Risk assessment and risk control processes workplace hazard identification

Assessment Task 2: Case Study 39

Assessment Task 3: Case Study/Roleplay 59

• Modification History

• Performance Evidence

Describe: Give a detailed account by recounting, characterising, outline and relating, in sequence, an event, situation, theory or point.

Explain/ Discuss: Clarify or elaborate on the facts. Focus on reasons how and why things happen or a why a particular point is important in the relevant context.

Develop: Involves the creation of the materials/activities/procedures to achieve the outcome. This is about designing and creating,

Implement: After materials/activities/procedures are developed, test all materials/procedures to determine if they are functional and appropriate for the intended audience.

Plagiarism can take several forms:

• Quoting from a book or an article without acknowledging the source.

• Copying a section of a book or article and submitting it as one’s own work.

• Presenting as a new and original idea or produce something which was derived from an existing source.

• Reference lists are located at the end of the work and display full citations for sources used in the assignment. Here is an example of a full citation for a book found in a Harvard Reference list:

  • Fitzgerald, F. (2004). The great Gatsby. New York: Scribner.*

Understanding your results

The great thing with competency-based training is that you either deemed 'competent' (you can demonstrate the required skills and knowledge) or 'not yet competent' (at this time you haven't been able to demonstrate required skills or knowledge). The key word is "YET”.

There is an Assessment Task # - Outcome Record at the end of each discreet assessment activity. Assessors will fill this out for each assessment activity. The summary of the outcomes will be transferred to the Overall Unit – Record of Assessment Outcomes located on the last page of this Student Assessment Booklet.

Results legend

Assessment attempts and resubmissions

You will have up to three (3) attempts to achieve a satisfactory outcome for each assessment. If after three (3) attempts you cannot achieve a satisfactory result for any assessment activity, the overall outcome with be Not Yet Competent (NYC) for the unit.

Records

The Assessment Task # – Outcome Record at the end of each assessment activity, includes a space to record the details of any reattempts and resubmissions. Assessors must ensure that this is comprehensively detailed so that anybody reviewing the assessment record can tell exactly what occurred, when it occurred, how it occurred, who was involved and where any further evidence is located. Assessors must also make reference to ensuring that any reattempt or resubmission has been assessed in accordance with the model responses and performance descriptors included in the Assessor’s Marking Guide.

Note that the Overall Unit – Record of Assessment Outcomes located on the last page of this document, contains a section which says “Does the student wish to appeal the result? □ YES □ NO”

Assessors must ensure that students tick one of these boxes.

• When you have completed each assessment task you will need to submit it to your assessor.

• Instructions about submitting your work can be found at the beginning of each assessment task.

11. The following outlines the requirements of your final assessment for this unit. You are required to satisfactorily complete all tasks to demonstrate competency for this unit.

    Your Trainer / Assessor will provide you with the due dates for each assessment task. Write them in the table below.

Assessor Note: If the student ticks ‘NO’ for any item except the reasonable adjustment, the assessor must not commence the assessment activity until the matter has been resolved and records of the resolution have been entered into the Student Management System (SMS).

If a student identifies any specific needs or considerations, assessors must provide a detailed record of how the situation was managed in the assessment outcome record for this assessment.

□ I have not cheated or plagiarised the work or colluded with any other student/s.

□ I have correctly referenced all resources and reference texts throughout these assessment tasks.

Assessor Signature: ………………………………………………………………………………………Date: ………………./…………………/…………….

Assessor Name:

Resources and equipment required to complete this task

• Student Leaner Guide for this Unit

• • Competition and Consumer Act 2010: https://www.legislation.gov.au/Details/C2018C00437

  • Privacy Act: https://www.legislation.gov.au/Details/C2014C00076

  • Note: Clinton Institute provides students with access to a computer and internet

When and where do I complete this task?

You must achieve a satisfactory result for every question to achieve a satisfactory result for this assessment task.

What happens if I get something wrong?

• This is an open book test – you can use your learning materials as reference.

• You need to answer all forty (40) questions correctly

Question 1

Continuing from Question 1, describe at least three (3) ways you could assist Kelly and Adam prepare their Business Plan.

Question 3

According to Business Australia, what are the three (3) risk management principles that outline how you can manage risk in your business planning process?

Question 6

23. What six (6) consumer and competition activities / areas does the Competition and Consumer Act 2010 cover, as summarised by its regulator the ACCC?

Question 9

Briefly explain what non-prescribed voluntary codes of practice are

Question 12

26. Is having an ABN compulsory to conduct a business in Australia

Question 15

29. What is the Australian federal legislation that governs the privacy of customer information for an organisation or agency?

Question 18

32. What is the Tasmanian state legislation that governs the privacy of customer information for Tasmanian businesses?

33. Question 21

36. What is the Victorian state government legislation that applies to environmental protection that may also need consideration when devbeloping a small business plan for a business operating in Victoria?

38. Question 24

What five (5) Acts operate at a federal level for which the Australian Human Rights Commission has statutory responsibilities under them?

43. Question 27

48. Provide an outline of the combined equal opportunity and anti-discrimination legislation, as summarised by the Australian Human Rights Commission, that applies to all Austrlian states and territories.

50. Question 30

As a key requirement of managing risks in the workplace, who should be consulted and involved in the hazard identification, risk assessment and risk control processes?

54. Question 33

What is the main purpose, process for and key elements of each of the following different types of planning processes?

Question 36

59. Explain how Business Victoria suggests KPI’s should be created

Question 39

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□ I have not cheated or plagiarised the work or colluded with any other student/s.

□ I have correctly referenced all resources and reference texts throughout these assessment tasks.

Assessor Signature: ………………………………………………………………………………………Date: ………………./…………………/…………….

Assessor Name:

• Computer

• Access to the internet

When and where do I complete this task?

This task is to be completed in the classroom. Your assessor will advise on the date and time of the assessment.

Activity 1 -Develop the business plan.

You are the Operations Manager who has been given the responsibility of developing the business plan. Using your research findings and the background information, develop the business plan using the BSBSMB404 Handout (b) business plan template. Your business plan must cover each of the following:

2. Purpose and time frame of the business plan, including-

   1. the 3 key strategic and business goals

4. Vision statement

5. Values

9. 1. Permits and licenses

   2. OHS/WHS and Duty of care responsibilities

10. 4. Identified market needs

11. Marketing activities

13. Financial Plan, including-

    1. Forecast industry growth (%)

Business Plan

Ozhouse Clean

3. Mission

4. Vision

7. Strategic and Business Goals & Objectives

8. SWOT Analysis

9. Legal Requirements

Permits and Licences

Commercial Cleaning Services industry outlook (2019-2024)

Identified market needs

13. Financial Plan

Current revenue

Year 3:

Projected Gross Margin

Year 1:

Year 2:

New item 3:

****END OF ASSESSMENT TASK 2 ****

Student: Please fill out this cover sheet clearly and accurately. Make sure you keep a copy of your work.

Student declaration

□ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student Signature:

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Task summary:

• Activity 3: develop strategies/contingencies to mitigate Ozhouse Clean risks identified

• Activity 4: participate in a roleplay to confirm support for the business plan and address associated risks.

• Meting facilities

• Access to https://www.safeworkaustralia.gov.au/resources-publications/model-codes-of-practice

Decision Making Rules

Assessors will compare student responses/performance with the model responses and performance descriptors contained in the Assessors Marking Guide. Your responses do not have to be verbatim (unless otherwise specified), but must convey the same meaning as each component listed. Similarly, you do not have to perform exactly as described in the marking guide (unless otherwise specified), but you must address each performance components listed.

For Activity 4 of this assessment, you are required to participate in a roleplay to review the business plan you developed in the previous assessment task and to-

• Identify specific interests and objectives of relevant people and seek and confirm their support of the planned business direction;

Activities 1 and 2 require you to do research into common risks relevant to the Ozhouse Clean business and to identify relevant Codes of practice.

Activity 3 requires you to review the SWOT analysis in the Ozhouse Clean business plan, and then develop strategies/contingencies to mitigate the risks and potential non-conformance with the business plan you developed in the previous assessment.

Research and clarify below at least two (2) industry codes of practice particularly relevant to the Ozhouse Clean business

□ Satisfactory OR □ Not yet satisfactory

3. develop strategies/contingencies to mitigate those risks, with consideration to any relevant legislation

4. identify specialist services and sources of advice, if required, to assist mitigate those risks

Activity 4

3. You will chair the meeting and be required to actively participate and answer questions when required.

Roleplay Cast:

The table on the following page provides general script for each role to be played:

General instructions for all role players include:

Student Note: The script for specific role players is general in nature, so that the student being assessed can respond in real time, without notice. Role players are to ask different questions or raise different issues as far as possible.

• develop risk management strategies

• use language and features appropriate to audience

***END OF ASSESSMENT TASK 3 ****

A not satisfactory result for any discreet assessment task (after the student has had three attempts), will result in the student being deemed not yet competent.