The following table consists 5 major issues in project human resource management in the left column. please suggest one relevant solution for each type of issue in the right column.
GENERAL INSTRUCTIONS
This workbook must be done Individually or in Groups of Two (max).
Any published material you refer to must be properly referenced (Harvard Referencing) and included in a reference list at the end of your workbook.
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Table of Contents
CHAPTER 1 – Introduction to Project Management 7
Highlight the correct answer in Green. 7
CHAPTER 2: Project Integration Management 12
Highlight the correct answer in Green. 12
CHAPTER 2: Project Integration Management 16
Give 2 examples for each category of organizational strategic needs that could result in project initiation. 16
Guess the correct answer with the help of clues. 20
CHAPTER 3: Project Scope Management 21
Please the case study below and answer the questions that follow. 24
CHAPTER 4: Project Time Management 25
CHAPTER 5: Project Cost Management 30
CHAPTER 5: Project Cost Management 33
Please read the examples given in the table carefully and identify the term to which the example belongs to. 33
CHAPTER 6: Project Human Resource Management 37
Please read the case below and answer the questions that follow. 37
CHAPTER 6: Project Human Resource Management 40
You are the project manager of the JQA project. This project will last for 8 months and you have 12 project team members. Management has requested that you create a resource breakdown structure for the project. 40
CHAPTER 7: Project Risk Management 44
Please fill the following risk register with 5 major risks associated with a school building project. 44
CHAPTER 8: Strategy & Productivity 48
CHAPTER 8: Strategy & Productivity 49
CHAPTER 9: Product Demand Forecasting 53
Exponential Smoothing Forecasting. 53
CHAPTER 10: Strategic Capacity 57
CHAPTER 1 – Introduction to Project Management
Highlight the correct answer in Green.
A. an established objective
B. A clear beginning and end
B. Producing automobiles
C. Writing a policy manual
C. Managing a non-repetitive activity
D. Responsible for time, cost, and performance of trade-offs
D. Declining need for product customization
5. Which dimension of project management centers on creating a temporary social system within a larger organizational environment that combines the talents of a divergent set of professionals working to complete the project?
CHAPTER 1 – Introduction to Project Management
Write short answers to the following questions.
(2 marks each)
1. What is a project process?
https://www.villanovau.com/resources/project-management/iron-triangle-project-management/
3. In which of the project cycle, the major portion of physical project work is performed?
https://www.whizlabs.com/blog/social-political-influences-on-project-management/
CHAPTER 1 - Introduction to Project Management
Match the types of goals in column A with their correct description by writing the correct numbers in column B.
(6 marks)
CHAPTER 2: Project Integration Management
Highlight the correct answer in Green.
A. To keep track of your business
B. To help keep track of the project at every stage
B. Planning
C. Communicating
C. Contract administration
D. Closing
D. None of the above
5. You have requested that several of the stakeholders participate in the different phases of the project. Why is this important?
CHAPTER 2: Project Integration Management
Fill the relevant project phase and key deliverables for the following activities of project integration management process group in the table given below.
(14 marks)
| PROCESS | PROJECT PHASE | KEY DELIVERABLES |
|---|---|---|
| Develop project charter | Initiation of project | It helps in developing and set out the scope, objective and stakeholders of a project. |
| Develop preliminary scope statement | Initiation of project | It develops and deliver high level of project objectives with clear, measurable and actionable manner. |
| Develop project management plan | In planning phase | As a document, it is a key management document to oversight project tasks that is used and updated throughout the project. It includes key goals, requirements, schedule, resource used, budget and management program. |
| Direct & manage project | In implementation phase | It is most importantly keen to achieve the determined deliverables of the project. It includes leading and managing the project activities with overall management work. |
| Monitor & control project work | Execution and monitoring phase | It will monitor and control the cost estimation or baseline, measures of performance, project forecast and recommend corrective actions to overcome from it. |
| Perform integrated change control | Execution and monitoring phase | It measures the impact of the change on all project activities followed by its limitations to review, approve and manage changes in the project |
| Close project or phase | Closing phase | This phase finished all the project activities and contract, key deliverables include – information of all phases will be archived, planned work is complete, occupied resources are released. |
CHAPTER 2: Project Integration Management
One of the major reasons for project failure is pointed out be lack of integrated change control.
Define integrated change control; list and describe briefly the steps included in integrated change control.
Steps of Integrated Change Control:
Please type your answer here: Here are the steps of developing the integrated change control in a project –
|
|---|
CHAPTER 2: Project Integration Management
The following image represents the types of organizational strategic needs, based on which project initiation needs are identified.
Give 2 examples for each category of organizational strategic needs that could result in project initiation.
(12 marks)
CHAPTER 3: Project Scope Management
Situational Analysis Questions
(3 marks each)
1. You have joined a software development project as project manager when the project is in execution phase. You and the project team are keeping the project on track so far, but there is one work package which is troubling you as nobody exactly knows who is the responsible person for it and what is the work package deliverable. Which part of the project management plan can help you in this situation?
CHAPTER 3: Project Scope Management
Please type your answer here: The historical information and lessons learned from the previous projects document will help us in this aspect. The lessons learned document focuses on the activities or tasks which did not go with the project plan to meet the solution. It includes the experiences from the previous projects or past activities which can be used in the future projects to avoid the possible issues in that projects.
4. You are the project manager of a software development project. You have completed the Create Requirement Process. The next step for you now is to define project scope. Identify the main points that should be included in scope statement.
CHAPTER 3: Project Scope Management
Guess the correct answer with the help of clues.
Answer: Brainstorming
2. An anonymous method to query experts in which the responses are only available to the facilitator.
Answer: The use case diagram
5. Lowest level WBS component which can be scheduled, cost estimated, monitored and controlled.
CHAPTER 3: Project Scope Management
Explain the issue that is being pointed out in this comic.
Please type your answer below:
| In the first graphics, it shows the improper description of user requirements that is too long to be read and understand. User requirements should be clear, to the point, short and easy to understand. Highly descriptive user requirements will somehow create complexities in a project or product. A highly complex product will not be used by users, as shown in the second graphic. Every end product should be developed followed by the easy-to-use approach to make it more user friendly, less complex and meeting user expectations, shown in the third graphics |
|---|
CHAPTER 4: Project Time Management
Your company has assigned you the project of company offices relocation.
Create a WBS for this project. Please be careful that the WBS should include all activities and divided all the way down to work packages.
CHAPTER 4: Project Time Management
Please the case study below and answer the questions that follow.
(10 marks)
As a multi-billion dollar world leader in manufacturing automotive components, ABC automotive company’s customer base includes virtually every major manufacturer in the global automotive, commercial vehicle, and off-highway markets.
2. What solution do you suggest for these issues?
Please type your answer here: After analyzing the issues of this project, I suggest to have an expert project manager who is well experience in project management practices. It includes the practice of all project management processes like defining project deliverables, planning, execution and closing of project.
CHAPTER 4: Project Time Management
Highlight the correct answer in Green.
C. Critical path scheduling
D. Critical chain scheduling
D. Activity duration estimation
3. The critical path is the ____ path through a network diagram, and it represents the ____ time it takes to complete a project.
4. A(n) ____ is a hierarchical structure that identifies the project's resources by category and type.
A. WBS
CHAPTER 4: Project Time Management
Highlight True or False in Green for the following statements.
1. Project schedules grow out of the basic documents that initiate a project.
True
3. Duration only includes the actual amount of time worked on an activity
True
5. Schedule performance can be estimated by subtracting the original time estimate from how long it really took to complete the project.
True
CHAPTER 4: Project Time Management
Practical Question.
(10 marks)
Activity D must happen after activities B and C and takes 30 hours.
Activity E must take place after Activity C and takes 10 hours.
CHAPTER 5: Project Cost Management
Highlight the correct answer in Green.
B. Life Cycle Costing
C. Parametric Modeling
C. Direct costs
D. Earned value
D. Cost variance
4. Costs that are not directly related to the products and services of the project, but are indirectly related to performing the project are called
5. A document that describes how cost variances will be managed on the project is called
A. Analogous estimate
CHAPTER 5: Project Cost Management
Analyze the following situations and answer accordingly.
Your project has a budget of $130,000 and is expect to last ten months, with the work and budget spread evenly across all months. The project is now in month three, the work is on schedule, but you have spent $65,000 of the project budget. What is your variance?
Please type your answer here:
CHAPTER 5: Project Cost Management
You are the project manager for the consulting company. Your company has two possible projects to manage, but they can only choose one. Project KJH is worth $17,000, while Project ADS is worth $22,000. Management elects to choose Project ADS. What will be the opportunity cost of this project?
Please type your answer here:
CHAPTER 5: Project Cost Management
Please read the examples given in the table carefully and identify the term to which the example belongs to.
| Example | Term |
|---|---|
| You are the project manager of a construction project scheduled to last 24 months. You have elected to rent a piece of equipment for the duration of a project, even though you will need the equipment only periodically throughout the project. The costs of the equipment rental per month are $890. | |
| You are the project manager for the CSR Training Project, and 21,000 customer service reps are invited to attend the training session. Attendance is optional. You have calculated the costs of the training facility, but the workbook expense depends on how many students register to the class. For every 5000 workbooks created the cost is reduced a percentage of the original printing cost. The workbook expense is an example of? | |
| You are the project manager of the MNJ Project. Your project is falling behind schedule and you have already spent $130,000 of your $150,000 budget. What do you call the $130,000? | |
| You are the project manager for a technical implementation project. The customer has requested that you factor in the after-the-project costs, such as maintenance and service. | |
| You are the project manager for a construction project to build 17 cabins. All of the cabins will be identical in nature. The contract for the project is set at a fixed cost, the incentive being the faster the project work is completed, the more the profitable the job. Management has requested that you study the work method to determine a faster, less costly, and better method to complete the project. |
CHAPTER 5: Project Cost Management
Analyze the graph below and comment on the project performance according to the SPI and CPI as represented in the graph.
Please type your answer below.
CHAPTER 5: Project Cost Management
Practical Question.
| SOLUTION |
|---|
CHAPTER 6
Project Human Resource Management
CHAPTER 6: Project Human Resource Management
Please read the case below and answer the questions that follow.
(10 marks)
2. Suggest some possible solutions for human resource issues in project management.
Please type your answer here:
CHAPTER 6: Project Human Resource Management
Highlight the correct answer in Green.
2. As the project manager, you are reading through the Project Management Plan again. Your project requires an employee with high technical skills in a particular areas for success. You have asked your fellow project managers and HR department if they know anyone in the company who would be a good fit for the role. No one seems to think that anyone at your company has that particular technical skill. What should you do next?
A. Ask a functional manager for an employee that almost has the skills.
B. Look outside of your organization for a consultant or subcontractor.
C. Use a virtual team to see if the resource exists elsewhere in your company.
D. Cancel the project.
CHAPTER 6: Project Human Resource Management
The following table consists 5 major issues in project human resource management in the left column. Please suggest one relevant solution for each type of issue in the right column.
(10 marks)
CHAPTER 6: Project Human Resource Management
You are the project manager of the JQA project. This project will last for 8 months and you have 12 project team members. Management has requested that you create a resource breakdown structure for the project.
| PROJECT RESOURCE BREAKDOWN STRUCTURE |
|---|
CHAPTER 6: Project Human Resource Management
Answer the following questions by highlight the correct answer in Green.
A. Formal power
B. Coercive power
B. Coercive power
C. Expert power
C. Management by objectives
D. McGregor’s Theory X and Y
D. Exceptional
CHAPTER 7 –
CHAPTER 7: Project Risk Management
Highlight the correct answer in Green for the following situations.
B. 22 to 30 days
C. Optimistic = 26 days, most likely = 30 days, pessimistic = 33 days
C. Slippage of the planned post‐implementation review meeting
D. Delays in obtaining required approvals
D. 20 percent
4. A project has identified a risk with a component that is being delivered by a supplier being audited by the government after being accused of financial irregularities. The sponsor asks the following question: If a risk event has a 40 percent change of occurring, and the consequences will be US $100,000, what does US $40,000 represent?
CHAPTER 7: Project Risk Management
Please fill the following risk register with 5 major risks associated with a school building project.
(15 marks)
CHAPTER 7: Project Risk Management
Case Study.
(10 marks)
Please type your answer here:
CHAPTER 8
CHAPTER 8: Strategy & Productivity
Highlight the correct answer in Green.
B. a characteristic of a product or service that a customer does not expect.
C. a characteristic present only in a high quality product or service.
C. It carries out a public service.
D. It has programmes which appeal to both young and old.
D. a characteristic of a product or service that a customer expects as a minimum standard.
4. One of the criteria discussed within cost as an order winner or order qualifier is 'value added'. This means____________
5. The ability to change a product or service offering to suit customers' needs is called _______________
A. Quality
CHAPTER 8: Strategy & Productivity
(10 marks)
Student tuition at Boehring University is $ 150 per semester credit hour. The state supplements school revenue by $100 per semester credit hour. Average class size for a typical 3 credit course is 50 students. Labor costs are $4,000 per class, materials costs are $20 per student per class, and overhead costs are $25,000 per class.
| SOLUTION |
|---|
CHAPTER 8: Strategy & Productivity
Calculate the productivity for the following operations:
Three employees process 600 insurance policies in a week. They work 8 hours per day, 5 days per week.
CHAPTER 9: Product Demand Forecasting
Moving Average Forecasting.
Use the sales data given below to determine: (a) the least squares trend line, and (b) the predicted value for 2008 sales.
| Year | Sales (Units) |
| 2001 | 100 |
| 2002 | 110 |
| 2003 | 122 |
| 2004 | 130 |
| 2005 | 139 |
| 2006 | 152 |
| 2007 | 164 |
CHAPTER 9: Product Demand Forecasting
Weighted Moving Average Forecasting.
(5 marks)
| Weights Applied | Period |
| 3 | Last week |
| 2 | Two weeks ago |
| 1 | Three weeks ago |
| 6 | Total |
CHAPTER 9: Product Demand Forecasting
Exponential Smoothing Forecasting.
| Month | Actual Battery Sales | Forecast |
| January | 20 | 22 |
| February | 21 | |
| March | 15 | |
| April | 14 | |
| May | 13 | |
| June | 16 |
CHAPTER 9: Product Demand Forecasting
Forecasting Accuracy.
(5 marks)
Given the forecast demand and actual demand for 10-foot fishing boats, compute the tracking signal and MAD.
| Year | Forecast Demand | Actual Demand |
| 1 | 78 | 71 |
| 2 | 75 | 80 |
| 3 | 83 | 101 |
| 4 | 84 | 84 |
| 5 | 88 | 60 |
| 6 | 85 | 73 |
CHAPTER 10: Strategic Capacity
Highlight the correct answer in Green.
A. the minimum output per given time.
B. the aggregate annual output.
B. the aggregate annual output.
C. the theoretical maximum output in a given time.
C. Achieved capacity by effective capacity
D. Design capacity by achieved capacity
D. Design capacity by achieved capacity
5. What additional factor does Overall Equipment Effectiveness take into account which makes it more meaningful than efficiency or utilization?
CHAPTER 10: Strategic Capacity
Solve the following practical questions.
(10 marks each)
Capacity Planning.
| SOLUTION |
|---|
CHAPTER 10: Strategic Capacity
Break-even Point.
CHAPTER 10: Strategic Capacity
Forecasting.
| Month | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 |
|---|---|---|---|---|---|---|---|---|---|
| Demand | 78 | 65 | 90 | 71 | 80 | 101 | 84 | 60 | 73 |
Marking Rubric
| Marks Allocated | Marks Received | ||
|---|---|---|---|
| Chapters | Questions | ||
| 1. Introduction to Project Management | Highlight the correct answer in Green. | 5 | |
| Write short answers to the following questions. | 8 | ||
| Match the types of goals in column A with their correct description in column B. | 6 | ||
| 2. Project Integration Management | Highlight the correct answer in Green. | 5 | |
| Fill the relevant project phase and key deliverables for the following activities of project integration management process group. | 14 | ||
| Define integrated change control, list, and describe briefly the steps included in integrated change control. | 10 | ||
| The following image represents the types of organizational strategic needs, based on which project initiation needs are identified. Give 2 examples for each category organizational strategic needs that could result in project initiation. | 12 | ||
| 3. Project Scope Management | Situational Analysis Questions | 12 | |
| Guess the correct answer with the help of clues. | 12 | ||
| Explain the issue that is being pointed out in this comic. | 5 | ||
| 4. Project Time Management | Your company has assigned you the project of company offices relocation. Create a WBS for this project. Please be careful that the WBS should include all activities and divided all the way down to work packages. | 6 | |
| Please the case study below and answer the questions that follow. | 10 | ||
| Highlight the correct answer in Green. | 4 | ||
| Mark True or False for the following statements. | 6 | ||
| Practical Question. | 10 | ||
| 5. Project Cost Management | Highlight the correct answer in Green. | 5 | |
| Analyze the following situations and answer accordingly. | 12 | ||
| Please read the examples given in the table carefully and identify the term to which the example belongs to. | 10 | ||
| Analyze the graph below and comment on the project performance according to the SPI and CPI as represented in the graph. | 5 | ||
| Practical Question. | 5 | ||
| 6. Project Human Resource Management | Please read the case below and answer the questions that follow. | 10 | |
| Highlight the correct answer in Green. | 4 | ||
| The following table consists 5 major issues in project human resource management in the left column. Please suggest one relevant solution for each type of issue in the right column. | 10 | ||
| You are the project manager of the JQA project. This project will last for 8 months and you have 12 project team members. Management has requested that you create a chart depicting all of the project resources needs and the associated activities. | 10 | ||
| Answer the following questions. | 4 | ||
| 7. Project Risk Management | Highlight the correct answer in Green for the following situations. | 8 | |
| Please fill the following risk register with 5 major risks associated with a school building project. | 15 | ||
| Case Study. | 10 | ||
| 8. Strategy & Productivity | Highlight the correct answer in Green | 5 | |
| Solve the practical question | 10 | ||
| Solve the practical question | 10 | ||
| 9. Product Demand Forecasting | Moving Average Forecasting. | 5 | |
| Weighted Moving Average Forecasting. | 5 | ||
| Exponential Smoothing Forecasting. | 5 | ||
| Forecasting Accuracy. | 5 | ||
| 10. Strategic Capacity | Highlight the correct answer in Green | 5 | |
| Solve the practical question | 10 | ||
| Solve the practical question | 10 | ||
| Solve the practical question | 10 | ||
| Total | 313 | 0 | |
