Because the sales representatives carry the invoice books with them

Instructions to Student	Part A: Written Report Part B : Collection of consultation evidence ii. an existing administration system that is to be reviewed and updated. The system may be electronic or paper based. The administration system you choose must require quotes to be sourced from specialist developers/suppliers to undertake much of the implementation work.
	Information / Materials provided: This instruction document A simulated environment - Superior Implements (SIM Co.) developed for use in this assessment, associated documentation and templates are provided for use by students who choose the simulated workplace option. You can access the SIM Co intranet through Connect in the Learning Resource Page Materials and equipment to be supplied by the Student: A work health and safety check of the assessment environment is to be conducted by the student prior to the assessment activity and any hazards addressed appropriately. Students should also: follow TAFE Queensland Student Rules; and/or work with relevant personnel and stakeholders to identify administrative system improvements summarise relevant legislative and organisational policies and procedures for reviewing administrative systems

Submission details	The following documents must be submitted for this assessment: A completed BSBADM504 Assessment 1 Answer Sheet 3 x pieces of evidence need to be uploaded to Connect – nte at least 1 piece of evidence must be a video recording of you undertaking consultation The evidence above is to be submitted via the allocated Assignment Folder in the TAFE Qld Connect Learning Management System. To access Connect, follow the prompts below:
Instructions to Assessor	Assessment Conditions: Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the management and leadership field of work and include access to: course reference materials appropriate equipment such as computer and word processing software provided by student. Each student is to undertake this assessment in their own time and must submit all completed assessment documents as specified in the ‘Submission details’ section above by the designated due date. If a student requests an extension beyond the due date then they must negotiate this with their assessor prior to the due date. Students are to submit their assessment by uploading all completed documents into the Connect LMS. Students are to ensure that what is submitted is their own work.
	Student Assistance:
Note to Student	An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide.

OPTION 1

Part A

Part B

You are required to undertake a range of consultation activities to identify the requirements or modifications necessary for the administrative system.

You must provide three (3) pieces of evidence that you have consulted with stakeholders in your workplace throughout the review of the administrative system.

A piece of evidence may be:

An email string demonstrating two way communication i.e. an original email asking a stakeholder specific questions about their requirements of the new system or , a reply to that email from the stakeholder and then a response to the reply outlining how you will incorporate their feedback into the system design

Upload your evidence to Connect in the Assessment 1 folder
Complete ‘Part B’ of the ADM504 Assessment 1 Answer template summarising the evidence you have uploaded

OPTION 2

Part A

Part B

You must provide three (3) pieces of evidence that you have consulted with stakeholders in your workplace throughout the review of the administrative system.

You must supply evidence that demonstrates each of the following issues:

An email string demonstrating two way communication i.e. an original email asking a stakeholder specific questions about their requirements of the new system or , a reply to that email from the stakeholder and then a response to the reply outlining how you will incorporate their feedback into the system design
Written minutes of a meeting where you have discussed system requirements and implementation issues with system users.

Complete ‘Part B’ of the ADM504 Assessment 1 Answer template summarising the evidence you have uploaded

Note: Your assessor will be checking to ensure that the answers you received to your questions are incorporated into your Part A report

Assessment criteria/benchmarks(

The evidence submitted demonstrates that the student satisfactorily:

Does the assignment use correct grammar, spelling and referencing?

Part A - Report

Does the report provide a satisfactory description of the current administrative system being used including:

A specific description of what the system is used for

A summary of the proposed solution(s) to the problems discussed above

Does the report provide a satisfactory overview of the legislation that will be relevant to the development and implementation of the chosen administrative system?

Does the report provide a satisfactory overview of the organisational policies and procedures that will be relevant to the development and implementation of the chosen administrative system?

Does the report provide a satisfactory description of the goal of the new system?

Does the report provide a satisfactory description of the objectives of the new system – note the objectives must be written using the S.M.A.R.T. methodology

Does the report provide a satisfactory description of the performance standards of the system i.e. what are the Key Performance Indicators that will use to measure the success of the system?

Does the report provide a satisfactory description of the list of user requirements for the system?

Does the report provide a satisfactory Description of be the features and benefits of the new/revised administrative systems?

Does the report provide a satisfactory summary schedule for the development and implementation of the new/revised administrative system?

Does the report provide a satisfactory a risk and contingency register that is focused on the risks associated impacts on users?

Does the report contain a satisfactory Request for Quote ?

Does the report contain two (2) quotes from suppliers?

Does the report contain a satisfactory justification for the selection of the supplier?

Part B - Consultation

Did the student submit a piece of evidence that demonstrates that they satisfactorily consulted with system users regarding the requirements of the new/revised system?

Did the student submit a piece of evidence that demonstrates that they satisfactorily consulted with managers regarding the requirements of the new/revised system or how the review can be completed in accordance with organisational bad budgetary requirements?

Did the student submit a piece of evidence that demonstrates that they satisfactorily consulted with consulted with stakeholders about how the new administrative system will be implemented?

Did one of the above pieces of evidence demonstrate the ability to use listening and questioning to gain information and confirm understanding (i.e. a video recording)?