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Bsbwor404 Develop Work Priorities | Assessment Answers

Questions:

Question 1.

Describe the steps involved in the effectively planning a work schedule.

Question 2.

Why is it prudent to ensure that your organisation keeps accurate and thorough records of your achievements?

Question 3.

Explain what professional development means. If you identify technical and/or interpersonal skills gaps, what actions might you take to close the gaps?

Question 4.

How could you use business technology to improve your performance and for professional development purposes?

Question 5.

What feedback might you receive from an external supplier in contrast to the feedback you might expect from a member of your work group? What will influence the quality of the feedback and how will the feedback from these sources be related to an assessment of your skills gaps?

Question 6.

Why is it important for you to take responsibility for your own work tasks ans ensure that you are getting feedback to fulfil your role?

Question 7.

What processes could you use to self assess your work?

Question 8.

How do you know whether your work is meeting the standards expected by your organisation?

Project 1.

Part 1

Prepare a work plan to show how you manage your daily, weekly and long -term activities

Your plan should outline and support your work goals and objectives. Activities should be prioritised in order of importance, reflect realistic timeframe and identify the resources required to complete the activities.

Part 2

Write one to two paragraphs in response to teach of these questions.

  1. What actions should you take if your priorities change or if you were not meeting your work plan?
  2. How should you review your work performance to ensure that you are meeting organisational requirements?
  3. What procedures should you follow to assess your own learning needs as part of a continuous learning and improvement process?
  4. What types of technology could you use to assist you in planning and monitoring your own work and the work of others?
  5. Why is it necessary to build a portfolio of your own learning achievements and to ensure that this info is recorded in the database of any organisation for which you are working?

Project 2.

Using the table record the behaviours, skills and knowledge that you believe a professional manager should possess.

Self-assess whether your current behaviours, skills and knowledge are at the required level.

For those who believe that they are able to demonstrate the required characteristics, provide details of the circumstances. An example might be that you learnt about corporate governance during a course on Australian corporation legislation and you apply relevant legislation in your role as the organisation’s secretary.

If you are not able to demonstrate a particular characteristic, explain why. It might be because you have not developed the required behaviours, skills, or knowledge. It could be because you are not employed or do not have a management role. Remember that there are many ways to demonstrate behaviours/skills/ knowledge. The captain of the netball team is likely to have a leadership skills. A parent who is on the school advisory council will know about how to conduct a meeting

Management                         I am able to demonstrate the behaviours

behaviours, skills and

knowledge                            skills/knowledge

I am able to demonstrate the behaviours/skills/knowledge

Describe the circumstances. If you are not able to demonstrate the behaviours/skills/knowledge, provide reason

Constantly

Sometimes

Hardly Ever

Never

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Obtain feedback using an appropriate method

Explain your process that you used to obtain the feedback. Include examples of the questions that you asked.

Summarise the feedback that you were given.

Using the management behaviours/skills/knowledge list, the self-assessment and the feedback from others, select three characteristics which you will try to improve develop over the next four weeks. Prepare an action plan which contains details of any informal or formal training development activities you will undertake in order to improve your competence. Specify how you will know whether or not you have achieved your professional development plans.

Answers:

Question 1: Describe the steps involved in the effectively planning a work schedule.

Work schedules are integral to develop by means of effective planning through various steps. Tasks are divided with responsibilities amongst team members and then planning is conducted. the following are the steps involved in devising work schedules.

Step 1: Defining Scheduled Activities:   

Step 2: Sequence the Activates

Step 3: Estimating Resources for Activity

Step 4: Estimating Duration of Each Activities

Step 5: Monitoring and Controlling Schedule

Question 2: Why is it prudent to ensure that your organisation keeps accurate and thorough records of your achievements?

Organisation needs to be updated to keep accurate and thorough records of achievements in order to prepare for Succession Planning and Performance Appraisal. Achievements ensure that one is progressing through phases of personal development to fit roles within organisation. It also indicates higher levels of productivity which ensures future prospects or capability to fill future vacancies within organisation.     

Question 3: Explain what professional development means. If you identify technical and/or interpersonal skills gaps, what actions might you take to close the gaps?

Professional development indicates learning in order to preserve professional credentials as academic degrees or other coursework’s, informal learning, conferences for earning or career development. It is a collaborative and intensive practice including an evaluating stage. Professional development can be undertaken in a number of methods as lesson study, communities of practice, coaching, consultation, reflective supervision, mentoring and technical assistance.   

In order to close skill gaps related to technical or interpersonal skills there needs to obtained training. Professional development or training related to such gaps developed in course of technical skills can be very useful. On the other hand, development of interpersonal skills can be developed by means of going through self-help books, course materials and other study materials.

Question 4: How could you use business technology to improve your performance and for professional development purposes?

Business technology can substantially enhance performance for professional development. Application of business technology into business can lead to higher effectiveness by means of creating open and communicative environment. An open and communicative environment can easily transform strategies into action and locate performing managers. Business technology can be used to connect virtually with the company. Team sites or employee portals can eliminate time required to communicate with team members and other personnel within organisation. Motivation can be attained which can lead to higher levels productivity or achievement levels. All the above three factors can lead to improving individual performances. For professional development purpose business productivity monitoring and self-progress of goals can be ascertained. Further performance can easily be analysed by business technology which can in turn lead to better and improved performance levels.         

Question 5: What feedback might you receive from an external supplier in contrast to the feedback you might expect from a member of your work group? What will influence the quality of the feedback and how will the feedback from these sources be related to an assessment of your skills gaps?

Feedback related to an external supplier might be related to quality of goods, time delays, other issues with products. On the contrary feedback from member of work group can be related to targeted performance requirements, goals, objectives or strategies and other management decisions.

The quality of feedback will be dependent on goods delivered or performance delivered. Feedback from suppliers will be used to assess skill gap pertaining to quality of services provided or time delays. It will indicate that my performance is not matching supplier expectation and causing delays. Feedback from work group indicates performance levels with respect to the team. Such feedback reflects skill gaps pertaining communication, lack of professional skills and lack of knowledge of deliverable as per goals within organisational framework.       

Question 6: Why is it important for you to take responsibility for your own work tasks ans ensure that you are getting feedback to fulfil your role?

Every individual has certain designated roles within the organisation, which in turn allows to meet organisational goals. For every task given to individual it becomes critical to take responsibility, catering to a role according to such allows attaining objectives. It is extremely critical to take responsibilities of assigned tasks to create positive impact on team and creating deadlines or expectations that can be matched. Challenges pertaining to projects can be avoided substantially in case individuals take responsibility within their roles. It create an ambience of trust and engagement amongst employees initiating dependence. Work advice and instructions can be given from an  individual who can bear responsibility well. Such an attitude ensures feedback in acted upon and there is a positive ambience in work environment.      

Question 7: What processes could you use to self-assess your work?

Self-assessment or self-reflection is critical to make any type of progress in professional field. Initiating self-assessment is not an easy task but processes to ensure that such endeavour is created includes maintaining a personal journal to note various points regarding self-development over a period of time. Updating that journal on a regular basis ensures that all possible developments takes place, one is easily able to reflect on mistakes from the past and steps to overcome the same. Maintaining reflection journal and obtaining feedback from peers through application of Johari Window is another technique that can allow overcoming of challenges related to self. Johari Window includes four pertinent areas for reflection, one that is known to self, one that is unknown from self, one that is known to others and blind areas. Feedback from peers can also acted as an integral process in self- assessment.     

Question 8: How do you know whether your work is meeting the standards expected by your organisation?

Every organisation has set standards for work as KPI (Key Performance Indicator) scores and so on. Each individual within the team is designated certain roles and responsibilities with objectives. Meeting those objectives with appropriate KPI score will ensure that work is progressing according to set standards and deadlines as provided by the organisation will ensure.    

Project 1.

Part1

Prepare a work plan to show how you manage your daily, weekly and long -term activities

Your plan should outline and support your work goals and objectives. Activities should be prioritised in order of importance, reflect realistic timeframe and identify the resources required to complete the activities.

A Work Plan devised can reflect ways in which activities can be managed within organisation coupled with daily life. It becomes essential to devise work plans accordingly and prioritise them in order of importance with realistic timeframes. Resources that are needed to complete             

Table 1: Work Plan

 

Activities

Deadline

Resource

Goals

Meet Organisational Goals and personal targets

Objectives

 

1. To be able to meet performance objectives

2. To be able to meet deadlines

3. To over-exceed expectation of customers 

Daily Activities

 

1. Send emails

10 am

Computer

2. Check stocks

12 am

Manual

3. Maintain warehouse records

2 pm

Computer and Journal

Weekly Activities:

 

1. Meet with suppliers

Wednesday

Office Meeting room

2. Select products from market

Monday

Car to visit market

3. Make orders with distributors

Friday

Product Codes and Computer

Long-Term Activities:

 

1. Become team leader

1 year

Meditation and hard work

2. Attain highest possible target

6 months

Continuously striving

Part2

Write one to two paragraphs in response to teach of these questions.

  1. What actions should you take if your priorities change or if you were not meeting your work plan?

In case priorities change over a period of time or I am not able to meet work plan then I will revisit my work plans. I will analyse all possible gaps due to which I was not able to accomplish goals and objectives, then I will redesign my plans and improvise on myself. I will also aim to take up meditation to be able to concentrate more on job related activities. I will try and concentrate on facts that have let me down on not meeting objectives and then aim at overcoming the same.  

  1. How should you review your work performance to ensure that you are meeting organisational requirements?

Work performances needs to be reviewed periodically to ensure that organisational requirements are met appropriately. In revision of work performances it has to be ascertained that all work related objectives are met and that schedules are not delayed. Further in meeting deadlines, all possible challenges in regards to work performances can be overcome.   

  1. What procedures should you follow to assess your own learning needs as part of a continuous learning and improvement process?

In order to ensure continuous learning and improvement processes procedures needs to be followed. Procedures to be followed should include learning from industry related case studies, learning through personal reflection journals, learning from the internet, books and any other sources present. I will also intend to learn from my seniors and colleagues who are present in the organisation for longer periods before me. I will also maintain reflection journal to chart my progress for improvement planning.   

  1. What types of technology could you use to assist you in planning and monitoring your own work and the work of others?

Technology can be extremely useful in the process of assistance in planning and monitoring of work and work of others. There are various performance indicator related software that can be used to match performance against stet targets and measure one’s personal progress.  

  1. Why is it necessary to build a portfolio of your own learning achievements and to ensure that this info is recorded in the database of any organisation for which you are working?

It is necessary to build a portfolio of self-learning achievements for ensuring that all pertinent information is recorded in a database of any organisation. A portfolio allows update on work related or personal activities that can be used by self or by the organisation for succession planning or for deciding on any performance appraisal. Thus, organisation needs to have readymade charts along with portfolio in their database available in cases of vacancies to be fulfilled by internal candidates, succession planning, project allocation and so on.

Project 2.

Using the table record the behaviours, skills and knowledge that you believe a professional manager should possess.

Self-assess whether your current behaviours, skills and knowledge are at the required level.

For those who believe that they are able to demonstrate the required characteristics, provide details of the circumstances. An example might be that you learnt about corporate governance during a course on Australian corporation legislation and you apply relevant legislation in your role as the organisation’s secretary.

If you are not able to demonstrate a particular characteristic, explain why. It might be because you have not developed the required behaviours, skills, or knowledge. It could be because you are not employed or do not have a management role. Remember that there are many ways to demonstrate behaviours/skills/ knowledge. The captain of the netball team is likely to have a leadership skills. A parent who is on the school advisory council will know about how to conduct a meeting.

Management                         I am able to demonstrate the behaviours

behaviours, skills and

knowledge                            skills/knowledge

I am able to demonstrate the behaviours/skills/knowledge

Describe the circumstances. If you are not able to demonstrate the behaviours/skills/knowledge, provide reason

Constantly

Sometimes

Hardly Ever

Never

Learning

Motivation

Pessimism

Negativity

I was dealing with foreign customers for the first time

Hard work

Able to handle challenges

Stressed

Lethargy

I was having ill-health

Risk-taker

Empathy

Ego

Arrogance

I was deeply influenced by a motivational speaker

Ability to work in group

Presence of mind

Insubordination

Shyness

Someone was not well in my family

Obtain feedback using an appropriate method

Explain your process that you used to obtain the feedback. Include examples of the questions that you asked.

In order to obtain feedback I had to explain individuals that I was trying to change an aspect of mine that they did not like. I would also give them a form that includes several points on qualities that could be used in reflecting regarding myself and my qualities.  

Summarise the feedback that you were given.

Using the management behaviours/skills/knowledge list, the self-assessment and the feedback from others, select three characteristics which you will try to improve develop over the next four weeks. Prepare an action plan which contains details of any informal or formal training development activities you will undertake in order to improve your competence. Specify how you will know whether or not you have achieved your professional development plans.

I was given adequate training for development of my professional skills and knowledge. I also resorted to several self-help books that could guide me to improve myself. I want to obtain formal certification training in my related domain.   

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