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Exam 500-440-UCCED- Designing Cisco Contact Center Enterprise


An Introduction to the Unit Course

The Designing Cisco Contact Center Enterprise (500-440-UCCED) examination is effectively designed to examine the knowledge of the candidate to design the main consideration and the relevant guidelines that are generally used to deploy the Designing Cisco Contact Center Enterprise best solutions. Cisco Unified CCE is the main part of the Cisco Unified best Communication application suite that mainly delivers the intelligent, and effective call routing, the network-to-desktop computer telephony integration (CTI), and the multichannel relevant contact management to the contact center management to contact the center agents over an IP network.

Exam details

For the Designing Cisco Contact Center Enterprise (500-440-UCCED) examination the candidates would be given 75 minutes to complete the entire exam, as this exam mainly contain various types of questions that could be the Multiple-Choice single answer, and the Multiple-choice Multiple Answer& either drag, and drop, and the fill-in blanks type questions. The number of questions in the Exam is approx. 65 to 75 questions, as for the passing score in the exam, Cisco has not published the passing score in the Exam, as the questions, and the passing score related subjects are to subject without any notice, and the cost of the Exam is $300 USD, and this is valid for 2 years.

Exam Name: Designing Cisco Contact Center Enterprise (500-440-UCCED) examination

Exam Code: 500-440-UCCED

Time Duration of Exam: The time Duration of the Exam is approx. 75 minutes.

Exam Format: Multiple choice questions, and the Multi-Response Questions.

No. of questions in the Exam: The no. of available questions in the Exam is approx. 65 to 75 questions.

Validity of the Exam: the validity of the Exam is 2 years.

Exam Fee: $300 USD

Exam language: English

Registering for Exam

For registering for the Exam, the candidates are required to follow up the following major steps that are mainly as follows:

  • Creating an account on the website portal of the Pearson VUE, and if the candidate has its account already on such particular platform, then for this, the candidate’s login to their account.
  • Select the best Proctored Exams, and then enter the exam number, 500-440 UCCED.
  • Following up the major prompts to register, and finally, make the payment for the Exam.

Modules of Designing Cisco Contact Center Enterprise (500-440-UCCED) examination

Describing the main features, and the major functionality of the Cisco CCE solution

Identify, and then design the major considerations for the Cisco Unified Communications Manager in a Cisco Unified CCE Solution

Point out the Network effective Design considerations in a Cisco Unified best CCE Solution

Identify, and effectively Design relevant considerations for Cisco Unified ICM, Cisco Unified CVP, and the Cisco Unified Intelligence Center in the Cisco Unified CCE Solution

Describing the Seizing Process for the Contact Center Resources, and the Cisco Unified CCE major components.

Describing the major Virtualization Environment for Contact Center Resources, and Cisco Unified CCE main components.

Cisco 500-440 UCCED Exam Policies

There are various relevant policies to which the candidate is generally required to adhere for, as the Cisco also includes various policies of Exam to help, and support the candidates to easily understand the relevant terms, and effective procedure for the certification exam, some of these relevant policies are mainly as follows:

Exam Retake Policy

For this, the candidate has to wait for at least five calendar days, as while beginning from the day after the first attempt of the Exam, and at once, the candidate passed the exam, then he/she must wait for a minimum of 180 days to take the same exam as with the similar exam number.

Reschedule policy of Exam

The candidates who effectively want to reschedule their exam, then, need to reschedule their proctored exam and must contact the Pearson VUE, and access the online Pearson VUE Account to effectively reschedule the exam until the scheduled time of the appointment of the Exam, and if the candidate failed to appear for the appointment, then the result of the candidates would be in the forfeiture of the exam fee of the Candidate.

Cancelation policy of the Exam

To cancel the online proctored exam, the candidates must contact Pearson VUE, and also access the Pearson VUE Account to cancel the exam until the scheduled start time of their appointment for the Exam, and either failed to cancel the exam as before the appointment time and also failed to attempt the appointment, then, this would result to the forfeiture of the exam fee of the candidate.

Preparatory guide for the Exam Designing Cisco Contact Center Enterprise (500-440-UCCED) examination

Refer to the Exam Guide

This is the first effective step towards the success of the Exam, and for making an effective plan for the Designing Cisco Contact Center Enterprise (500-440-UCCED) examination the plan plays a major objective in the exam, as to effectively plan for the Exam, the candidates are generally required to follow up the following main steps that are mainly as follows:

Describing the main features, and the major functionality of the Cisco CCE solution

Identify, and then design the major considerations for the Cisco Unified Communications Manager in a Cisco Unified CCE Solution

Point out the Network effective Design considerations in a Cisco Unified best CCE Solution

Identify, and effectively Design relevant considerations for Cisco Unified ICM, Cisco Unified CVP, and the Cisco Unified Intelligence Center in the Cisco Unified CCE Solution

Describing the Seizing Process for the Contact Center Resources, and the Cisco Unified CCE major components.

Describing the major Virtualization Environment for Contact Center Resources, and Cisco Unified CCE main components.

Learning Resources

Cisco generally offers the official training courses to help, and support the candidates to effectively prepare for the Designing Cisco Contact Center Enterprise (500-440-UCCED) examination as this training course would help, and support the candidates to gain the knowledge that is required for the candidate.

Group Training

Cisco generally offers group training that effectively brings the Cisco classroom experience anywhere, and at any particular time, as whether it is an office or any outside location, it mainly depends on the choice of the candidate. This mainly gives the best certification classes to the candidate regarding the latest technology, and the business transformation training and this group training is so much convenient, and the best cost-effective choice for groups with having several people.

Practice Tests

These are the so significant study guide for the candidates, as with the help of practice tests the candidates can surely look up for their weaker section areas, and could effectively improve in their weak areas, and with the help of giving practice test, the candidates can capable to improve their answer writing skills, which would surely help them to enhance their speed to solve the questions, and also save their time.

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