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Bus201 Foundations Of Business Success Assessment Answers

Questions:

Tasks

Utilize diverse business communication methods and apply the principles of effective selfmanagement in a business context.

Demonstrate ability to manage self and own learning in relation to workplace requirements

What are you going to learn?

How are you going to learn it (specific resources and strategies)

Target date for completion?

How are you going to know that you have learned it?

Answers:

Introduction:

It is highly important to me to decide what I really need to learn to develop my skills through learning, training and gaining knowledge. It is important to review my day to day experience to gain new skills, develop my skills and abilities. I need to find the opportunities that challenges me to develop my skills and the skills of people around me as well. In the future, I will need to develop the skills of my followers at the workplace. Also, I need to learn from my experiences and reflect upon them. To achieve my goal of being an effective future leader, it is important for me to create knowledge in the field of marketing as it is considered my subject of interest and get the chance for applying this knowledge in new situations. I can develop my learning skills from experience through self-learning, involving in new experiments, and learning from my past experiences and reflection of my past experience in making decisions (The University of Warwick, 2010). Setting my objectives is important to provide a roadmap and a future vision of my learning needs, which could be represented in developing my skills in marketing. Then, I need to decide what I am going to learn by focusing mainly on developing my negotiation skills.

I believe that negotiation skills will enhance my capabilities in the field of marketing which I have selected as my future career. Also, it will help me in my personal life though creating successful relationships with other people and communicating with them in a prober way to achieve a win-win situation. Developing a time frame for developing my skills is necessary to manage the learning process in a scheduled time frame. Providing evidence of gaining the required skills is very important in order to be sure of developing my negotiation skills that I need and to fill the gap between what I want to achieve (my objectives) and the reality.  

How are you going to prove that you have learned it?

How are you going to know that you have learned it (evidence)

Target date for completion

How are you going to learn it? (specific resources and strategies that you need to learn

What are you going to learn (objectives)

I can prove it through different measures as career advancement, joining in multi tasks and making a footprint in my future career.

As these skills are demanded among industries, my acceptance in the career I wish to join is a good indicator for gaining the required skills.

Weeks

(1-10)

Negotiation skills:

I used to make negotiations daily in my personal and professional lives. Negotiation is important to reach an agreement that suites the negotiators. Negotiation plays a vital role in building the managerial skills, as it benefits not only me, but also the organization and the employees as it leads to the success of all parties.  Negotiation skills challenge me to learn, assess and give feedback. I need to be trained to increase my negotiation skills and behaviors (Chapman, et al., 2017). Negotiating on behalf of the organization requires high skills to be able to negotiate with suppliers, customers and stakeholders. Negotiation skills help in avoiding problems from occurrence and solve problems that affect the organizational processes and the overall performance. As a negotiator, I should target certain outcomes from the negotiating process. Also, I need to develop my skills regarding different negotiation techniques, as distributive negotiations, which requires a low level of information exchange and the integrative negotiation, which requires more efforts for problem solving.

Life is full of negotiation, as peoples' life if full of demands which require to be fulfilled in a way that satisfies them. Negotiation assists in managing cross demands where each one expresses his interests and asks the other to fulfill them. It is important to me to realize what other people need and to try to help them and not to stick to my personal needs only. People are responsible for the success of each other with certain as it is not correct to try to gain the maximum share of benefits at the expense of other people. It is important to negotiate to achieve a win-win equilibrium. In my future career, I will be asked to negotiate on behalf of the manager and the organization as well. There will exist two ways of negotiation, firstly: negotiation with my manager and secondly: negotiation with stakeholders.  It is important to me to sell the agreement in a proper way concerning the organizational principles (Lempereur, 2012). Accordingly, it is important to get the deal done in the implementation phase to make sure that negotiation is fruitful, as responsibilities should be allocated in a clear way.  

I need to build my capabilities in negotiation by selecting the appropriate negotiation approach. The situation should be well analyzed to use the right orientation to achieve the optimal outcome. There are distributive negotiations and integrative negotiations, the appropriate style should be selected before starting the negotiation session. The distributive negotiation approach is called the win-lose or a zero-sum game that allows only party to win the negotiation deal and the other would fail. This approach is applicable, but it is hard on relationships. The second approach is the integrative negotiation that allows the both parties to win the situation. This approach requires creativity in making decisions to ensure maximum benefits to both parties. I think I need to develop my negotiation skills towards the integrative approach to achieve satisfaction, develop and expand my relationships (Fleming & Hawes, 2017). Achieving the most outcomes of the integrative approach is attainable through accumulative experience in negotiation based on knowledge from similar situations. Trust is considered a good basis to achieve the desired outcomes of negotiation, as the lack of trust would lead to low level of integrative negotiations and negotiation will be more distributive. Time may be required to build trust between the negotiating parties, as long time will most probably result in more integrative negotiation associated with win-win results.

I need develop my skills in marketing

Reflection: 

1. The discussed issue is considered the most important issues for developing my learning skills in marketing negotiations.

2. I need to have a comprehensive training to develop the required skill.

3. Practicing the new skill with trusted people could give me a positive feedback that assists me in overcoming the shortage in my skills.

4. I had to research academic articles to be able to focus on the most significant skill and how to develop it.

Next time: I will measure my performance after having the required training of developing negotiation skills. Also, I will ask people around me as friends and family members to evaluate my ability in negotiation to be able to screen the gap between my perception and other persons' perception.

Conclusion:

Negotiation is important to reach an agreement that suites the negotiators. Negotiation plays a vital role in building the managerial skills, as it benefits not only me, but also the organization and the employees as it leads to the success of all parties. I need to be trained to increase my negotiation skills and behaviors. I need to develop my skills regarding different negotiation techniques, as distributive negotiations, which requires a low level of information exchange and the integrative negotiation, which requires more efforts for problem solving.

In my future career, I will be asked to negotiate on behalf of the manager and the organization as well. There will exist two ways of negotiation, firstly: negotiation with my manager and secondly: negotiation with stakeholders.  It is important to me to sell the agreement in a proper way concerning the organizational principles. I need to build my capabilities in negotiation by selecting the appropriate negotiation approach.

It is important to me to realize the fact that negotiation concerns mainly with the negotiating parties, not their positions, as negotiation strategy could be built upon the principled negotiation, which reflects the method that could be applied to solve any type of conflict and any situation and circumstances.

It is important to consider the culture, diversity when communicating and negotiating with people, crossing the cultural differences would help in achieving proper solutions. I think that I need to support my negotiation skills with learning, behavioral skills and building trust with other parties, as trust is considered a good basis to achieve the desired outcomes of negotiation.

References

Chapman, E, Miles, E & Maurer, T 2017, A proposed model for effective negotiation skill development, Journal of Management Development, vol. 36, no. 7, pp. 940-958.

Fleming, D & Hawes, J 2017, The negotiation scorecard: a planning tool in business and industrial marketing, Journal of Business & Industrial Marketing, vol. 32, no. 4, pp. 519-524.

Germaine, K 2011, Selling & negotiating skills for entrepreneurs.

Lempereur, A 2012, Responsible negotiation: exploring the forest beyond the tree, Journal of Global Responsibility, vol. 3, no. 2, pp. 198-207.

The University of Warwick, 2010, Self-directed learning: managing yourself and your working relationships, UK.

Vandeputte, P 2015, Mediation and Negotiation in Business Conflicts, In: Business, Ethics and Peace, Emerald Group Publishing Limited, pp. 315-331.


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