Question 2
Question 1
Suggestions: My suggestion is to ask the client proper day and date and also track the progress of work and give the completed work to the client before the time so there will be not facing the such type of issues in future,
Question 2
Amara is very disappointed and wants her money back. Write an apology email to the client and make her agree to take service without refund.
I was the responsible for the delayed of your assignment but it was a mistake I assume that your deadline was on Sunday so the work was done accordingly to the dealine .I realize that my mistake made you look bad infront of your professor I am really sorry for that but our policy was not to refund the money but do to our work you face problem so our company give you 50% off coupon in your next assignment.
Regrads
Question 3
Answer
Firsty apology the client for the inconveniences.
Question 4
Make a procedure to avoid the mistakes in future (Explain your procedure by mentioning steps and brief that how it works).
Then passed the some new rule to customer service executive to always mention the date day and time to avoid that type of problem.
Question 5.
You have a phone with WhatsApp with profile ABC, your friends also want to access that account, is it possible that two users can access by any means simultaneously. If yes, then how. Also remember your friend is in different locations how will you manage the access and what exactly you will do to let him login to WhatsApp of ABC profile.
AS I mention above I am hardworking person who always expend her limits to fulfilled any task on time.
I will checked all the deadlined of project then divide my work according to it to fulfilled the task on time.
If you use a sample template email to send time to time to your customer, how will you save that template. Support your answer with screen shot.
If you want to send email at midnight to your customer and that time you will not be able to access your email box. How will you configure it? Support your answer with screen shot.