Troubleshoot IP Configuration Problems 3

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Lab Report: 5.8.8 Troubleshoot IP Configuration Problems 3

Task Summary

2. In the Support Office, verify the connectivity problem between the workstation and all other workstations inthe network (pinging to all other workstations in the network and the ISP succeeds). Both Steps 1 and 2 confirmthat there is not a physical connectivity problem in the local network, and that the scope of the problem mostlikely is related to the IP configuration for the Office 2 workstation.

3. In Office 2, use the ipconfig /all command to check the Local Area Connection configuration. You shouldnotice the following problems:

• The default gateway address is incorrectly configured with 192.168.0.4. This is why the workstation canonly communicate with some hosts (in this scenario, with all hosts on the local network but not on theInternet).
• The DHCP Enabled line shows No. This means that the workstation has been configured with a static IPaddress.

4. Select Internet Protocol Version

4 (TCP/IPv4) and click Properties.

6. In Office 2, confirm the resolution of the problem by pinging the ISP. The ping to the ISP succeeds

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