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BG007 Project Management : Social Media Research

Task 1: WBS
Use the indented format and level 1 as 4 phases of project life cycle. 
Task 2: Gantt chart Firstly you need to do Activity Estimation i.e. estimate the duration of each activity and Secondly dependencies between eh activities need to be determined before you can create a schedule and MS Project builds the Gann chart. You also need to allocate resources to each activity ( 1 resource per activity)  from the table given below (PS: You do not need to use all the resources listed below, you may use the ones you need to complete your project)Gantt chart should include all the resources allocated  in this project. You should attach the MS project screen shots to prove your workings.               
 
Task 3: Create a time-phased budget for your example project using bottom-up estimating. As you allocate resources to the activity your budget is being created. After you extract the Gantt chart, revisit the activity list and be sure to check direct labour costs for you and your team has been added and add 20% for fringe. 
In this section, State all assumptions and constraints you have used when creating your budget. Give examples of known knowns and known unknowns (these are financial risks) on your project. Describe how you have budgeted for both of them plus how you have budgeted for unknown unknowns
Task 4: Risk Register
Create a risk register In the form of a risk register as per the format and example below
Task5:Quality Management Plan.
It should include:
a short statement that reflects your team’s philosophy or objective for ensuring that youdeliver a quality system to your client.
Develop and describe 3 quality issues related to this project that your project team could implement to ensure quality
Task6: Closure checklist and project evaluation.
Develop a closure checklist that the project team will use to ensure that the project has beenclosed properly.
Develop a project evaluation outline and discuss how your project’s MOV will beevaluated.

Answer:

Introduction:

The project revolves around the development of a web application for Social Media Research Center. There are several phases that are present in the project which are required to be completed in order to reach to the project objectives. The website will be set up to provide research information to the end users. The document covers the project charter and details that are relevant to the project.

Work Breakdown Structure (WBS)

WBS

Task Name

Duration

Start

Finish

Predecessors

Resource Names

1

Social Media Research Centre

148 days

Mon 4/3/17

Wed 10/25/17

 

 

1.1

   Phase 1: Initiation

25 days

Mon 4/3/17

Fri 5/5/17

 

 

1.1.1

      Feasibility Analysis - Technical Aspect

7 days

Mon


4/3/17

Tue 4/11/17

 

Team Member_1

1.1.2

      Operational and Economical Feasibility Study

7 days

Wed 4/12/17

Thu 4/20/17

3

System Analyst

1.1.3

      Compilation of Results

6 days

Fri 4/21/17

Fri 4/28/17

4

Team Member_2

1.1.4

      Charter Activities

4 days

Mon 5/1/17

Thu 5/4/17

5

Program Team member_1

1.1.5

      Acceptance of Charter

1 day

Fri 5/5/17

Fri 5/5/17

6

Project Manager

1.1.6

       Milestone One: Project Charter

0 days

Fri 5/5/17

Fri 5/5/17

7

 

1.2

   Phase 2: Planning & Analysis

30 days

Fri 5/5/17

Thu 6/15/17

 

 

1.2.1

      In scope and out of scope

5 days

Fri 5/5/17

Thu 5/11/17

 

System Analyst

1.2.2

      Analysis and Management of risks

5 days

Thu 5/18/17

Wed 5/24/17

10

System Analyst

1.2.3

      Schedule Preparation

2 days

Thu 5/25/17

Fri 5/26/17

11

System Analyst

1.2.4

      Budget design

2 days

Mon 5/29/17

Tue 5/30/17

12

Team Member_1

1.2.5

      Communication activities

2 days

Wed 5/31/17

Thu 6/1/17

13

Team Member_2

1.2.6

      Team selection and allocation

2 days

Fri 6/2/17

Mon 6/5/17

14

System Analyst

1.2.7

      Preparation of project plan

3 days

Tue 6/6/17

Thu 6/8/17

15

System Analyst

1.2.8

      Submission and acceptance of project plan

1 day

Thu 6/15/17

Thu 6/15/17

16

Project Manager

1.2.9

       Milestone two: Project Plan

0 days

Thu 6/15/17

Thu 6/15/17

17

 

1.3

   Phase 3: Execution

45 days

Fri 6/16/17

Thu 8/17/17

 

 

1.3.1

      Setting up of the project environments

3 days

Fri 6/16/17

Tue 6/20/17

17

Program Team member_1

1.3.2

      Designing of the website

6 days

Wed 6/21/17

Wed 6/28/17

20

Graphic designer

1.3.3

      UI Aspects and Wireframes

4 days

Thu 6/29/17

Tue 7/4/17

21

Graphic designer

1.3.4

      Review on design

2 days

Wed 7/5/17

Thu 7/6/17

22

Web system expert

1.3.5

      Source code creation

25 days

Fri 7/7/17

Thu 8/10/17

23

Application programmer

1.3.6

      Setting up and integration with the database

2 days

Fri 8/11/17

Mon 8/14/17

24

Database Administrator

1.3.7

       Unit testing

3 days

Tue 8/15/17

Thu 8/17/17

25

Team Member_2

1.3.8

       Milestone Three: Development Plan

0 days

Thu 8/17/17

Thu 8/17/17

26

 

1.4

   Phase 4: Project Control

17 days

Fri 8/18/17

Mon 9/11/17

 

 

1.4.1

      Implementation of the system

3 days

Fri 8/18/17

Tue 8/22/17

26

Team Member_1

1.4.2

      Protection and security management set up

3 days

Wed 8/23/17

Fri 8/25/17

29

Web system expert

1.4.3

      Setting up of network infrastructure

4 days

Mon 8/28/17

Thu 8/31/17

30

Application programmer

1.4.4

      System and UI testing

4 days

Fri 9/1/17

Wed 9/6/17

31

Quality Assurance Tester

1.4.5

      Integration of the system

3 days

Thu 9/7/17

Mon 9/11/17

32

Program Team Member_2

1.4.6

      Milestone Four: Implementation plan

0 days

Mon 9/11/17

Mon 9/11/17

33

 

1.5

   Phase 5: Project Closure

9 days

Fri 10/13/17

Wed 10/25/17

 

 

1.5.1

      Acceptance of Deliverables

1 day

Fri 10/13/17

Fri 10/13/17

 

Project Manager

1.5.2

      Lessons Learned and Sign Offs

2 days

Mon 10/16/17

Tue 10/17/17

36

Project Manager

1.5.3

      System Documentation

4 days

Wed 10/18/17

Mon 10/23/17

37

System Analyst

1.5.4

      Closure Report

2 days

Tue 10/24/17

Wed 10/25/17

38

Project Manager

1.5.5

      Milestone Five: Closure Report

0 days

Wed 10/25/17

Wed 10/25/17

39,36,37,38

 

Time Phased Budget

Task Name

Month 1

Month 2

Month 3

Month 4

Month 5

Month 6

Social Media Research Centre

 

 

 

 

 

 

   Phase 1: Initiation

 

 

 

 

 

 

      Feasibility Analysis - Technical Aspect

$1,960.00

 

 

 

 

 

      Operational and Economical Feasibility Study

$3,360.00

 

 

 

 

 

      Compilation of Results

$1,680.00

 

 

 

 

 

      Charter Activities

$1,600.00

 

 

 

 

 

      Acceptance of Charter

$640.00

 

 

 

 

 

       Milestone One: Project Charter

 

 

 

 

 

 

   Phase 2: Planning & Analysis

 

 

 

 

 

 

      In scope and out of scope

 

$2,400.00

 

 

 

 

      Analysis and Management of risks

 

$2,400.00

 

 

 

 

      Schedule Preparation

 

$960.00

 

 

 

 

      Budget design

 

$560.00

 

 

 

 

      Communication activities

 

$560.00

 

 

 

 

      Team selection and allocation

 

$960.00

 

 

 

 

      Preparation of project plan

 

 

$1,440.00

 

 

 

      Submission and acceptance of project plan

 

 

$640.00

 

 

 

       Milestone two: Project Plan

 

 

 

 

 

 

   Phase 3: Execution

 

 

 

 

 

 

      Setting up of the project environments

 

 

$1,200.00

 

 

 

      Designing of the website

 

 

$2,400.00

 

 

 

      UI Aspects and Wireframes

 

 

$1,600.00

 

 

 

      Review on design

 

 

$1,120.00

 

 

 

      Source code creation

 

 

 

$10,000.00

 

 

      Setting up and integration with the database

 

 

 

$800.00

 

 

       Unit testing

 

 

 

$840.00

 

 

       Milestone Three: Development Plan

 

 

 

 

 

 

   Phase 4: Project Control

 

 

 

 

 

 

      Implementation of the system

 

 

 

$840.00

 

 

      Protection and security management set up

 

 

 

$1,680.00

 

 

      Setting up of network infrastructure

 

 

 

$1,600.00

 

 

      System and UI testing

 

 

 

$1,920.00

 

 

      Integration of the system

 

 

 

 

$1,200.00

 

      Milestone Four: Implementation plan

 

 

 

 

 

 

   Phase 5: Project Closure

 

 

 

 

 

 

      Acceptance of Deliverables

 

 

 

 

$320.00

$320.00

      Lessons Learned and Sign Offs

 

 

 

 

 

$1,280.00

      System Documentation

 

 

 

 

 

$1,920.00

      Closure Report

 

 

 

 

 

$1,280.00

      Milestone Five: Closure Report

 

 

 

 

 

 

Cost of the Phase

$9,240.00

$7,840

$8,400

$17,680

$1,520

$4,800

Cumulative Cost of the Month

$9,240.00

$17,080

$26,320

$44,000

$45,520

$49,480

Risk Register

Risk Name

Risk Description

Risk Likelihood (4 is highest and 1 is Lowest)

Risk Impact (4 is highest and 1 is Lowest)

Risk Value (Likelihood * Impact)

Risk Treatment Strategy

Overrun of Schedule

There may be overrun of the schedule and the resources may not be able to meet the estimated schedule

2

4

8

Risk avoidance: This strategy shall be used so that the risks may not occur at all. There shall be reviews, evaluations and inspections carried out by the senior executives and managers

Budget Schedule

There may be overrun of the budget and the resources may not be able to meet the estimated budget

2

4

8

Risk avoidance: This strategy shall be used so that the risks may not occur at all. There shall be reviews, evaluations and inspections carried out by the senior executives and managers

Quality Risks

The project team members may not adhere to the quality standards which may lead to deterioration in the quality of the end product (Ward, & Chapman, 2003)

2

4

8

Risk avoidance: This strategy shall be used so that the risks may not occur at all. There shall be reviews, evaluations and inspections carried out by the senior executives and managers

Technical Risks

Technical failures may occur in the project

3

3

9

Risk Mitigation: Trainings shall be provided to avoid future errors and faults and there shall also be replacement done at the earliest

Operational Errors

Operational mistakes may occur in the project

4

3

12

Risk Mitigation: Trainings shall be provided to avoid future errors and faults and there shall also be replacement done at the earliest (Carvalho, & Rabechini, 2014)

Resource Related Risks

Resources may show inefficiency and inadequate productivity levels

2

4

8

Risk Avoidance: The risk shall be avoided by discussing the woes and expectations of the resources

Quality Management Plan

The project team shall adhere to the following objectives to make sure that the end products have the highest level of quality implemented.

  • There shall be adherence to the Total Quality Management (TQM) and Six Sigma Quality Guidelines so that the quality of the web site is maintained (Yong, & Wilkinson, 2011).
  • The web site shall have consistency and reliability as two of the major principles that shall be maintained.
  • The project resources that are engaged with the development and implementation of the web site shall adhere to the ethical standards and guidelines.

There may be a number of quality issues that may come up during the timeline of the project.

  • The project team may not adhere to the functional and non-functional aspects required to be maintained in the site which may lead to the presence and occurrence of many errors and deviations.
  • There may be inadequate performance and usability maintained in the site which may cause deterioration of the quality.
  • Security risks and attacks may be executed on the site which may further bring down the quality of the same.

Quality Measures

There are various measures that the project team and the senior leadership and management may take to make sure that the quality issues are avoided.

  • Reviews and inspections: The senior management along the leadership involved with the deployment and setting up of the web site shall make sure that there are reviews and inspections carried out and executed so that it can be assured that the project team maintains the required level of quality standards. Also, there may be certain conflicts and disputes that may be present among the resources which will also be clarified and rectified through the process (Lenning, & Gremyr, 2017).
  • Testing activities: There are a number of testing activities that shall be carried out to make sure that the functional and non-functional aspects of the site are maintained and there are no deviations involved. In order to test the web site functionality, system and integration testing shall be carried out which will make sure that the site does not involve any incorrect functionality or any defects related with it. There shall also be testing activities such as performance and security testing and load testing that shall be carried out to validate the non-functional aspects related with the site (Budyansky, 2009).
  • There shall also be security mechanisms implemented in the site to make sure that the security risks and attacks are avoided and there are no occurrences related with the violation of security that may take place. The protection mechanisms shall be installed using the enhancement of logical and technical framework of the site (Fredriksson, & Isaksson, 2016).

Closure Checklist

There are a number of closure activities that shall be performed to make sure that the project is successfully finished.

The following checklist will be covered to ensure a successful project closure:

  • Acceptance & Sign Offs: There will be many stakeholders that will be associated with the project. These stakeholders will be required to provide their sign off on the deliverables and shall also provide their acceptance on the product that is delivered. The same shall be obtained from each of the stakeholders involved.
  • Lessons Learned: The project team will acquire a number of lessons and will explore a lot many areas during the project timeline. It will be necessary to ensure that the lessons are documented so that they may be referred in future and the management also receives an idea on the learning of the team members (Demandmetric, 2017).
  • System Documentation: There will be a lot of documentation work that will be involved which shall include the assistance documents, user manuals, guides etc. There shall also be a closure report that shall be prepared for the project to highlight the project details and the activities covered by the project team during the project timeline.

Project Evaluation

Measurement of Value (MOV) is an important estimation practice that lists out the values and benefits that will be achieved during the project. Evaluation of MOV shall be done through the following steps:

  • Comparison between the actual value and the estimated value of the project budget. Lower the difference between the two values better will be the evaluation results.
  • Comparison between the actual value and the estimated value of the project schedule. Lower the difference between the two values better will be the evaluation results.
  • Calculation of the traffic that is earned by the web site in a specified period of time such as a month or a day and comparison with the estimated values.
  • Collection and analysis of the customer feedback on the site features and functionalities.
  • Collection and analysis of the employee feedback on the site features and functionalities.

Conclusion

Online presence has become a necessity in the current times and the same holds true for Social Media Research Centre as well. There are several steps and phases that will be involved in the setting up of the web site for the research centre and it shall be made sure that security and quality is not compromised on any of the steps that are involved. Adherence to budget, schedule and quality shall be maintained at all times.

References

Budyansky, A. (2009). Improved quality tactic. Total Quality Management & Business Excellence, 20(9), 921-930. https://dx.doi.org/10.1080/14783360903181594

Carvalho, M., & Rabechini, R. (2014). Impact of risk management on project performance: the importance of soft skills. International Journal Of Production Research, 53(2), 321-340. https://dx.doi.org/10.1080/00207543.2014.919423

Demandmetric. (2017). Project Closure Checklist | Demand Metric. Demandmetric.com. Retrieved 24 May 2017, from https://www.demandmetric.com/content/project-closure-checklist

Fredriksson, M., & Isaksson, R. (2016). Making sense of quality philosophies. Total Quality Management & Business Excellence, 1-14. https://dx.doi.org/10.1080/14783363.2016.1266245

Lenning, J., & Gremyr, I. (2017). Making internal audits business-relevant. Total Quality Management & Business Excellence, 1-16. https://dx.doi.org/10.1080/14783363.2017.1303891

Ward, S., & Chapman, C. (2003). Transforming project risk management into project uncertainty management. International Journal Of Project Management, 21(2), 97-105. https://dx.doi.org/10.1016/s0263-7863(01)00080-1

Yong, J., & Wilkinson, A. (2011). Rethinking total quality management. Total Quality Management, 12(2), 247-258. https://dx.doi.org/10.1080/09544120120011460 

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