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Hlst207 Global Healthcare Management : Assessment Answers

1.A job/role study

For this option you need to identify a person working in a graduate role, or a role of interest that you could see yourself progressing into in the next few years.  The study should include information such as:

  • the route in e.g. entry requirements and career progression to this role
  • next step(s) e.g. progression from this role
  • the main duties
  • the most important skills they used
  • a typical day
  • challenging aspects of the job
  • Tips for someone starting out in this career
  • best things about the job

2. An organisation study

For this option you need to investigate an organisation within your sector or that you may be interested in working for.  You should include information on:
  • what the organisation does and why; what is its aim or mission?
  • how it is funded or how it makes its money
  • the structure of the organisation; is the place you are working part of a bigger organisation?
  • the organisation's place in the sector/industry; who are its competitors?
  • challenges facing the organisation
  • new projects and initiatives
  • how the organisation markets itself
  • how the organisation recruits and the kind of people it is looking for

3. A sector study

For this option you need to find out about a sector (or industry) which relates to your career interests.  This can be broad (eg education, hospitality) or more specific (e.g. pre-school education, the fast food industry).  You should include information on:
  • the national and international context
  • how the sector has developed
  • the main organisations in the sector
  • how 'your' organisation fits in to the sector
  • challenges and changes to the sector
  • the future for the sector
  • funding and financial issues
  • professional bodies

Answer:

The chosen organisation for this essay is ‘Kibble Education and care centre’ that is Scotland’s one of the ancient charities. The organisation deals with the young population fallen under the age group of 5years to 25 years. It offers various range of integrated services like through-care, residential, emergency care, respite, youth training, education and intensive fostering etc. The organisation tracks a suitable structure, offers safety, constancy and prospects for young individuals, which organize them for happy adult life (Kibble Education and Care Centre 2017).   

Organisation’s mission

The mission of this organisation is to offer specialised services to the children and young population, especially the vulnerable ones. Their special services, care and education enable the deprived youngsters to grow a positive future.

Funding

Kibble turned out to be a social initiative by providing service to the local authorities. Also, re-invested their revenues back to organisation with no further pay to the associated stakeholder as dividends. The organisation has started obtaining support from different organizations since 1996. This has further assisted them to sustain, strengthen, and increase their assets. The ‘Youthlink Scotland’, ‘Big Lottery Fund’, ‘Agnes Hunter Trust’ are certain major active supporters of this enterprise. Kibble has a specific authority model.

Organisation structure

Guidance and governance remain in the responsibility of Miss Elizabeth Trustees. Respective Board of Members comprise trustees, executive directors, non-executive directors. The secretary of the organisation maintains managerial responsibilities. Monthly and quarterly Board meetings are arranged by the Trustees. Different sub-committees also become involved in the meetings in order to communicate and share efficacy and effectiveness of the operational undertakings. Everyone in this organisation works as volunteers. Senior staffs are not offered with any pay for the managerial responsibilities.

Providing quality care to the young population is the main motto of this enterprise. The organisation invest largely in different projects. All sort of research activities are performed under stringent ethical consideration of the concerned Ethics Committees (Walsh and Groen 2010).

Competitors?

Social Enterprise Mark CIC, The King’s Fund are some major competitors of Kibble. Like Kibble, its competitors aim to embed social value in health and social care.  

Challenges facing by the organisation

One of the main problems that the organisation could face is that it has no salaried high-ranking workforce for directorial responsibilities. This could be stoic for the professionals, considering the immense pressure of health and social care needs and demands in present days. The de-motivation might influence the senior members to cease with the service, if similar organisations offer good pay for same kind of responsibilities (Kibble Education and Care Centre 2017).

Consequently, the organisation could hire new staff members by which the new impetus of the operational activities may get thinned. Moreover, senior members may experience discontented at some point of time. This in turn could affect their work quality. Disappointment further generates inter-team conflict (Dietrich, Kujala and Artto, 2013).

New projects and initiatives

The present research works of the organisation are concentrating upon six major themes, which are: gender outcomes, evaluation, aftercare, implementation, transition and effect of the family work. The ‘National Residential Child Care Initiative’ is acknowledged a major initiative, which successfully recognise the prerequisites of the staff members of the youth care and the residential child care. In order to develop professional expertise, Kibble arranges professional development programs. This comprises the modules of certified university level. Such initiatives allow professionals to apply for applicable University degrees. ‘The Kibble care’ and ‘education centre’ prudently plan for the education packages to meet the children’s needs and demands. This shows that customised care packages are made based on the necessities of the individuals and therefore they offer no standard referral process.

Kibble are supported with many ‘Specialist Intervention Services’. This comprises family support, psychological services, intervention, and many more. This requires actual support workers, who can evaluate needs of the young people and family members as well. Hence, it is expected that the organisation recruits members from its own house. This is because the already experienced prospects could provide young population with suitable employment and proper training services. The staff members could better understand the organisational structure, way of working and so on. This could effectively contribute to overall progress and organisational development by efficiently involving in the strategic decision making.

How the organisation markets itself?

The organisation has recognised the demands and needs of the young population, which necessitate skilled and qualified workforce. The professionals put major focus on the comprehensive learning and program development. The ‘learning and development’ team of Kibble’s constantly reflect on and increase practice improvement, which has a positive impact on the young and children population at Kibble.

The Kibble-offered services are planned to arrange for vivid result-focused explanations to the referring agencies and the local authorities. This depicts that the organisation also work with the local authorities and referral agencies. The programs are sponsored by many research to identify best practice models, which are complemented by the national and international universities and different research centres. The lives of the young population are improved considerably through-care services and by aftercare.  

How it recruits and the kind of people it is looking for?

Kibble offers employment and training services. Different services are offered to Renfrewshire and Paisley community. Different businesses where it offers employment are: themed events and entertainment venues, picture framing services, community garden, hot and cold lunch services, horticulture, manufacturing of promotional products, servicing of grass cutting machineries, and vehicle mechanics business (Ovretveit, Hansson and Brommel 2010). Businesses in numerous domains offer the young population with an opportunity to be economically independent. This in turn generates sense of empowerment.

From the above discussion, it could be concluded that Kibble like enterprises are progressively increasing while keeping a pace with different public, private sectors and invest the revenues back to support social missions. It provides service opportunities and fetch positive transformations within various communities. Such organizations are flexible, offer freedom of tradition, and concurrently, accomplish their social goals. It has also been understood that limiting boundaries of local authorities also restrict the organisation from obtaining monitory support from the public sector. Such activities have supported them to become a social enterprise, where the return is re-capitalized to the firm without dispensing to the shareholders, investors and owners.

Reference:

Dietrich, P., Kujala, J. and Artto, K. (2013). Inter-Team Coordination Patterns and Outcomes in Multi-Team Projects. Project Management Journal, 44(6), pp.6-19.

Kibble Education and Care Centre. (2017). Home. [online] Available at: https://www.kibble.org/ [Accessed 4 May 2017].

Kibble Education and Care Centre. (2017). Our Social Enterprises. [online] Available at: https://www.kibble.org/our_social_enterprises [Accessed 4 May 2017].

Øvretveit, J., Hansson, J. and Brommels, M. (2010). An integrated health and social care organisation in Sweden: Creation and structure of a unique local public health and social care system. Health Policy, 97(2-3), pp.113-121.

Walsh, S. and Groen, A. (2010). Special Issue on “World Problems, Emerging Technologies, Social Entrepreneurship, and Creative Enterprise”. Technological Forecasting and Social Change, 77(5), p.835.


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