Will also loss lots money shipping back the items and fixing them and sending them back


Problem Statement
Business Case
Goal Statement • Specific	Goal is to eliminate the electrical static discharge problem by having 3.4 defects per million caused by electrical static discharge in a 5 month period.
List of Improvement Goals 1. 2. 3. 4. 5.
	Trained operators	100	500
	ESD jackets	0	10000
	ESD measure unit	0	10
		100000	34
		C circuit without bein t against ESD. The mount of volts for hu wires on the transist ass inspections but e
Process • Describe the process in which the problem exists	When workers work on IC circuit without bein g trained on ESD and use safety equipment against ESD. The small wires on the circuit will take a small amount of volts for hu man but big enough to destroy some wires on the transist ors which is causing the product to pass inspections but end up not working later at the customers.

Six Sigma Yellow Belt Project Charter

Trained operators: u0=500 u1/=500
ESD Jackets: u0=10000 u1/=10000
ESD Measure unit: u0=5 u1/=5

Summary of Six Sigma yellow belt: