The following terms and conditions govern the use of RRC International’s services.
1.4 "Contract" means the contract between the Company and the Client for the supply of Services in accordance with these Conditions.
1.5“Product/Services” means any product or service detailed on the RRC website or brochures.
1.10 "Order" means the Client's order for Services as set out in the Company's standard order form. 1.11 "Services" means the courses as detailed on the website and company brochures.
1.12 "we/us/our" means the Company.
•print and download material provided that you do not modify or reproduce any content in any format without our prior written consent.
•have unlimited access to the Product within the allowed access/tuition period applicable to that product as detailed in the Learning Agreement.
The Learning Agreement sets out your entitlements and obligations as a student of RRC and constitutes the terms and conditions of your enrolment. If you do not wish to be bound by these terms, you can cancel your course within the timescales detailed below and receive a refund/credit of the fees less any expenses incurred by RRC.
We are confident that you will be totally satisfied with your studies but if not, you can cancel under the following terms within your enrolment.
Please note that a refund is not payable to any delegate that fails to complete a course without prior notification and following the terms in the policy set out below. Requests for transfers to alternative dates are subject to cancellation fees. Refunds will also not be payable where agreed installment payments are not met prior to requesting a refund from RRC.
Face to Face Courses‐BSI courses
A refund of the full course fee is obtainable for cancellations received more than 35 days before the scheduled course start date. No refund is available for cancellation within 35 days of the course start date.
Refunds, if applicable, will be processed within 14 days of RRC receiving returned course materials.
A refund of any exam/assessment fees paid to RRC is obtainable provided the cancellation is received before the Delegate has been registered with the awarding body and within the Tuition period. Registrations covering IEMA assessments are made 30 days after enrollment, no refund is available after that date.
6 Intellectual Property
RRC remain the owner of the intellectual property of all content contained within the Learning Centre and elsewhere unless otherwise stated. No content (whether online or not, in whole or in part) may be reproduced, stored in a retrieval system or transmitted in any way without prior written consent from RRC.
We strongly recommend you access the free demo course before purchasing a course to ensure that your computer is compatible. RRC is not responsible for technical issues resulting from PC/browser incompatibility.
•Any formal legal notices should be sent to RRC at the address detailed above within these Terms and Conditions by email, confirmed by post.