BSB41015 Certificate IV in Human Resources
ASSESSMENT -TASK 2
BSBHRM404 DEVELOP AND MANAGE PERFORMANCE-MANAGEMENT PROCESSES
Appendix 2 – Performance Management Plan
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Purpose | |||
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To achieve the organizational strategic planning To provide employees clear career path To maintain competitive advantage in today’s dynamic economic environment | |||
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Key Organisational Strategic Objectives | |||
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Maintain or increase market share | |||
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Control direct and indirect operational costs | |||
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Maintain superior product and service quality standards | |||
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Key Performance Management Objectives | |||
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To set a clear direction in accordance with organisation strategic objectives | |||
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Reduce employee turnover by 5% by year end while maintaining a high level of internal talent | |||
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To ensure employee’s job responsibility | |||
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to be known for high customer satisfaction and superior service. | |||
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Requirements | |||
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· PMP requires the leadership team to define a performances target · PMP requires Team and staff to analyse the data to determine how much progress they are making towards achieving their target · Guidance should be provided on an ongoing basis throughout the year | |||
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Action Plan | |||
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Action |
Resources |
Strategy |
Timelines |
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Offer competitive pay and benefits to reduce employee turnover |
HR Department |
Show career path |
Continuously |
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Increase business sales and grow market share by 10% a year over the next 3 years. |
Sales and operational staff |
Need to conduct solid market research to make sure that the products are viable |
3 years |
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Conducting formal review and feedback using performances appraisals |
Performances appraisals, review and feedback sheet |
Focus on what the person’s action and also ask for the employees view |
Every three months |
Performance agreement template
Employee: (insert employee’s name here)
Role: (insert employee’s role here)
Date: (insert date here)
Review dates
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Tasks/responsibilities |
Key outcomes |
Actual Performance |
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(List the tasks and areas of responsibilities relevant to the position here) |
(Describe what doing the job well looks like here) |
(Comments on performance as at review dates here) |
Employer Signature:
Employee Signature:
Development agreement
The following development needs have been discussed and agreed to be undertaken over the next <number of> months.
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Areas for development |
Actions |
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(Insert tasks, skills or behaviours that following discussions are agreed to require development here) |
(Insert activities that will assist in development. They could be class training at TAFE, on-the-job training, coaching from someone with the required skill here) |
Employer Signature: Employee Signature:
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