BSBLDR522 Manage people performance
Assessment 1 ‐ Part A: Short Answer Questions Instruction
You are required to answer all of the following questions. You need to answer all of the written questions correctly. Generally, you are expected to write a response one or two paragraphs long. Please answer the questions using word processing software.
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
This assessment task requires you, in the role of Human Resources Manager of Boutique Build Australia, to meet with the Managing Director to discuss the company’s human resources priorities for the upcoming year and as documented in the company’s Strategic Business Plan. You will then need to develop a work plan for your team, as well as a risk assessment.
You will then need to meet your team to allocate the work based on the work plan that you have developed, as well as use the opportunity to remind your team about their Code of Conduct responsibilities.
Following this, you are also required to develop policy and procedures for performance management for Boutique Build Australia and conduct a 15‐minute training session for Boutique Build Australia managers on the new performance management policy and procedure.
Students must complete all of the activities listed and submit:
Carefully read the following scenario.
Boutique Build Australia Pty Ltd is a boutique building company based in Sydney that specialises in the design and build of high quality designer homes for the Sydney metropolitan and surrounding areas. The company has been operational for three years.
As the Human Resources Manager for the company, you are responsible for a small team of staff including the Human Resources Support Officer and the Learning and Development Coordinator. The Learning and Development Coordinator is a new appointment in place for the last two months.
As the Human Resources Manager, you are responsible for:
The Human Resources Support Officer is responsible for:
The Learning and Development Coordinator is responsible for:
The company also employs the following staff:
Managing Director, Operations Manager, Marketing and Sales Manager, Sales Consultants (4), Office
Manager, Human Resources Manager, Construction Manager, Site Manager (2), Production Draftsperson (2), 6 Carpenters and a range of contract staff, including plumbers, electricians, tilers, painters and plasterers.
The workforce is predominantly male with the only four females employed (the Office Manager and the three Human Resources positions).
The company’s vision as stated in its Strategic Plan is to be the best boutique home builder in Australia. Its values are listed as quality, innovation, leadership, respect and honesty and reliability.
Complete the following activities:
1. Review the case study information above, as well as the Strategic Plan prior to attending attend a meeting with the Managing Director (your assessor).
The purpose of the meeting will be to discuss the development of a work plan for your team for the coming year to ensure that operational objectives for 2020 ‐ 2021 are met as outlined in the organisation’s Strategic Business Plan. Make notes on any questions that you have.
The Managing Director will discuss the following information with you:
The duration of the meeting will be approximately 15 minutes.
At the end of the meeting, you must sign the observation checklist and submit to your assessor.
During the meeting, you will need to demonstrate effective communication skills including:
2. After the meeting, you will need to develop an action plan for the human resources team based on the meeting discussion. You must use the Human Resources Action Plan Template.
The plan you develop should take into account all of the information provided to you at the meeting and include:
You will also need to develop a risk assessment to assess the likelihood of negative events preventing the company in meeting the actions as specified in the work plan you have developed and the likely consequences of such events.
Save this document as Completed Human Resources Action Plan.
3. Write a risk management plan.
Review the Risk Management Plan Template and complete the risk assessment table. You must use the Risk
Management Plan Template. Save this document as Completed Risk Management Plan.
4. Meet with the team to discuss the work plan and allocate tasks.
Meet with your work team (at least two) to discuss the plans you have developed, allocate tasks and confirm performance standards and work outputs as per your plan, as well as agree on performance indicators for tasks.
As you have also decided that this is a good opportunity to remind staff of Code of Conduct requirements, you should review the Code of Conduct provided to you ahead of the meeting so that you are able to explain key requirements to staff.
The duration of the meeting will be approximately 20 minutes. Make sure you print off the at least two copies of the plans you have developed to provide to meeting participants.
At the meeting:
At the end of the meeting, all your group members must sign the observation checklist and submit to your assessor.
5. Conduct research by identifying and reviewing a range of performance management policies and procedures from other organisations.
Then develop a performance management policy and procedure for Boutique Build Australia that addresses all of the following:
The policy and procedures must be written in your own words and be clear and concise. As a guide your policy and procedure should be approximately 2 pages.
Save the document as Performance Management Policy and Procedures.
6. Conduct the training session
Prepare and conduct a training session for your managers. The duration of the training session will be approximately 15 minutes.
Prepare for the training session by developing a PowerPoint (or another presentation program) presentation, including notes within your slides to assist you in conducting the session.
The presentation should address the key points in the new performance management processes that you developed in the previous activity. You should prepare a minimum of 8 Power Point slides that include visuals and images to add interest.