On service marketing assignment

Like- after evaluation consumer wants to get facility from Delta Life insurance. Word of mouth- Next purchase will strongly affected by peoples from employees. Brand loyalty- Some people are loyal to particular insurance company so they are not switching to other insurance company. Consumer behavior model for Health Pre-purchase product, in this case the charge, Credit card facility, environment may consider. Similar hospitals like- LAB aid, Central, Holy family, Apollo and so on specific bank. Like- after evaluation consumer wants to get facility from Apollo.

Word of mouth- Next purchase will strongly affected by peoples view Attribution of dissatisfaction- It indicates not satisfied with services like- they are not amicable, not provide any gifts in occasions like- did-u;-fatal. Positive and negative biases- Negative events lasts more than positive. Like bad behavior from employees. Brand loyalty- Some people are loyal to particular Hospitals so they are not switching to other Hospitals. Consumer behavior model of Recreation Post-PU reaches reduce, consumer wants to enjoy a movie from cinema hall, in this case the seating facilities, decoration may consider.