Exercise instructions - planning and organising sustainable work (group activities)

Assessment Tool

BSBSUS401 IMPLEMENT AND MONITOR ENVIROMENTALLY SUSTAINABLE WORK PRACTICES

Instructions

BSBSUS401 Assessment tools’ answers booklet

Please use this booklet to answer your assessment tasks

Submission details

Submit printed copy of required evidences (your answers) to your Trainer with the "Assessment Cover Sheet" (Filled out and signed appropriately) attached on top of your documents.

The Trainer/Assessor may further prompt and question in order to receive answers of appropriate quality or if further clarification required and to validate authenticity of your submitted work.

Assessment description

Identify a workgroup in your organisation or simulated work environment, agreed to and arranged with your assessor and answer the tasks given below -

Knowledge Questions- Test 1

Instructions

You should attempt every question and review your answers, before submitting your work for marking.

Each question is graded out of 1 mark.

The assessor should offer constructive feedback across the assessment. In the first instance, if insufficient evidence to meet criteria is presented, the assessor must offer feedback and allow the student the opportunity to resubmit.

Feedback comments must be provided in red text.

Range and Conditions

Decision Making Rules

Where a student achieves a “Not Yet Satisfactory” result, they will be provided an opportunity to resubmit their work.

Pre-Approved Reasonable Adjustments

There are no pre-approved adjustments for this assessment. Adjustments will be made on a case by case basis. The Assessor must record details on the Student’s Profile Record.

Rubric

A rubric has been assigned for each question. As a principle, if the following responses are given by the student, then the assigned mark is a zero.

Knowledge Test

Internal Sources	How This May Enhance Sustainability Performance
Accounts received – bills from energy and other suppliers
Meters attached to or part of energy delivery or management systems

Q2. Complete the table below by explaining how the listed external sources of ‘sustainability improvement information’ might be used to enhance the sustainability performance of a business:

Q3 What are the seven matters of national environmental significance to which the Environment Protection and Biodiversity Conservation Act 1999 (the EPBC Act) applies?


Result	☐Satisfactory ☐ Not Satisfactory
Feedback:


Result	☐Satisfactory ☐ Not Satisfactory
Feedback:


Result	☐Satisfactory ☐ Not Satisfactory
Feedback:

Q8. Provide five examples of organisational benchmarks that may be used in relation to environmental and resources sustainability.

Q9. Provide five examples of organisational protocols that may apply to environmental and resource sustainability improvements in terms of the supply chain for the business.


Result	☐Satisfactory ☐ Not Satisfactory
Feedback:


Result	☐Satisfactory ☐ Not Satisfactory
Feedback:

Instructions

Identifying environmental and resource sustainability requirements

General Learner Instructions

For this assessment you are required to identify and describe an industry organisation to be the focus of all the Assessments for this Unit and research and identify requirements and practices in relation to environmental and resource sustainability for a work group at this business.

The decision-making rules that will be followed are:

All requirements must be sufficiently and accurately addressed to achieve a satisfactory result.

Detail legislated obligations applicable to the business.
Evaluate options for determining organisational compliance levels with mandated environmental sustainability obligations.

Provide assistance with identifying suitable sources of research information.
Advise you of the ‘Due By Date’ for this Assessment.

Keep a copy for your records.

Research Project Checklist (Assessor to complete)
Name of Learner:
When assessing the Research Project completed by the Learner did they demonstrate the following:	Yes	No	Comment
1. Identified and described an actual or simulated industry business to be the focus of this Assessment (Non-assessable element included to provide context)
Named the business, describing type/nature of same and structure (departments, sections, divisions, work teams etc) and size of the business with reference to (for example) number of staff employed, sales/turnover, numbers of customers served.




Outlined aims and objectives of the business.
Provided overview of demographic characteristics of customer base or target markets of business.

2. Detailed legislated obligations applicable to the business



Provided one download from the Australian Government Department of Agriculture, Water and the Environment identifying who the EPBC Act affects.
Provided a written explanation of role of the Australian Government Department of Agriculture, Water and the Environment’s ‘Protected Matters Search Tool’.




Provided a list of COPs from relevant State/Territory EPA that the business is required to comply with outlining operational and compliance requirements of same.
Provided a list of local laws from the relevant Council that the business is required to comply with outlining operational and compliance requirements of same.
3. Evaluated options for determining organisational compliance levels with mandated environmental sustainability obligations




Provided detailed written analysis and evaluation of role, use and effectiveness of a formal internal desktop audit in the workplace to help business comply with mandated sustainability obligations.
Provided detailed written analysis and evaluation of role, use, cost and effectiveness of using the services of one external professional auditing organisation to help business comply with mandated sustainability obligations.
4. Captured information on systems and protocols that enable enhanced environmental and resource efficiencies




Provided one document or download (information sheet, fact sheet, compliance code or similar) from an EPA providing guidance on resource efficiency that could be used to identify areas for environmental and resource efficiency and assist with planning and setting targets for improvements.
Provided one document or download (information sheet, fact sheet, or similar) from a water Authority providing guidance on water conservation that could be used to identify areas for environmental and resource efficiency and assist with planning and setting targets for improvements.




Provided details of procedures and practices used in a business similar to the one that is the focus of this Activity to optimise their sustainability and resource performance and compliance.
Presented and explained the use of three tools or resources available from government, online, energy providers or industry bodies that could be used to monitor resource usage and help identify opportunities for improvement.
5. Obtained and evaluated information identifying options for organisational environmental and resource improvement




Provided a final report recommending two procedures and/or practices that could be taken by the business to reduce water usage.
Provided a final report recommending two procedures and/or practices that could be taken by the business to reduce resource usage.

Assessor Name:
Assessor Signature : Date:

Instructions

There are two roleplays in this Assessment, and you are required to participate in both of them.

Your Assessor and/or other Learners will play the part of people you interact with during these roleplays: they will have certain things they are required to say in order to make the roleplays effective and relevant.

Read:

The Scenario for the roleplays – make sure you understand them: ask your Trainer to clarify anything you do not understand.

Ask questions or get you to repeat a statement.
Ask you to explain a statement.

If a competency is not observed during the time period, the Assessor will create an opportunity to repeat the roleplay (or part of it) or undertake an alternative form of assessment such as questioning or demonstration.

Demonstrate how to present information.
Request contributions on target setting and efficiency management from work team, management and energy supplier.

Tell you when to continue with the assessment task.

You must complete all tasks in the required time limit which for this roleplay is 20 minutes.

Roleplay 1 scenario

You are Work Group Leader in a business and have asked your work group to meet with you to talk about setting targets for environmental and resource efficiencies and management.

They know you have been investigating the possibility of improving the sustainable performance of the team for a couple of weeks now and have been sharing information with them that you have received from energy providers, suppliers, government agencies and peak industry bodies.

Roleplay 1 Observation Checklist (Assessor to complete)
Observation: Did the Learner demonstrate the following?	Yes	No	Comment
For Role Play 1: Seeking input from stakeholders.
1. Demonstrate how to present information


Provided context for meeting and rationale for the initiative identifying general expected outcomes.
Presented (actual or simulated) statistical information to attendees on latest figures for power usage, water usage, waste generated and two main physical resources used by the work group explaining these are based on internal data such as invoices paid for the period.
2. Request contributions on target setting and efficiency management from work team, management and energy supplier




Asked energy provider representative for their ideas and input regarding environmental and resource efficiency targets that should be set for the work group.
Thanked energy provider representative for their contribution and asked one follow-up question.


3. Demonstrate how to participate in a discussion and use appropriate communication conventions and protocols


Allowed people to speak without interruption.
Displayed encouraging interpersonal and communication skills such as nodding, positive and open body language, focussing on the speaker, eye contact.




Recapped contributions made at the meeting and thanked people for their input and attendance.
Comments:

Roleplay 2 – Consulting and collaborating with others

Roleplay instructions to Learner

The Assessor may stop the assessment on occasion to:

Ask questions.

The Assessor will record their observations of your performance on the Observation Checklist for this roleplay regardless of the role they take in this Assessment.

All competencies in the Observation Checklist must be observed to complete this assessment.

Roleplay 2 scenario

Roleplay 2 Observation Checklist (Assessor to complete )
Observation: Did the Learner demonstrate the following?	Yes	No	Comment
For Role Play 2: Consulting and collaborating with others.
1. Demonstrate how to collaborate and consult with stakeholders to achieve a shared understanding of roles
Welcomed attendees to meeting explaining role of same (being to consult and collaborate to achieve a shared understanding of everyone’s roles).
Set the scene for the consultation by describing two examples of expectations for the role of work group members.




Continued consultation by describing two examples of expectations for the role of management.
Responded logically and appropriately to question raised by management representative.




Responded logically and appropriately to question raised by energy provider representative.
Invited contributions, comments or concerns from energy provider representative.


2. Demonstrate how to participate in a discussion and use appropriate communication conventions and protocols


Allowed people to speak without interruption.
Displayed encouraging interpersonal and communication skills such as nodding, positive and open body language, focussing on the speaker, eye contact.




Recapped contributions made at the meeting and thanked people for their input and attendance.
Comments:

Exercises

Exercise instructions - planning and organising sustainable work (group activities)

This Assessment is to be completed in your own time out-of-class but some time may be allocated by your Trainer for some in-class research and discussion. You can use material obtained as a result of previous Assessments in this Assessment.

Specific Learner instructions

Plan and organise work group activities to introduce and assimilate the three identified environmental and resource efficiency solutions into standard operating procedures – note that two of these will form the focus of The Practical Exercise Assessment.
Plan and organise work group activities to enable work group compliance with environmental obligations that affect them.

All tasks must be completed as required.
Where a Learner does not complete tasks correctly, they will be provided an opportunity to repeat the assessment at a later date.

Exercise Checklist (Assessor to complete)
Date:	Learner:	Assessor:
Did the Learner provide the following?		Yes	No	Comment
1. Plan and organise work group activities to measure use of resources by the work group for a given current period of time




Identified three physical resources to be used by the work group that will be the focus of measurement for the purpose of this Assessment.
Described at least one technique, strategy, system, technology or method to be used by the work group to identify data to measure use of each of the three identified physical resources used for the period.




Identified and described when and how plans, requirements, roles and responsibilities etc contained in plans for this task were to be shared with or communicated to the work group.
Identified how captured data would be maintained/stored by the work group.


2. Plan and organise work group activities to identify three environmental and resource efficiency issues for the work group developing solutions for same


Detailed timelines and budget to be applied to what had to be done by the work group to identify the three environmental and resource efficiency issues impacting or caused by the work group.
Presented a list of three clearly stated and validated environmental and resource efficiency issues impacting or caused by the work group that would the focus of resolution action (attached).




Presented a list of at least three possible solutions identified or generated for each of the three identified issues generated by the work group listing same on an issue-by-issue basis and citing rationale for their inclusion on the list (attached).
Developed efficiency targets for energy, physical resource and water use as well as waste generated based on discussions held and input received providing rationale and justification for same (attached).
3. Plan and organise work group activities to evaluate the three identified environmental and resource efficiency solutions and generate implementation protocols for same




Presented list of the three solutions that would be trialled (being one for each of the three identified issues) providing rationale for decision made (attached).
Explained action to be taken (such as research, consultation, financial analysis, scheduling, drafting of materials) to generate implementation plans and procedures to introduce each of the three selected initiatives.

4. Plan and organise work group activities to introduce and assimilate the three identified environmental and resource efficiency solutions into standard operating procedures



Detailed monitoring activities to be undertaken (identifying personnel responsible, timing, type of observations to be made or data to be captured) to track and enable evaluation of the introduction of each initiative.
Described ongoing communication and consultation (by type, processes inherent, topics discussed, timing) with work group members that was to occur to discuss implementation progress and issues related to assimilation of the initiatives into day-to-day standard work practice.

5. Plan and organise work group activities to enable work group compliance with environmental obligations that affect them



Described support necessary (funding, training, access, changes to scopes of authority or responsibility) to enable the identified strategies, actions, technologies or protocols to be effectively implemented.
Identified the monitoring activities (such as observations, documentation of action taken, completed checklists, reporting to the work group) to be applied to check on the level of compliance with requirements.

Portfolio instructions - Consulting with stakeholders

This assessment includes:

Portfolio Part 1 (should be completed before the Exercise Assessment)

All tasks must be completed as required.
Where a Learner does not complete tasks or questions correctly, they will be provided an opportunity to repeat the assessment or answer verbal questions, at a later date.

Write an email to internal stakeholders on sustainability.
Write an email to external stakeholders on sustainability.
Evaluate internal protocols used to access sustainability information.
Write an email seeking contributions on setting targets for improvements.

Keep a copy for your records.

Portfolio Part 1 Checklist (Assessor to complete)
When assessing the Learner did the Learner provide the following?	Yes	No	Comment
			Comment
D1. Write an email to internal stakeholders on sustainability
Identified stakeholders email was sent to including rationale for including them.




Identified need for stakeholders to be supportive of plans which would be developed to enhance sustainability outcomes providing motivation to do so by detailing three ‘reward and recognition’ items that would be made available to supportive and compliant personnel
Communicated requirements clearly using appropriate language and in a suitable tone and manner.

D2. Write an email to external stakeholders on sustainability



Included request to recipients to identify the support available from them for the initiative.
Notified recipients of impending action to enhance sustainability outcomes urging their active engagement with and support for initiatives decided on.



D3. Write an email to obtain information on environmental and resource management and efficiency systems and procedures

Provided rationale for sending this email referencing desire of business and work group to improve workplace environmental and resource management and efficiency.
Described and provided relevant details of the business and/or work group to provide context for information to be supplied.




Submitted copy of the email (attached).
D4. Write an email to a work group advising them about materials and information received
Introduced the email by giving a context for the contact with reference to the need for the work group to enhance its environmental and resource efficiency.




Encouraged recipients to make contact and ask questions if clarification or more information was needed.
Communicated requirements clearly using appropriate language and in a suitable tone and manner.

D5. Provide a list of (actual or simulated) resources usage of a work group for a period.



Described and detailed the physical resources used for the period.
Identified the sources of information used to obtain/generate physical resource usage statistics.


D6. Evaluate purchasing strategies used by the work group


Identified, described and provided critique of strategies used for purchasing physical resources from suppliers referencing criteria such as carbon or food miles, responsible sourcing, minimisation of unnecessary packaging and wrapping, availability of (partially or fully) recycled products and/or green or environmentally-friendly products.
Provided copy of (actual or simulated) Vision, Mission and Value Statements for the business that is the focus of this Activity (attached).



D7. Evaluate internal protocols used to access sustainability information

Analysed and evaluated the authorisations or approvals required in order to access or obtain sustainability information.
Analysed and evaluated the length of time it took to obtain required information and the currency of same.




D8. Write an email seeking contributions on setting targets for improvements
Identified three persons and/or organisations (being someone from the work team that is the focus of this Activity, one key staff member from within the wider organisation and one external environment specialist [such as an energy provider, government or industry body but one that was not contacted as part of D# above]) the email was sent to including rationale for including them.
Provided rationale for sending this email referencing desire of business and work group to improve workplace environmental and resource efficiency.




Communicated requirements clearly using appropriate language and in a suitable tone and manner.
Submitted copy of the email (attached).

Report on the outcomes of the sustainability initiatives undertaken.
Write an email promoting successful sustainability strategies.

Submit required copies of documents to your Assessor by the ‘Due Date’.
Keep a copy for your records.

Portfolio Part 2 Checklist (Assessor to complete)
When assessing the Learner did the Learner provide the following?	Yes	No	Comment
			Comment
D9. Report on the outcomes of the sustainability initiatives undertaken




Listed quantifiable cost and/or environmental savings made for each initiative.
Indicated two initiatives for consideration as a focus for action in the next period providing justification for their inclusion.


D10. Write an email promoting successful sustainability strategies


Outlined the accomplishments achieved in terms of savings made (as per Section 4 of Practical Exercise Assessment).
Described and emphasised the benefits flowing to the business and the environment from the results achieved.




Submitted copy of the email (attached).

Practical Exercises

Practical exercise instructions - managing enhanced sustainable performance

Specific requirements for the Practical Exercise

You are required to:

Apply change management techniques to underpin and enable successful achievement of the identified sustainability initiatives.
Monitor progress of the initiatives.

Provide assistance with accessing examples and samples of online tools.
Advise you of the ‘Due By Date’ for this Assessment.

Keep a copy for your records.

Criteria for success

Practical Exercise Checklist (Assessor to complete)
Name of Learner:
When assessing the Practical Exercise completed by the Learner did they demonstrate the following:	Yes	No	Comment
1. Apply the continuous improvement approach to implementation of the two sustainability performance initiatives
Identified and described the two sustainability performance initiatives to be the focus of this Assessment and the period (being at least one month) of same.
Described two CI strategies or techniques used (such as Plan-Do-Check-Act, Kaizen, TQM, 5S) as part of the implementation process.


2. Apply change management techniques to underpin and enable successful achievement of the identified sustainability initiatives


Provided two examples of new or revised policies or procedures developed to underpin implementation of the initiatives (attached).
Provided staff training plan used to provide work group members with necessary skills and knowledge necessary to implement and monitor the two initiatives (attached).




Provided copy of agenda with key points covered of at least two work group meetings held to review and report on progress of the initiatives (attached).
3. Monitor progress of the initiatives
Provided calculations identify the Total Economic Value (TEV) of the resource that is the focus of this Activity taking into account Use Value (UV) and non-use value (NUV) (attached).




4. Evaluate the success of the initiatives
Identified the internal and external personnel involved in evaluating the two initiatives that were the focus of this Assessment giving rationale for their involvement.
Detailed the process/es applied to analyse and assess the success/effectiveness of the two initiatives that were the focus of this Assessment providing justification for same.




Recorded lessons learned from the period that could be used to promote such initiatives to other work groups in the organisation.

Assessment MARKING GUIDE

(To be completed by Trainer/Assessor only)

Overall unit result

The student’s performance was judged	☐Competent	☐Not Yet Competent
Overall Feedback: