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The role human resource relation organization plan

  • Operational and Employee Advocate Role of HR: HR also deals with the issues related to employees with the organization and is thus referred to as employee advocate. This role helps in maintaining the work ethic within the organization. The HR is concerned with the crisis management for the employees, these crises can be both work-related or non-work-related. HR’s advocate role ensures fairness and equality among the employees irrespective of their background.

The operational role is referred to as the duty to implement the required programs and policies by supervising and co-corporation with the other departments of the organization. The HR department has to deal with many operational activities such as processing employment applications, filling current openings with interviews, training the supervisors, problems are solved related to safety, wage, and benefits.

The internal environments which are affected by the Human resource are:

  • Compensation: Employees to join or stay away from the organization depends on the amount of compensation offered by the organization. In the economy which consists of a high unemployment rate and more qualified employees, the compensation is low. In order not to lose a skilled candidate to the competitors, HRM should increase the compensation to attract the candidates to the organization. HRM should promote the survey to provide higher compensation than the competitors to gain more interest from the employees.

  • Legal factors – Introducing the new standards in the work place can constantly put pressure on the HRM to make sure that all the standards are according to the law, such types of regulations have direct impact on the process of HR that includes compensation, training, hiring and termination. It is very important that the company follow the rules and regulation set by the government or else it can have the adverse actions from the government in the form of punishment or fines.

  • Economic factor – This is one of the major factors which impacts the HRM as this factor have an direct impact on the shaping the economy, not only it has an impact on the talent pool but it also have direct impact on the ability to hire. One of the ways to tackle this situation is by keeping updated what is happening around the globe so that there is an always a plan in any situation, as that is the only way to combat the harsh environment.

These are some of the internal and external factor which have a direct impact on the human resource management, that is why it is very important for the HR to keep these factors in mind.

Q2.

Job analysis statement: participating; overseas the orders; check storing and issues; material, ship equipment’s and supplies for the hospital; ability to lift heavy items; knowledge about the warehouse practices; computer knowledge, goo communication and analytical skills; driver’s license.

Job Specification

  1. Delivering the goods to the hospitals on time; overseeing the distribution of the stock.

  2. Maintain the equipment of the warehouse; repair if not working properly.

  • Need a valid driver license, weightage will be given those who have forklift certificates.

Qualification

  • Must have analytical skills in order to make accurate mathematical computation.

  • Should have excellent spoken and written skills.

Q3.

In the Grantham Groceries Ltd current situation is that managers are not evaluating the performance of their team members properly for the promotion as they are evaluating the performance of the individual on the basis of relationship between the manager and team member, this is an inappropriate way to evaluate the performance which can have an negative impact on the organization and this can also cause an issue such as lack of motivation among the employees, employees may quit the job because of unfair practices and inefficient performance. That is why there is an urgent need for implementing a new system so that performance of the employees can be evaluated correctly.

  • Knowledge about there roles and job requirements.

Step 2: Performance planning

Estimating the Costs of Performance Evaluations

40 employees × 2 hours per employee + 1/2 hour administrative time to set up times to meet with employees = 80.5 hours of time for one manager to complete all performance reviews

Wider Span of Control
Average span of control 25
Average time to complete one written review 1 hour
Average time to discuss with employee 1 hour
Administrative time to set up meetings with employees 1 hour

Step 5: Performance Evaluation rating system

For the case above the best performance evaluation will be 360-degree feedback, the information will be collected from many sources such as peers, managers and customers. The different rating from the three sources will be collected, from each rating source will be averaged and reported back to the employee. The main advantage of this system is that this will provide more accurate feedback and will also protect the anonymity of the rater. Another important reason for using this strategy is that through collecting the different views will give more clarity of the performance and where they are lacking, according to the experienced practitioners it also found that this type of evaluation will be credible and will take out the notion that” sole judge and evaluator”. For this evaluation they can taking any rating system some of them are:

Assuming the feedback is ongoing, the formal session for performance review could be conducted which will be a recap of what has happened through the rating system. So that there is no supervises, in this session mangers will discuss some of the parameters such as employees rating, rationale for the evaluation. It is important to work on the gaps so that the organizational goals could be achieved.

Q4.

Inventory management in the warehouse

Another potential risk for the grocery shop is inventory management, as that is the key component for maximizing the revenue and also help in achieving the customer service. In the grocery shop it is very important to place the products on its shelf and it should be properly priced, this process is done by the employees which is one of the areas where the mishap can occur for the stock inquires, markdowns or while restocking. Some of the ways through which they can reduce their inventory management at grocery are:

  • Follow the document policy and procedure for managing the inventory.

  • Use a good name and labelling system to track the inventory

● Turn the body according to the movement of the unit to avoid the twisting.

● when lifting make sure the item is close to the body.

Accidents while stocking

  • To reduce the stress in the legs the best way to use a step a kneeler

  • It is always wiser to rotate the stocking task in order to avoid prolong stress on hands and knees from kneeling and squatting.

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