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Business Ethics: Maintain Code of Ethics

Discuss about the case study Business Ethics for Maintain Code of Ethics.

Answer:

Introduction:

It is unethical to sell customer information to another business third party. The data of the customer is an asset which companies collect by keeping the customers in the first place (Ferrell & Fraedrich 2015).  The customers shared these data by having trust on the owner of the company. Thus, the owner of company should keep these data in confidential and should not share with anyone. This violates the trust of the customer with the company. If any company is doing so for gaining profit, then there is violation of privacy rights which is unconstitutional.

Yes it is unethical to sell other customer information to third party without the consent of the customer well customer might be not ready to shre their information with the other company but shared with you as per their requirement sometimes it may also pose a security threat to the end user (Niranjanamurthy&Chahar 2013).  It also kills competiton as daily thousand of spam mails arrive at your inbox and this irritates the customer and he might even get dissatisfied with company with whom he/she has shared the information so there are chances loosing business from profitable customer. If information is cross shared by the business third party, then it breaks the customer's trust.


References:

Ferrell, O. C., & Fraedrich, J. (2015). Business ethics: Ethical decision making & cases. Nelson Education.

Niranjanamurthy, M., & Chahar, D. D. (2013). The study of e-commerce security issues and solutions. International Journal of Advanced Research in Computer and Communication Engineering, 2(7).

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