That buckeye national bank bnb appears facing

BNB is facing are due to the cost system’s feedback? If yes, explain clearly why that is the case

3.(a) Using the traditional (current) accounting system, what are the costs of servicing an average retail and business customer? Also, determine the profit per customer in each of the two groups.

7.Activity-based management (ABM) refers to managers' use of ABC data in making business decisions. How can Buckeye's managers use the ABC data to plan more profitable marketing strategies? How can Buckeye's managers use ABC information to identify opportunities to trim costs while still satisfying customers' needs?

8.Assume that the depreciation expense on the customer call center equipment is $40,000. An outsourcing company offers to provide the same level (i.e., attending 100,000 calls a year) and quality of service for $480,000. Should the bank outsource its call center service based on just these numbers and the other data given in the case? You may ignore the qualitative and long-term concerns related to outsourcing and view this as a single-shot decision.