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Physician Family Clinic Business Case

Business Case

Introduction

[Explain why the business case is presented. Describe methods used to examine the business issue]

Vision

[What is the goal of the project? What is it expected to deliver? A high-level description of the objective(s) of the recommended option contained in this Business Case (a one liner).]

Description of the Current Situation

[Briefly discuss the current situation.

Explain where the problem and opportunities lie.]

Assumptions and Constraints

[Any requirements for specialist resources or skills should be identified and any dependencies that exist with other projects or initiatives. Make assumptions and identify constraints based on the business case provided and industry research]

Identification and Analysis of Options Considered

[Describe options to be considered.

Briefly explain why some options are rejected.

Describe recommended solution and why it is recommended.

Some options that may need to be considered are:

Option 1- Do nothing

Option 2 - An option that would achieve the same result as the preferred option

Option 3 - The preferred option]

Option

Description

Benefits / Dis-benefits

Costs

Risks

Stakeholder Impact

Issues

Analysis of Cost and Benefits

[Present the benefits of the recommendation.

Costs tend to be mainly tangible;

Tangible costs are Immediate and longer-term and include: Development staff costs, user staff costs, equipment, infrastructure, packaged software, relocation, staff training and retraining and ongoing costs.

Intangible costs are immediate and long-term and Disruption and loss of productivity, recruitment.]

COSTS:

TANGIBLE COSTS

Current Year

Year 2

Year 3

Year 4

Total

A.

B.

C.

INTANGIBLE COSTS

Current Year

Year 2

Year 3

Year 4

Total

A.

B.

C.

[Benefits are often a mix of the tangible and intangible.

Tangible benefits: Staff saving, reduced effort and improved speed of working, faster response to customers, reduced accommodation costs, reduced inventory, other costs reductions

Intangible benefits: increased job satisfaction, improved customer satisfaction, better management information, greater organizational flexibility, more problem-solving time, improved presentation or better market image, better communications, avoided costs]

BENEFITS:

TANGIBLE BENEFITS

Current Year

Year 2

Year 3

Year 4

Total

A.

B.

C.

INTANGIBLE BENEFITS

Current Year

Year 2

Year 3

Year 4

Total

A.

B.

C.

Impact Assessment

[For each option presented, discuss the things that may happen as a result of adopting the proposed course of action, such as organization structure, interdepartmental relationships, working practices, management style, recruitment policy, appraisal and promotion criteria, supplier relations.]

Risk Assessment

[Identify potential risks and discuss risk mitigation. Each risk should contain:

Description: cause of risk and its impact

Impact assessment: assess scale of the damage that would be suffered if the risk occurred. Use small, moderate or large

Probability: How likely is it that this risk will materialize? Use low, medium or high

Countermeasure: What can we do to either reduce the likelihood of the risk occurring or lessen its impact if it does. Try to transfer the risk’s impact onto some else.

Ownership: For each risk, decide who should be best placed to take the necessary countermeasures.]

Risk

Description

Impact Assessment

Probability

(L ,M, H)

Countermeasure

(Mitigation)

Ownership

Recommendations

[Summarize the business case. Outline the main tasks and suggested timeline. Use a Gantt/bar chart.]

Appendices and Supporting Information

[optional. Any detailed information]

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