The assignment for the unit two tasks. Task1 has 10 descriptive question and answers and task 2 has a work plan to be developed.
Question1.
Question2.
Question3.
Identify three items of business technology and explain how you use them in your workplace?
Question4.
To achieve that, we need customer feedback to identify variations to products and services. List and describe 6 ways that information is collected.
Question5.
Question6.
Question7.
How would you determine your workplace training and development needs and priorities?
Question8.
(Please use the below format, at least mention 3 areas where you would like to enhance your skills and knowledge.)
Development activity |
Details of development opportunities (Provider, location, etc.) |
Objective of development activity |
Timeframe |
Cost |
For eg: To learn advanced excel skills |
Face to face training for 5 days at TAFE North Sydney NSW |
To learn the advanced understanding and working knowledge of excel skills |
5 days |
$450.00 |
Question9.
Question10.
To continually improve on your personal skill development and learning needs, what do you need to do?
In this task, you are required to develop a work plan for your current job role or any other role from previous jobs or any other job position from healthcare sector that you aspire for.
The work plan is for a quarter starting next month and would serve as an important tool for reviewing the work performance and managing the professional development at the annual performance appraisal process.
You can choose to use the below format of work plan or can develop one of your choice.
Name:
Job Position:
Section/Department:
Goals/KPI’s to achieve: 1.
Action Steps What Will Be Done? |
Responsibilities Who Will Do It? |
Timeline By When? (Day/Month) |
Resources A. Resources Available B. Resources Needed (financial, human, political & other) |
Potential Barriers A. What individuals or organizations might resist? B. How? |
Communications PlanWho is involved? What methods? How often? |
Evidence of Success: (How will you know that you are making progress? What are your benchmarks?)
Evaluation Process: (How will you determine that your goal has been reached? What are your measures?
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