Customer loyalty & Satisfaction for sustaining in Competitive environment, CVS
Opening
Background
CVS history & development
There are wide range of services and products that are being offered under CVS Health. under the CVS pharmacy they provide management solution, clinical services, Mail order pharmacy as well as specialty pharmacy and infusion. through the acquisition of Aetna Also known for providing insurance facility, medical managed care plans and private health insurance. they also have retail specialty pharma stores commonly known for selling beauty and health care products, majorly cosmetics. besides that, they have more than 1000-minute clinic for treating the patients. In the 50 years of the company incorporations, the brand has made some huge development especially with the help of their efficient workforce and their diversified offerings as they have successfully managed to reach the high ladder where now they stand as a well-renowned company across the world, known for their health clinics as well as they are known as a largest dispenser for the prescribed drugs.
The decision context

