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SBWRT401 Plan Document

BSBWRT401

Plan document

1.PAMS Analyze

Purpose

The purpose of this plan document to convey the research finding on Moortown Sport and leisure center and brainstorm all document to do the report on

  • operational structure
  • marketing and communication
  • the recommendation to manage on business

for Moortown sport and leisure center

Audience

The target audience is all stakeholder and relevant person who work on Moortown Sport and Leisure center.

The language will use the formal language which need to clear on every detail this is because this report will be effect on improvement on the business operation in the future

Message

The message is the information it want to convey to the audience. Information should be organised and coherent.

The message need to be clea easy to read and understand because it has been clearly laid out and the message is delivered, there is more chance that the desired action will be taken. Therefore, your task in designing and developing a document is to convey the communication to the reader as effectively as possible so that actions are taken

Style : it need to have form of report with using the complex gramma and it need to easy to understand It the report we would use the chart to explain the organize structure We alsso use the report form which using

  • Times News Roman type ( 14 for heading, 12 for body)
  • Bullet point
  • Graph

2.Brainstorm Activities

All of the detail from the survey, it need to brainstorm to put in the topic in the report. All I have to do is to

Writing the topic which are use in the report such as company structure. ( then finding the information which get from the survey.

Then set all detail in each topic

Next is to evaluate which survey need to put in each topic , each feedback need to put in graph

3.Mind mapping

from the table below I would set the mind mapping in the group like the following diagram

I would group idea to put in the table as the example

● centre can’t fit any new clubs

Recommendation

Restructure of space

● peak times are 12–2 pm, 4–8 pm Mon–Fri; 8 am–2 pm Sat

● 2% of Moortown residents use centre

Utilisation of the centre

● cafe is staffed by casuals, limited to opening times and service

● opening hours 6 am–10pm

● outside peak times,centre operates at 22% capacity

● there is a drinks fridge at reception

● sports clothing, health supplements, massage oils, etc., are also sold at reception = big demand causing space and crowding problems

Retail

● six rooms for therapy treatments = hired 35%, available only at peak times

● rooms are hired on casual basis and centre receives 15% of all monies

● no contracts, no leases

● cash is paid weekly

Therapies

● 65% of community are unaware of any programs, 30% are aware of two or fewer programs, 5% are aware of more than two programs

● ads in local newspaper, flyers, etc.

● sometimes there is an advertising segment on 3MU community radio

● mostly new clients are attracted by word-of-mouth, find out about programs through notice board, reception desk or from instructors

Marketing

● seven clubs have long-standing agreements – verbal and use 80% of time and space

● pool and basketball court are most popular

● 13 clubs use the centre:

  • Moortown Basketball Club
  • Moortown Soccer Club
  • Moortown Athletics
  • Moortown Handball Club
  • Moortown Volleyball (new)
  • Lake Moortown Rowers
  • Moortown Cricket Club
  • Central Cycling
  • The Moortown Climbers
  • Maulers Basketball Club
  • MSLC Squash club
  • Moortown Bowlers
  • MSLC table tennis team.

● five new clubs want training times

Operational Structure

Sport Clubs

● no booking procedure for BBQ/lawn area; members protest about private bookings because of limited space

● can fit 150 for catering

Social groups

● five full-time staff

● 27 casuals –MoortownUni students who do lots of different roles, e.g. bar/café, lifeguard, holiday program leaders, umpire, reception, etc.

● no handover procedure, no intranet

● communication is via central message book

● no regular staff meetings

● staffing budget is 21% over

Communication

3.1 Staff management

● all bookings – crèche, rooms for hire, courts, etc., are done by hand in separate record books in the various areas, then put together into one book at main desk

● double bookings and missed bookings happen a lot.

Communication

Booking procedures

4.Outline

It need to set the report for the following of

  • Introduce : review all the detail of business and survey feedback
  • Company strucuture: it need to show the structure of the business
  • Marketing and communication
  • Recommendation and
  • Conclusion

3 Prepare to discuss your planning documents and the planning process

On the discuss process it need to do the meeting discuss with the manager

About all the outline of the PAMS analyst above

The meeting will be held on 10th May 2017

Avenue is the meeting room level 3

Moortown Sport and leisure center

Resource use: Power point and hard copy

: Laptop, projector

: Pen, desk, chair

4 Meet with the manager of the Moortown Sports and Leisure Centre to discuss your planning process. In your meeting, carry out the following.

  1. Present the documentation you have produced.

    Using power point Microsoft for presenting

  2. Describe your planning process by answering the following questions.
    1. Look at your PAMS analysis. What is the purpose of the writing task and how will you achieve this?

      The purpose of this plan document to convey the research finding on Moortown Sport and leisure center and brainstorm all document to do the report on

      • operational structure
      • marketing and communication
      • the recommendation to manage on business for Moortown sport and leisure center
    2. What is the most appropriate document format for this task and why is it appropriate to the task?

      The appropriate document is the power point Microsoft and the Hard copy because power point Microsoft can put the important point which may ensure that the CEO manager will demonstrate on. About the Paper it can put more detail on each point to explain more plan

    3. What means of communication or communication tools (pens, paper, PowerPoint, Word) will you use and why?

      power point Microsoft can put the important point which may ensure that the CEO manager will demonstrate on.

      Paper it can put more detail on each point to explain more plan

    4. Explain how your plan/outline shows an overview of the structure and contents of the report.

      power point Microsoft I would show all structure in the bullet point, the chart ( For organization chart) and the table if it has statistic

      Report

      It start with the content tell only the main point of the presentation

      Inside report it need to write down follow the content plus the information on each topic

      Also has the conclusion and recommendation for the plan

    5. What are your main points and main arguments? Explain how your plan/outline captures these.
      • Introduce : review all the detail of business and survey feedback
      • Company strucuture: it need to show the structure of the business
      • Marketing and communication
      • Recommendation and
      • Conclusion

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