learning materials. Therefore you should have a good understanding of the answers |
Assessment instructions |
Read information provided and fully complete all questions as asked. |
Resources, equipment & material required |
Learner Guide Computer Internet |
How you will be assessed |
Upon completion of your responses will be assessed against a standard answer sheet to ensure that you have covered the question and are consistent with others. You are required to get every question correct, For more information on the specific criteria contained in the unit descriptor, speak with your trainer. They will provide you with a copy of the criteria or see your learner guide which includes the performance criteria. |
Assessment 1: Case Study 1
The objective of this section is to demonstrate TLIR5014 Manage suppliers |
Case Study 1A
You are a purchasing manager at National Camper Trailers Pty Ltd. One of your suppliers of a component of the Stargazer Series of trailer, Acme Widgets and Wodgets Pty Ltd, supply the 2 different types of bearings for the Axel shafts. They have been your supplier for 5 years. The contract is now up and you have been asked to do an evaluation of this supplier. Here are some historical facts from the last year.
Delivery Performance of AWWM Pty Ltd July 2015 – June 2016 |
||||||
Month |
Single Axle UN-BRAKED Trailer Kit 1400kg Rating, with EYE TO EYE SPRINGS 45X8MM |
1000KG Mechanical Drum Brake Single Axle Trailer Kit with Slipper springs 1T |
||||
Ordered |
Delivered |
Returned |
Ordered |
Delivered |
Returned |
|
July |
25 |
25 |
Nil |
10 |
10 |
2 |
August |
30 |
nil |
Nil |
15 |
Nil |
Nil |
September |
30 |
50 |
5 |
15 |
25 |
Nil |
November |
20 |
35 |
2 |
10 |
19 |
Nil |
December |
35 |
37 |
Nil |
25 |
25 |
Nil |
January |
Nil |
Nil |
Nil |
Nil |
Nil |
Nil |
February |
20 |
10 |
Nil |
15 |
5 |
Nil |
March |
25 |
35 |
3 |
10 |
22 |
4 |
April |
25 |
15 |
Nil |
10 |
14 |
Nil |
May |
20 |
25 |
Nil |
15 |
10 |
Nil |
June |
30 |
20 |
To assist you with your decision you can access the AWWM Pty Ltd Purchasing Contract, the NCT Terms and Conditions applying to Procurement Purchase Orders from the TLIR5014 Attachments.
You must prepare a report to the CEO on your recommendations on this year’s contract:
Your report must be between 1000 – 3000 words in length.
Case Study 1B
Your report to the CEO regarding the Contract extension for Australian Widgets and Wodgets Manufacturing Pty Ltd has been discussed at board level and the following memo was returned to you.
Prepare a report to be sent to AWWM as a prelude to Contract discussions.
You are to address the issues raised from the Board meeting, and your report to the Board.
Your Report should be at least 1000 – 3000 words.
Assessment 2: Case Study 2
The objective of this section is to demonstrate TLIR5014 Manage suppliers
Case Study 2
You are a purchasing manager at National Camper Trailers Pty Ltd. After your report to the board the CEO has asked you to research possible new suppliers before the current contract is up.
Your research must take into account location and transport costs, product costs, availability of supply.
Products are: -
Complete the following:
Note: Use the Contract Template in the Unit Attachments to fill out a Purchasing Contract.
Assessment 3: Short Answer Questions
The objective of this section is to demonstrate TLIR5014 Manage suppliers
Question 1
Codes of Practice set out industry standards of conduct. Explain how codes of practice can assist you to deal collaboratively with Suppliers in your dealings with them.
Question 2
What is meant by “Common use Arrangements”?
Question 3
In the situation of Supply Contract Performance disputes, how would your company’s workplace procedures assist you to deal with this situation?
Question 4
When working with Suppliers, to maintain control and performance of these partnerships we must be able to do statistical analysis report and record findings. In Case Study 2 you were asked to research some possible replacement suppliers for AWWM Pty Ltd. and report your recommendations to the board. Based on this report and Using the Numeric Ranking System pick 2 of the prospective suppliers and give their Ranking points and your findings here as a short report to the board.
Question 5:
Why must financial viability be taken into consideration when evaluating a Supplier and going back to Case Study 1A what effect did this have on NCT?
Question 6
When conducting an evaluation of a Procurement and Supply Contract, why should we take our organisation’s policies, procedures, plans, guidelines and code of conduct into consideration before proceeding with this contract?
Question 7
What procedures should be in place for monitoring the performance of our suppliers and what information should we be monitoring?
Question 8
At NCT we have a Diversity Policy (This can be found on the Nat Train Dashboard > National Camper Trailers > HR Policies), taking this into consideration, why would this be important to take into account when forming partnerships and contracts with new or ongoing suppliers?
Question 9
What are the benefits of formulating organisational procedures and protocols for electronic communication equipment?
Question 10
It is essential for accounting systems that we maintain control of all receipt and payments of goods and services, why should we have procedures to cover these systems?
Question 11
In case Study 2 you were asked to research a new supplier of goods and to prepare a Procurement Contract. Explain here why a company would have a procedure to cover this situation and list some of the items that would be contained within this document?
Question 12
When looking at procurement contracts what relevant Federal and State or territory legislative and regulatory requirements and codes of practice should be taken into account?
Question 13
What relevant documentation would you be required to prepare for a Supply / Procurement contracts would you need to prepare for both your own company and the supplier?
Question 14
What steps must you take when planning your work activities? Outline these steps with regards to Case Study 2?
Question 15
What benchmarks are used to evaluate suppliers in your workplace to ensure they are meeting their contractual obligations?
Question 16
When building a productive relationship with suppliers, list three (3) behaviours that are important in the relationship.
Question 17
Provide the name of the Federal legislation covering consumers and fair trading.
Question 18
Which Government Agency is responsible for enforcing the legislation at either Federal or State levels?
Question 19
Define the role of a Supply Manager or Contract Manager responsible for managing suppliers.
Question 20
Should a supplier go into receivership or close down that supplies product that is essential for your workplace, what contingency plans could you apply and what would be the process that you will follow?
Follow Us