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And existing staff must undertake annual refresher training

Programme : Bachelor of Information Systems (Hons) in Business Management
Module Title : Information Governance
Module Code : CISY3021
Semester : February - May 2020
Module Leader : Mr. Choong Yip Yen
No of Pages : 15
Distribution Date : Friday, 28 February 2020
Submission Date : Monday, 20 April 2020; 1:00pm

ICA FEEDBACK FORM

Part Criteria Weightage Marks Comments

Item 1

40-49% An attempt has been made to identify appropriate risks but there are some missing and/or they are not appropriate. Descriptions are included but are not always appropriate or lack detail.

<40% A poor attempt which does not meet the module learning outcomes. It may have missing information or has missed the point.

25%

50-59% Good summary to a reasonable professional standard. Includes reasonable detail. It could be implemented in industry with more work.

40-49% An attempt has been made to write a summary. Details have been included but are not clear or have no meaning in this context. The document is somewhat vague and needs quite a lot more work.

35%

60-69% A very good poster which includes a very good process flow diagram and references. The steps are accurate and logical.

50-59% A good poster with a reasonable process flow diagram (may have missing points) and references. There may be some minor errors present but it’s mostly accurate and logical.

20%

70% + An excellent reflection which identifies strengths and areas for improvement with detailed reasoning. Professional layout and could be published. It clearly links the current module learning to prior learning and experiences and considers future learning and/or career choices in detail. Incorporates references and/or best practice examples.

60-69% A very good reflection which identifies a number of strengths and areas for improvement with some reasoning. Layout is good enough to publish with minor amendments. It links learning experiences well and includes references.

10%
Professional Presentation

60-69% Presentation is very good and could be implemented in industry with minor amendments.

50-59% Presentation is acceptable but may lack some of the requirements listed in the specification.

10%
General Instructions
  • Paper size: A4

  • Margins: left, right, top and bottom = 1”

  • Binding: staple at top left corner of assignment submission only

  • A softcopy of your assignment in Word format will be required to be submitted together with the hardcopy of your assignment.

IN-COURSE ASSESSMENT (ICA) SPECIFICATION
  • Please follow carefully the instructions given on the Assignment Specification

  • When Extenuating Circumstances (e.g. extension) has been granted, a fully completed and signed Extenuating Circumstances form must be submitted to the School Reception or emailed to scdt-assessments@tees.ac.uk.

FULL DETAILS OF THE ASSIGNMENT ARE ATTACHED
INCLUDING MARKING & GRADING CRITERIA

Information Governance Portfolio

This assessment constitutes 100% of the overall module mark and is assessed individually. It covers all the module learning outcomes as detailed below:

Fresh Air pride themselves on being an environmentally friendly company, sourcing their power from ethical green suppliers, and incorporating sustainable solutions where possible in their new installations. They send an experienced engineer to work with architects during the planning and design phases of a new build, and ensure regular visits to a developing building before they start their own installation. This ensures they are aware of any changes potentially affecting their product. Materials they use are ethically sourced and recyclable where possible but this does increase the cost of products by around 20% when compared to competitors.

They undertake regular careful market analysis, identifying exciting future trends and making sure they keep abreast of competitor developments. Being the first to provide market leading service and products helps to offset the additional costs relating to ethical and environmental choices. It’s one of the unique selling points for the company and attracts businesses who are keen to have the latest technology installed in their new build. Ultimately, their installations can save companies around 30% in their heating and cooling bills over a long-term period (5 years or more).

Fresh Air developed the following jobs with responsibility for a variety of new systems:

  • IT Services Manager – looking after IT services, which include:

    • Implementing a desktop solution for all staff (managed in-house). This will include a helpdesk system using the ITIL framework to ensure IT related issues are fully documented and tracked using a ticketing system.

    • Implementing a sign in/sign out system which can show when staff are on the premises. This will be linked to a fire evacuation system to ensure in the case of a fire incident all staff are safely out of the building.

    • Responsible for 3 full time sales staff, who will receive 1.5% commission on every system they sell. This commission is paid within 48 hours of the final installation.

    • Responsible for managing a budget around sales marketing information, which will be set at £80,000 per annum.

  • Installation Manager – working with customers and other tradesmen to track progress of developments and adjust to any build changes:

    • Conducts the initial survey of work using a work-supplied iPad device.

    • Works with architects and other tradesmen to design and specify a suitable system for installation.

    • Arranges on-site training for their staff.

    • Looks after overall budgeting.

    • Responsible for ensuring full compliance (including for health and safety).

Upgrades and Maintenance

Fresh Air manufacturing is in operation 12 hours a day, every weekday. Offices are open 8am-5pm Monday to Friday, with occasional Saturday working if there are some critical deadlines approaching.

Your task is to put together the following items (in total around 4000 words):

  1. A risk assessment analysis relating to IT services and data security and your recommendations for risk mitigation to ensure business continuity. [25 marks]

    • Guide: 2000 words

    • To include a comprehensive list of all pertinent legislation and ethical and social issues with clear controls identified and justified

    • Should be relevant to the target audience

    • Should be generic enough to be followed in the event of any IT related disaster

    • You can reflect on every aspect of the portfolio you have produced, including presentation, your recommendations, content, references, time management etc.

    • It should link to your prior learning, and future career choice

    • The structure should be easy to follow and logical

    • Any assumptions should be listed throughout

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