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You can get better idea both what your product markup should look like and what your actual profit margin


  1. A monitoring plan

Who was consulted as part of this plan?

Name Position

Risk identified:

  1. Online system misuse

By when

By whom

1/10 IT Staff
1/10 OGM

All staffs should be aware of privacy act so that they are not allowed to use any pictures or images without written agreements and Staff can be aware of privacy act by providing them some workshop regarding the privacy act

Privacy policy of the company need to be reviewed

1/10 Store Manager
31st June 2016 HR Manager
  1. Coaching plan

Name/position:

Lee Waters

Review period:

1/1

Reference from operational plan Key result area Indicator of success/
performance
By when Status report
10% of mistakes in order Online sales and service qualities 1% error rate 22/10 Green
Average completion time is 20 minutes Speed of online service < 10 minutes per communication 31/10 Green
10% overrun of budget in online sales and revenue Financial Sales of $30,000 31/10 Red
No training Professional development Participation in 2 hours sales training every month 31/10 Green
Staff member’s comments:

Signature:

Date:

Key action Update

Key action Accomplishments Comments
Buy physical resources and redevelop website

Bought Forklifts and delivery truck.

Good work team
Delivery speed To consummately meet its normal delivery time Well done team

Some Recommendations are:

  • The just-in-time inventory system shall be used to reduce its overstocking and wastage cost.

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