The organization internal and external environment
Critically evaluate alternative policies and strategies a company may adopt to meet stakeholder needs and mitigate risk within changing external environments.
Answer:
Introduction
Table 1. PESTEL Analysis
| Inbound logistics | · They take complete responsibility for customer service, logistics,
and product returns. · Efficient logistics infrastructure is a competitive advantage for them (Hollensen, 2015) |
|---|---|
| Operations | Three segments of operations are there – North America, International and Amazon Web Services. |
| Outbound logistics | · They wish to gain complete independence from third-party logistics service (Kumar, Tiffany and Vaidya, 2016, pp.639-665) · There is the presence of Amazon flex and Amazon Prime Air |
| Marketing and Sales | |
| Service | · They strive at being the most customer-centric organization. · They offer outstanding customer service |
Table 2. Value Chain Analysis
Analysis of the Corporate Strategy
Analysis of CSR and Ethical Issues
Amazon's mission is to fabricate a place where people can find anything they should need to buy online. In the Whole Foods mission statement, regardless, it certifications to not offer just anything but rather to pass on the most lifted quality that conceals more significant advantage. For a significant time span, Amazon has been denounced for its business sharpens. A burnout-inciting work culture, confined focus on recycling and a nonattendance of straightforwardness on sustainability reporting have all accomplished brutal feedback. Balance that with Whole Foods' regard-based culture of taking care of master gatherings, allotment of reliable recycling and its strike into solar energy - feels like an unusual marriage (Stern, 2017). Amazon has responded to responses to its sustainability affirmations and hailed a positive move by basically developing its sustainability team. It has moreover announced a movement of goals toward this way, running from solar-energy-filled fulfillment centers to advancement of its greatest wind farm. Amazon is more than 20 years old and remains a moderate jab in the sustainability advancement. Its meander into renewables was not a matter of business reasonability but instead was driven by market and contender weights. Then again, Whole Foods has taken a watchful approach to managing sustainability, winning its first Green Power award from the US Environment Protection Agency (EPA) more than 13 years back. The Whole Foods approach is to make long-term an impetus for its proprietors, shoppers, workers, suppliers and close-by tenants. What stamps out an asserted think business is its ability to stay steady with that mission, rather than gliding steadily towards life as an engine of improvement for investors through consistent augmentation (Jain, 2017).
Hollensen, S., (2015). Marketing management: A relationship approach. Pearson Education.
Jain, T., (2017). Will Amazon's Whole Foods deal go the same way as L'Oréal and Body Shop?. [online] The Conversation. Available at: <https://theconversation.com/will-amazons-whole-foods-deal-go-the-same-way-as-loreal-and-body-shop-79776> [Accessed 14 Dec. 2017].
Savino, M.M., Manzini, R. and Mazza, A., (2015). Environmental and economic assessment of fresh fruit supply chain through value chain analysis. A case study in chestnuts industry. Production Planning & Control, 26(1), pp.1-18.
Stern, N., (2017). The Impact Of The Amazon-Whole Foods Deal Will Go Far Beyond Food. [online] Forbes.com. Available at: <https://www.forbes.com/sites/neilstern/2017/06/20/the-amazon-whole-foods-aftermath-five-things-to-think-about/#24b224527da0> [Accessed 14 Dec. 2017].