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The following table consists 5 major issues in project human resource management in the left column. please suggest one relevant solution for each type of issue in the right column.

GENERAL INSTRUCTIONS

  • This workbook must be done Individually or in Groups of Two (max).

  • Any published material you refer to must be properly referenced (Harvard Referencing) and included in a reference list at the end of your workbook.

WORKBOOK SUBMISSION DEADLINE

The assessment submission option will only be available on EGSM LMS Portal for 30 days. If you have not submitted your assessment within 30 days, you will be required to send an email to studentrequest@egsm-edu.com mentioning the reason of non-submission and late penalty may apply.

NOTE: The first page of each workbook must include the following declaration:

Table of Contents

CHAPTER 1 – Introduction to Project Management 7

Highlight the correct answer in Green. 7

CHAPTER 2: Project Integration Management 12

Highlight the correct answer in Green. 12

CHAPTER 2: Project Integration Management 16

Give 2 examples for each category of organizational strategic needs that could result in project initiation. 16

Guess the correct answer with the help of clues. 20

CHAPTER 3: Project Scope Management 21

Please the case study below and answer the questions that follow. 24

CHAPTER 4: Project Time Management 25

Practical Question. 27

CHAPTER 5: Project Cost Management 30

CHAPTER 5: Project Cost Management 33

Please read the examples given in the table carefully and identify the term to which the example belongs to. 33

CHAPTER 6: Project Human Resource Management 37

Please read the case below and answer the questions that follow. 37

CHAPTER 6: Project Human Resource Management 40

You are the project manager of the JQA project. This project will last for 8 months and you have 12 project team members. Management has requested that you create a resource breakdown structure for the project. 40

CHAPTER 7: Project Risk Management 44

Please fill the following risk register with 5 major risks associated with a school building project. 44

CHAPTER 8: Strategy & Productivity 48

CHAPTER 8: Strategy & Productivity 49

CHAPTER 9: Product Demand Forecasting 53

Exponential Smoothing Forecasting. 53

CHAPTER 10: Strategic Capacity 57

Capacity Planning. 57

Marking Rubric 62


CHAPTER 1 – Introduction to Project Management

Highlight the correct answer in Green.

A. an established objective

B. A clear beginning and end

B. Producing automobiles

C. Writing a policy manual

C. Managing a non-repetitive activity

D. Responsible for time, cost, and performance of trade-offs

D. Declining need for product customization

5. Which dimension of project management centers on creating a temporary social system within a larger organizational environment that combines the talents of a divergent set of professionals working to complete the project?

CHAPTER 1 – Introduction to Project Management

Write short answers to the following questions.

(2 marks each)

1. What is a project process?

https://www.villanovau.com/resources/project-management/iron-triangle-project-management/

3. In which of the project cycle, the major portion of physical project work is performed?

https://www.whizlabs.com/blog/social-political-influences-on-project-management/

CHAPTER 1 - Introduction to Project Management

Match the types of goals in column A with their correct description by writing the correct numbers in column B.

(6 marks)

CHAPTER 2: Project Integration Management

Highlight the correct answer in Green.

A. To keep track of your business

B. To help keep track of the project at every stage

B. Planning

C. Communicating

C. Contract administration

D. Closing

D. None of the above

5. You have requested that several of the stakeholders participate in the different phases of the project. Why is this important?

CHAPTER 2: Project Integration Management

Fill the relevant project phase and key deliverables for the following activities of project integration management process group in the table given below.

(14 marks)

PROCESS PROJECT PHASE KEY DELIVERABLES
Develop project charter Initiation of project It helps in developing and set out the scope, objective and stakeholders of a project.
Develop preliminary scope statement Initiation of project It develops and deliver high level of project objectives with clear, measurable and actionable manner.
Develop project management plan In planning phase As a document, it is a key management document to oversight project tasks that is used and updated throughout the project. It includes key goals, requirements, schedule, resource used, budget and management program.
Direct & manage project In implementation phase It is most importantly keen to achieve the determined deliverables of the project. It includes leading and managing the project activities with overall management work.
Monitor & control project work Execution and monitoring phase It will monitor and control the cost estimation or baseline, measures of performance, project forecast and recommend corrective actions to overcome from it.
Perform integrated change control Execution and monitoring phase It measures the impact of the change on all project activities followed by its limitations to review, approve and manage changes in the project
Close project or phase Closing phase This phase finished all the project activities and contract, key deliverables include – information of all phases will be archived, planned work is complete, occupied resources are released.

CHAPTER 2: Project Integration Management

One of the major reasons for project failure is pointed out be lack of integrated change control.

Define integrated change control; list and describe briefly the steps included in integrated change control.

Steps of Integrated Change Control:

Please type your answer here: Here are the steps of developing the integrated change control in a project –

  • Follow the change management process

  • Develop a template to create a change request

CHAPTER 2: Project Integration Management

The following image represents the types of organizational strategic needs, based on which project initiation needs are identified.

Give 2 examples for each category of organizational strategic needs that could result in project initiation.

(12 marks)

CHAPTER 3: Project Scope Management

Situational Analysis Questions

(3 marks each)

1. You have joined a software development project as project manager when the project is in execution phase. You and the project team are keeping the project on track so far, but there is one work package which is troubling you as nobody exactly knows who is the responsible person for it and what is the work package deliverable. Which part of the project management plan can help you in this situation?

CHAPTER 3: Project Scope Management

Please type your answer here: The historical information and lessons learned from the previous projects document will help us in this aspect. The lessons learned document focuses on the activities or tasks which did not go with the project plan to meet the solution. It includes the experiences from the previous projects or past activities which can be used in the future projects to avoid the possible issues in that projects.

4. You are the project manager of a software development project. You have completed the Create Requirement Process. The next step for you now is to define project scope. Identify the main points that should be included in scope statement.

CHAPTER 3: Project Scope Management

Guess the correct answer with the help of clues.

Answer: Brainstorming

2. An anonymous method to query experts in which the responses are only available to the facilitator.

Answer: The use case diagram

5. Lowest level WBS component which can be scheduled, cost estimated, monitored and controlled.

CHAPTER 3: Project Scope Management

Explain the issue that is being pointed out in this comic.

Related image

Please type your answer below:

In the first graphics, it shows the improper description of user requirements that is too long to be read and understand. User requirements should be clear, to the point, short and easy to understand. Highly descriptive user requirements will somehow create complexities in a project or product. A highly complex product will not be used by users, as shown in the second graphic. Every end product should be developed followed by the easy-to-use approach to make it more user friendly, less complex and meeting user expectations, shown in the third graphics

CHAPTER 4: Project Time Management

Your company has assigned you the project of company offices relocation.

Create a WBS for this project. Please be careful that the WBS should include all activities and divided all the way down to work packages.

CHAPTER 4: Project Time Management

Please the case study below and answer the questions that follow.

(10 marks)

As a multi-billion dollar world leader in manufacturing automotive components, ABC automotive company’s customer base includes virtually every major manufacturer in the global automotive, commercial vehicle, and off-highway markets.

2. What solution do you suggest for these issues?

Please type your answer here: After analyzing the issues of this project, I suggest to have an expert project manager who is well experience in project management practices. It includes the practice of all project management processes like defining project deliverables, planning, execution and closing of project.

CHAPTER 4: Project Time Management

Highlight the correct answer in Green.

C. Critical path scheduling

D. Critical chain scheduling

D. Activity duration estimation

3. The critical path is the ____ path through a network diagram, and it represents the ____ time it takes to complete a project.

4. A(n) ____ is a hierarchical structure that identifies the project's resources by category and type.

A. WBS

CHAPTER 4: Project Time Management

Highlight True or False in Green for the following statements.

1. Project schedules grow out of the basic documents that initiate a project.

True

3. Duration only includes the actual amount of time worked on an activity

True

5. Schedule performance can be estimated by subtracting the original time estimate from how long it really took to complete the project.

True

CHAPTER 4: Project Time Management

Practical Question.

(10 marks)

Activity D must happen after activities B and C and takes 30 hours.

Activity E must take place after Activity C and takes 10 hours.


CHAPTER 5: Project Cost Management

Highlight the correct answer in Green.

B. Life Cycle Costing

C. Parametric Modeling

C. Direct costs

D. Earned value

D. Cost variance

4. Costs that are not directly related to the products and services of the project, but are indirectly related to performing the project are called

5. A document that describes how cost variances will be managed on the project is called

A. Analogous estimate

CHAPTER 5: Project Cost Management

Analyze the following situations and answer accordingly.

Your project has a budget of $130,000 and is expect to last ten months, with the work and budget spread evenly across all months. The project is now in month three, the work is on schedule, but you have spent $65,000 of the project budget. What is your variance?

Please type your answer here:

CHAPTER 5: Project Cost Management

You are the project manager for the consulting company. Your company has two possible projects to manage, but they can only choose one. Project KJH is worth $17,000, while Project ADS is worth $22,000. Management elects to choose Project ADS. What will be the opportunity cost of this project?

Please type your answer here:

CHAPTER 5: Project Cost Management

Please read the examples given in the table carefully and identify the term to which the example belongs to.

Example Term
You are the project manager of a construction project scheduled to last 24 months. You have elected to rent a piece of equipment for the duration of a project, even though you will need the equipment only periodically throughout the project. The costs of the equipment rental per month are $890.
You are the project manager for the CSR Training Project, and 21,000 customer service reps are invited to attend the training session. Attendance is optional. You have calculated the costs of the training facility, but the workbook expense depends on how many students register to the class. For every 5000 workbooks created the cost is reduced a percentage of the original printing cost. The workbook expense is an example of?
You are the project manager of the MNJ Project. Your project is falling behind schedule and you have already spent $130,000 of your $150,000 budget. What do you call the $130,000?
You are the project manager for a technical implementation project. The customer has requested that you factor in the after-the-project costs, such as maintenance and service.
You are the project manager for a construction project to build 17 cabins. All of the cabins will be identical in nature. The contract for the project is set at a fixed cost, the incentive being the faster the project work is completed, the more the profitable the job. Management has requested that you study the work method to determine a faster, less costly, and better method to complete the project.

CHAPTER 5: Project Cost Management

Analyze the graph below and comment on the project performance according to the SPI and CPI as represented in the graph.

Please type your answer below.

CHAPTER 5: Project Cost Management

Practical Question.

SOLUTION

CHAPTER 6
Project Human Resource Management

CHAPTER 6: Project Human Resource Management

Please read the case below and answer the questions that follow.

(10 marks)

2. Suggest some possible solutions for human resource issues in project management.

Please type your answer here:

CHAPTER 6: Project Human Resource Management

Highlight the correct answer in Green.

2. As the project manager, you are reading through the Project Management Plan again. Your project requires an employee with high technical skills in a particular areas for success. You have asked your fellow project managers and HR department if they know anyone in the company who would be a good fit for the role. No one seems to think that anyone at your company has that particular technical skill. What should you do next?

A. Ask a functional manager for an employee that almost has the skills.
B. Look outside of your organization for a consultant or subcontractor.
C. Use a virtual team to see if the resource exists elsewhere in your company.
D. Cancel the project.

CHAPTER 6: Project Human Resource Management

The following table consists 5 major issues in project human resource management in the left column. Please suggest one relevant solution for each type of issue in the right column.

(10 marks)


CHAPTER 6: Project Human Resource Management

You are the project manager of the JQA project. This project will last for 8 months and you have 12 project team members. Management has requested that you create a resource breakdown structure for the project.

PROJECT RESOURCE BREAKDOWN STRUCTURE

CHAPTER 6: Project Human Resource Management

Answer the following questions by highlight the correct answer in Green.

A. Formal power

B. Coercive power

B. Coercive power

C. Expert power

C. Management by objectives

D. McGregor’s Theory X and Y

D. Exceptional

CHAPTER 7 –

CHAPTER 7: Project Risk Management

Highlight the correct answer in Green for the following situations.

B. 22 to 30 days

C. Optimistic = 26 days, most likely = 30 days, pessimistic = 33 days

C. Slippage of the planned post‐implementation review meeting

D. Delays in obtaining required approvals

D. 20 percent

4. A project has identified a risk with a component that is being delivered by a supplier being audited by the government after being accused of financial irregularities. The sponsor asks the following question: If a risk event has a 40 percent change of occurring, and the consequences will be US $100,000, what does US $40,000 represent?

CHAPTER 7: Project Risk Management

Please fill the following risk register with 5 major risks associated with a school building project.

(15 marks)

CHAPTER 7: Project Risk Management

Case Study.

(10 marks)

Please type your answer here:

CHAPTER 8

CHAPTER 8: Strategy & Productivity

Highlight the correct answer in Green.

B. a characteristic of a product or service that a customer does not expect.

C. a characteristic present only in a high quality product or service.

C. It carries out a public service.

D. It has programmes which appeal to both young and old.

D. a characteristic of a product or service that a customer expects as a minimum standard.

4. One of the criteria discussed within cost as an order winner or order qualifier is 'value added'. This means____________

5. The ability to change a product or service offering to suit customers' needs is called _______________

A. Quality

CHAPTER 8: Strategy & Productivity

(10 marks)

Student tuition at Boehring University is $ 150 per semester credit hour. The state supplements school revenue by $100 per semester credit hour. Average class size for a typical 3 credit course is 50 students. Labor costs are $4,000 per class, materials costs are $20 per student per class, and overhead costs are $25,000 per class.

SOLUTION

CHAPTER 8: Strategy & Productivity

Calculate the productivity for the following operations:

  1. Three employees process 600 insurance policies in a week. They work 8 hours per day, 5 days per week.

CHAPTER 9: Product Demand Forecasting

Moving Average Forecasting.

Use the sales data given below to determine: (a) the least squares trend line, and (b) the predicted value for 2008 sales.

Year Sales (Units)
2001 100
2002 110
2003 122
2004 130
2005 139
2006 152
2007 164

CHAPTER 9: Product Demand Forecasting

Weighted Moving Average Forecasting.

(5 marks)

Weights Applied Period
3 Last week
2 Two weeks ago
1 Three weeks ago
6 Total

CHAPTER 9: Product Demand Forecasting

Exponential Smoothing Forecasting.

Month Actual Battery Sales Forecast
January 20 22
February 21
March 15
April 14
May 13
June 16

CHAPTER 9: Product Demand Forecasting

Forecasting Accuracy.

(5 marks)

Given the forecast demand and actual demand for 10-foot fishing boats, compute the tracking signal and MAD.

Year Forecast Demand Actual Demand
1 78 71
2 75 80
3 83 101
4 84 84
5 88 60
6 85 73

CHAPTER 10: Strategic Capacity

Highlight the correct answer in Green.

A. the minimum output per given time.

B. the aggregate annual output.

B. the aggregate annual output.

C. the theoretical maximum output in a given time.

C. Achieved capacity by effective capacity

D. Design capacity by achieved capacity

D. Design capacity by achieved capacity

5. What additional factor does Overall Equipment Effectiveness take into account which makes it more meaningful than efficiency or utilization?

CHAPTER 10: Strategic Capacity

Solve the following practical questions.

(10 marks each)

Capacity Planning.

SOLUTION

CHAPTER 10: Strategic Capacity

Break-even Point.

CHAPTER 10: Strategic Capacity

Forecasting.

Month 24 25 26 27 28 29 30 31 32
Demand 78 65 90 71 80 101 84 60 73

Marking Rubric

    Marks Allocated Marks Received
Chapters Questions
1. Introduction to Project Management Highlight the correct answer in Green. 5  
Write short answers to the following questions. 8  
Match the types of goals in column A with their correct description in column B. 6  
2. Project Integration Management Highlight the correct answer in Green. 5  
Fill the relevant project phase and key deliverables for the following activities of project integration management process group. 14  
Define integrated change control, list, and describe briefly the steps included in integrated change control. 10  
The following image represents the types of organizational strategic needs, based on which project initiation needs are identified. Give 2 examples for each category organizational strategic needs that could result in project initiation. 12  
3. Project Scope Management Situational Analysis Questions 12  
Guess the correct answer with the help of clues. 12  
Explain the issue that is being pointed out in this comic. 5  
4. Project Time Management Your company has assigned you the project of company offices relocation. Create a WBS for this project. Please be careful that the WBS should include all activities and divided all the way down to work packages. 6  
Please the case study below and answer the questions that follow. 10  
Highlight the correct answer in Green. 4  
Mark True or False for the following statements. 6  
Practical Question. 10  
5. Project Cost Management Highlight the correct answer in Green. 5  
Analyze the following situations and answer accordingly. 12  
Please read the examples given in the table carefully and identify the term to which the example belongs to. 10  
Analyze the graph below and comment on the project performance according to the SPI and CPI as represented in the graph. 5  
Practical Question. 5  
6. Project Human Resource Management Please read the case below and answer the questions that follow. 10  
Highlight the correct answer in Green. 4  
The following table consists 5 major issues in project human resource management in the left column. Please suggest one relevant solution for each type of issue in the right column. 10  
You are the project manager of the JQA project. This project will last for 8 months and you have 12 project team members. Management has requested that you create a chart depicting all of the project resources needs and the associated activities. 10  
Answer the following questions. 4  
7. Project Risk Management Highlight the correct answer in Green for the following situations. 8  
Please fill the following risk register with 5 major risks associated with a school building project. 15  
Case Study. 10  
8. Strategy & Productivity Highlight the correct answer in Green 5  
Solve the practical question 10  
Solve the practical question 10  
9. Product Demand Forecasting Moving Average Forecasting. 5  
Weighted Moving Average Forecasting. 5  
Exponential Smoothing Forecasting. 5  
Forecasting Accuracy. 5  
10. Strategic Capacity Highlight the correct answer in Green 5  
Solve the practical question 10  
Solve the practical question 10  
Solve the practical question 10  
Total   313 0

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