Analyzing a professional dilemma and values conflict assignment

Our managers encourage maintaining our individual attitudes, manners, and professionalisms. Even though an individual may easily get caught up in a conversation they are asked to keep patient confidentiality a priority. For example a co-work is very talkative with the patients and there were rumors that a celebrity was a patient, so the patient tried to obtain information and was efficiently carrying on a conversation with the employee. Just then is when the noisy patient asked the question, Is patient x a patient?

That is when the employee realized that even though she enjoys conversation with patients, she will need to maintain her professionalism and not release patient information. Her answer depended highly on her individual ethical beliefs. She simply ignored the question and stated, if a patient is a patient at all she may not reveal patients information due to the HIPPA laws and in this particular case not provide her with any type of answers. Changed Management When an employee is in a situation the results are dependent of the individual’s action and response of the situation at hand.