CHC62015 Advanced Diploma of Community Sector Management

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People who work independently and report back to the management team including board members and directors of the management department undertake a range of different functions that requires the application of skills and knowledge to achieve the results in line with the organization's strategic path and goals.  The given qualification gives the reflection of the works which has been given to the workers across a wide range of community sector organizations. The workers prefer to work independently which requires the application of skills and knowledge to bring results in line along with meeting the goals and objectives set by the organization.

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We are offering students with the concepts and strategies on Advanced Diploma of Community Sector Management and introduces you with the regulatory framework which includes the process of creating execution plans and how it is communicated. We will take you through practical knowledge and skills which are important for strategic analysis and implementing plans for better management. We will develop an understanding of the different techniques involved in creating these plans and types of analysis and reporting. The units provided in the course will make you understand the basic concepts related to project management and how it is implemented and run, what are the acts and regulations behind it.

Role of Communication to build community relationships

Community service workers need to use appropriate techniques to communicate with clients and colleagues. Communicating with your colleagues efficiently minimizes misunderstandings and maximizes job productivity. Good communication often promotes positive working relationships and helps you and your colleagues to collaboratively overcome problems. This will in turn create a work atmosphere that is more fun and less stressful.

1. Using the right body language is important. The facial gestures can help the consumer understand a lot and can be used properly.
2. The most important aspect of communication and interaction is proper eye contact with the client. Even if the language of communication is not understood by the speaker or the audience, body language, and the right movements will help to communicate.
3. It is important to be culturally sensitive and to know the client's cultural context. The more you are aware of the client's cultural context, the more productive and efficient contact you will have.
4. Adequate vocabulary must be used during interaction. Make sure that it is not appropriate to use complex words or phrases that will be hard for consumers to understand. Make sure they don't use slang words that can sound offensive and difficult for them to understand.
5. The pace of speech at which contact is conducted must be slowed down. By reading the lips, speaking at a slower pace will make the other person who may not know or be very familiar with the language understand what needs to be communicated by reading the lips. Instead of someone speaking at a quick speed that would be challenging or might not be understood by the person at all it would allow them to gain trust in listening and understanding.
6. It is necessary to enunciate the language clearly and make sure to use the right use of voice intonation. As it comes between the phrases, it is important to take the pauses and pronounce the words completely. The voice tone may represent the moods and emotions of the individual who communicates. It is necessary to make sure that the tone of voice is used to help the customers when communicating with and transmitting messages.

Plan for Community Inclusion

Community inclusion is defined as an opportunity to live a normal life with all the social benefits offered by society despite any discrimination factor. The community in which the person is living must value his/her choices, uniqueness and capabilities as others. The plan in this report is based on an intellectually disabled individual named Philip who is an aboriginal young man who recovered from a brain injury with mild intellectual disability. More people who have some intellectual disabilities are included in community life with every facility and resource example; education, jobs and gathering etc. This report will promote social participation and inclusion by these individuals. This is ongoing research for decades for the people who acquire such disorders and face social barriers and discrimination. Now the research has shifted its approach from physical inclusion to social inclusion because even if the individual is physically accepted and engaged in some work but there are social barriers with the common people. This difference in social inclusion has come out with services and supports for this community. The report will talk about Phillip a young Aboriginal man with acquired brain injury as a result of a car accident. Phillip has limited speech, his movements are uncoordinated, and he has a mild intellectual disability. Phillip has become socially isolated during his long recovery in the hospital, and he is now keen to participate in the community again. Before the accident, Phillip was attending university studying sports science. Phillip also regularly attended a walking club and was involved in photography. The goals to participate in a community social role are involved to state the quality of life. Social inclusion plays an important role in intellectually disabled people and families. This concept is defined broadly in two different areas that are interpersonal relationships and contributing equally to participation in the community.

Contents of the package

Core Units

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