Assignment 1

BSBLDR403

On our meeting on 22^nd May 2020, we decided to have Marina as the Team Leader and develop strategic plan that wold have empowering Mustang Sally Steakhouse Business Plan with the following objectives:

Project title

Project Manager, Restaurant Manager, Event Coordinator, Sales and Marketing Manager

Apologies: Chairman

Task List

Gantt Chart

Milestone Chart

Team member can perform task independently with supervision

Team member can perform task independently. Team member can train others to perform task.

To measure innovation and productivity, following are the measures that can be considered:

• Performance in terms of innovation in the past and present

• Leading Measures of Innovation: 

  • Richness and toughness of performance and growth platforms, as well as identified and matured clusters of ideas or possibilities

Coaching and mentoring can increase the performance of the workforce and offers the opportunities to ensures that the workforce are performing well and carries their tasks on time. Following are the ways through which it can be implemented in workforce:

• Implementation of leadership programs.

Meet with management (Roleplay)

Management as M

M- Okay.

PM- sir this is the handout of the plan which I have created, can you please look at it once.

M- Okay, send me one electronic copy to my mail, I will send the approval officially.

PM- Thank you, sir.

Mustang Sally Steakhouse

(Written Report and Research)

Progress Meeting Report

• The menu was not satisfying and attractive for the customer to try.

• The decorations around the restaurants seems very colorful and not aligned with the brand

We have addressed these issue to the team leader and the people who responsible about the issue. And we have come up with a meeting to brainstorming the solutions that we need to get to keep on running. By gathering everyone together in the same room with the problems, we hope that we could find the solutions and keep everyone informed about the issue that we addressed.

And therefore we also need to remind them about our Objectives and Mission for the nest 3 years:

• Maintaining strict controls on costs and operations by hiring a managing partner/ proprietor for each location and utilizing automated computer/internet control.

Meeting Agenda

Team Meeting Minutes

Date: 20^th August 2020 Time: 9-11 am

Cc: Restaurant Manager, Event Coordinator, Sales and Marketing Manager

Team’s Performance

Upon the event that we have launched on 8^th, we found out several issues that could risk our purpose for the next year, that includes many aspects in the restaurants, from menu, decoration, service, and ambiance around the dining experience.

Issues Log

Project Progress/Status Report

Written Progress Report

The new solutions that were addressed with the issue, really helped us during the event. Therefore, we need to maintain the same quality and atmosphere to create loyal customers. The event was a success concerning about all the fatal issues that we have been addressing, it turns out that they have turned the event to be very good time for our customers.

• The decoration was stunning and our customers like the ambiance and atmosphere

• The food was excellently in best quality, we received many compliments and promises from the customers to come back again.

• The profit marginally was good, and therefore we plan to execute similar events in the future

We need to determine a new meeting around the feedback that we have achieved, and try to minimized risks and issues that could happened again in the future. Several consultation and cross- checking session per week for the team leaders are also encouraged. Continuously mentoring and coaching also needed especially for the waiting staff that were just beginners. Always remind them about the company’s objectives and mission, build a strong team work, and deliver the best quality of products and services for customers.

BSBLDR403 Leas team effectiveness Assessment 3 – Review presentation and post-project report

Part A- Team Meeting

Meet with the team.

Team as T

Project manager as PM

PM- This meeting is in regards to the completion of the project by the planned deadline. I want to inform all the team members that we have successfully finished the project on the planned deadline. Congratulations team.

Team members started clapping on the successful completion

The team agrees and waited for the PM to discuss more.

PM- In this meeting, we will be discussing the Project overview, terms, goals, objectives, lessons learned. 

Review by a team of goals, objectives/deliverables, and schedule as outlined in the project plan:

The entire staff at Mustang Sally Steakhouse will do their best to make sure the restaurant has the main buffet in the local market. The staff at Mustang Sally Steakhouse wants guests to have the best dining experience upon arriving at the restaurant. The guests will not only be amazed by the meal but will also be delighted by the atmosphere inside the restaurant.

End of the meeting

3. Evaluate Team Success

4. Staff selection

5. Stablish quantity of cutlery, napkins, sugar and another material necessary for normal and effective service in a restaurant.

Part B- Presentation to Management

a

Task 3: Review Presentation and Post- Project Report

OBJECTIVES

• Timing: For the event dinner, but in the normal open days, 6 a.m. to 10 p.m., Monday to Sunday.

• How the event will be advertised and how guests will be invited: We can send invitations to guests.

Attended by: Nazire Ketbaga and Gaudys Lugo

MEETING AGENDA

ACTIVITIES DURING THIS PERIOD

• Select the staff who is going to work in different areas. (Floor, kitchen and logistic).

ISSUES LOGE TEMPLATE

Part C- Final review Report

Appendix2: Principles and techniques of team leadership

How well did the team leader explain the principles and techniques associated with the following elements of team leadership?

Appendix3: Team effectiveness survey

Would you recommend your team leader for other projects? Why?

Do you have any other comments?

Name: YOUR NAME