Delivery and materialscommunications costs design

Student Declaration

√ I have read and understood the assessment requirements for this unit

√ I understand the rights to re-assessment

For Trainer and Assessor to complete:

◻ Student requested reasonable adjustment for the assessment

Table of Content

Task 1 – Knowledge Questionnaire

Task summary and instructions
What is this assessment task about?	events or trends that may impact on the achievement of organisational objectives existing policies and practices to guide organisational change change management processes or cycles and strategies for communicating and embedding change organisational behaviour and how the external environment can impact on change strategies
What do I need to do to complete this task satisfactorily?	answer all questions using your own words and reference any sources appropriately, all questions must be answered satisfactorily.
Specifications	You must submit to GOALS the assessment coversheet,
Resources and equipment	learning material.
Re-submission opportunities	You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the task.

Question 1

Question 2

Consider the policies and procedures provided for the assessment scenario in Task 2. You will find them in a separate folder.

Select three (3) policies and practices and explain how they guide organisational change.

Policies and Practices

Question 3

Question 4

(80-120 words)

Question 5

Outline the content of communication and education plan when implementing organisational change. Include promotion of benefits of organisational change in your answer.

Question 6

Describe how company X could communicate and embed the change at all levels of the organisation.

(100-150 words)

Question 7

Question 8

Question 9

List and describe four (4) components of a change management project plan.

Question 10

List four (4) barriers to change.

Barrier to change	Strategy to overcome the barrier (30-50 words/barrier)