Extension voicemail pin and mac address pngc pngc pngtrue agents are logged into the queue

When two 3cx systems are bridged, it is possible to monitor the status of a “Bridged” extension via a BLF key on an IP phone.

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Leaving all 4 matching criteria empty in an outbound rule means that any dialed number will match it.

The skills based routing polling strategies in call queues is abailable only in the “enterprise edition” of 3cx

When an established call from a local extension to an external number is terminated by the IP phone, the bye sip message sent from the IP phone to the 3cx server address should be seen in wireshark

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In order to check who terminated the call first (caller or callee), you can check using wireshark or the activity log who sent the first bye sip message.

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NO MENTION

A remote 3cx client registers but does not see presence information. The default HTTP port (default 5000) for TCP needs to be opened on the network firewall for presence to work

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An IP has been blackested due to it triggering an Anti-hacking rule. Can It manually be removed from the IP blacklist before the set blacklist interval is reached?

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The VIA will contain the IP of the PBX

The default voicemail PIN of an wxtension consist of 4 random alphanumeric characters

Queue managers have the ability to explicity logout agents from the queue they are mangers of, with a “Standard edition” of 3cx.