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ITC505 ICT Project Management

On successful completion of this subject, you should:

Be able to identify, critically analyse, reflect on and synthesise the key elements of the IT project management framework, including project stakeholders, communication management, the project management knowledge areas, common tools and techniques, and project success factors;

Be able to critically analyse the role of IT project management within a professional workplace, from the viewpoint of the member/leader of the project team;

Be able to research and critically evaluate how a practising IT project manager applies IT project management techniques, project management skills, methods and software tools in the IT industry;

Be able to understand and apply appropriate communication practices within a project management context;

Be able to research and apply established IT project management principles, skills and techniques to a case study

Answer:

Project overview

The paper mainly reflects on the development stud farm management system for replacing the manual system that is utilized by the organization “Stud Farm”. It is found that due to the use of manual system, it became quite challenging for the organization to handle the operations of the business effectively. For resolving the issues, Globlex provided fund for developing new management system. The development of management system would be quite beneficial as the organization will be able to manage the operations of the organization quite effectively and the customers will get online breeding services.

Project description

In this project, project charter is created in order to reflect the development of online management system within the organization Stud farm. The paper focusses on measurable organizational values and identifies the impact that is created by the project on different areas. Proper schedule is prepared for the project in order to determine the budget and time needed for the project. Additionally, the paper also implements risk mitigation strategies for the risks that generally occurs within the project.

  1. Part One:

1.1 MOV - Measurable Organisational Value 

Area of Impact

Rank (1 to 5)

Operational

1

Customer

2

Financial

3

Strategy

4

Social

5

1.2 Value of the project

 The value that is delivered by the project are mainly elaborated below:

Better: The services that is provided to the customers of the organization are quite better as compared to the services that is delivered by the organization by utilizing the manual system. It is found that the customers can be able to get services of breeding and can pay for the services through their mobile.

Faster: the operation of the organization becomes faster and as a result, the response time between the customers, organization reduces, and as a result, the customers generally get response quite faster with the help of the new system.

     Cheaper: The money that is required for the management of the organizational operation is quite less when the new system is used as the system itself handles the entire operation of the business and therefore the organization does not needs to hire employees for managing.

1.3 Appropriate metric

Rank

Impact

Metrics

Timeframe

1

Operational

 The efficiency of the organizational operation enhances by 20% and as result, the organization is able to response quite faster.

 2 months

2

Customer

Due to the advanced services, more number of customers get attracted and as a result, the customers of the organization rises by 10%.

3 months

3

Financial

The organizational revenue also increases by 15% due to targeting large number of audience with the help of new system.

3 months

4

Strategy

 The organization utilizes different types of significant strategies that are helpful in successfully developing the project within the expected time.

2 months

5

Social

 The advantages as well as befits of the services delivered by the organization is promoted with the help of the social media.

1 month

The project scope includes:

  • Designing the interface
  • Developing database
  • Facility of breed registry
  • Developing facility of easy recording of process
  • Breeding review process development
  • Facility of customised communication
  • Development of database for marketing
  • Location facility development
  • Development of contract management
  • Option for tracking cost'

2.2 Out of Scope

The out scope includes:

  • The travelling cost is not included within this project
  • The suppliers details are excluded from this project

2.3 Assumptions

The project assumptions are as follows:

  • It is found that within 97 days the project will be finished
  • It is expected that $85,440 will be enough for finishing the project.
  • It is assumed that scope will be used while progressing from one phase to another.

2.4 Constraints

The project constraints are as follows:

  • It is found that within 97 days the project  must be finished
  • It is found that within $85,440 the development of the system must be finished.
  • The scope must be used while progressing from one phase to another.

2.5 Scope Management Plan 

The project scope can be managed with the help of steps that are mainly explained below:

 Understanding requirements: The manager of the project who are generally involved in the project must effectively understand the needs and demands of the project so that the scope of the project can be successfully managed within the entire lifecycle of the project.

Preventing scope creep: It is quite essential to analyze the signs of scope creep within the initial stages of the project so that they can be prevented within the initial stage. Thus, by preventing the chances of scope creep one can be able to manage the scope of the project quite effectively.

Handling financial changes: The project manager must properly handle the financial changes that will occur within the project due to changes within scope of the project effectively.

2.6 Resource Plan

  • People

Resource Name

Std. Rate

Project sponsor

$ 0.00/hr.

Project planner

$ 32.00/hr.

Financial manager

$ 29.00/hr.

Project developer

$ 33.00/hr.

System engineer

$ 32.00/hr.

Designer

$ 33.00/hr.

Tester

$ 25.00/hr.

System analyst

$ 26.00/hr.

Database administrator

$ 27.00/hr.

Human resource manager

$ 22.00/hr.

Risk analyst

$ 27.00/hr.

Programmer

$ 29.00/hr.

System administrator

$ 27.00/hr.

Software engineer

$ 26.00/hr.

Project manager

$ 40.00/hr.

  • Technology

Hardware

Computer, hardware, desktop, RAM

Software

Operating system, Java and

Network

Server

  • Facilities

Proper facility of intranet as well as extranet infrastructure must be proved by integrating with the development of database for proper development of online management system.

  • Other

Travel Requirements

Additional money is provided to the employees who work overtime.

Training Requirements

Monthly training sessions are arranged for the employees of the organization.

Part three:

 3.1 Project Milestones

Milestone

Completion date

Milestone 1:Initiation phase completion

Mon 28-05-18

Milestone 2:Planning phase completion

Thu 07-06-18

Milestone 3: Designing phase completion

Thu 21-06-18

 Milestone 4: Completion of development phase

Thu 30-08-18

 Milestone 5: Completion of testing phase

Fri 14-09-18

Milestone 6: Completion of monitoring and control phase

Wed 26-09-18

Milestone 7: Completion of closure phase

Mon 01-10-18

3.2 Project activities

Figure 1: Project activities

(Source: Created by Author)

3.3 Project resources

Figure 2: Project resources

(Source: Created by Author)

3.4 Time estimation

Figure 3: Time estimation

(Source: Created by Author)

3.5 Project budget

Figure 4: Project budget

(Source: Created by Author)

3.6 Time phase budget

Figure 5: Time-phase budget

(Source: Created by Author)

Part four: 

4.1 Assumptions

The project assumptions are as follows:

  • It is found that within 97 days the project will be finished
  • It is expected that $85,440 will be enough for finishing the project.
  • It is assumed that scope will be used while progressing from one phase to another.

4.2 Project risks and management strategy

Risk ID

Description

Probability

Impact

Rate

Assigned To

Response Strategy

Threat or Opportunity

R1

Improper time management: The time of the project is not managed effectively then it will be quite challenging to finish the project within the expected time.

80%

4

320

Project manager

The risk associated with time management can be mitigated by managing the project time effectively.

Threat

R2

Extending completion date: The project completion date is extended so that more functions can be incorporated within the system but it enhances cost of the project.

85

4

360

Project planner

 The risk can be accepted, as it would be beneficial for the organization.

Opportunity

R3

Poor skilled workers: As the workers are poorly skilled, it is quite difficult to manage the work related with the project within the time that is expected.

70

3

210

Human resource manager

 The risk can be prevented if skilled workers are hired for the project work.

Threat

R4

Poor quality materials: Due to poor quality of resources, the system that will be developed will lack quality and thus lot of issue can occur after development of the system.

75

4

300

 Quality analyst

The risks can be mitigated by testing the materials before using them for the system development.

Threat

R5

Inappropriate training facility: Due to absence of proper facility the team members faces lot of difficulty in handling the work of the project.

70

3

210

Hr. manager

The risk can be mitigated by making proper arrangement of training for the employees of the organization.

Threat

R6

Improper design of the system: If the design that is made is not proper as per the objective of the organization then the organizational objective cannot be fulfilled.

70

5

400

Technical expert

The risk can be mitigated by hiring experienced system designer who can be able to design the system properly.

Threat

Part Five:  

 The project manager works effectively within the project for maintaining the quality of the system that is mainly developed by the organization “Stud Farm”. It is identified that for maintain the quality of the project, the project manager follows scope throughout the lifecycle of the project. In addition to this, the project manager takes number of steps for managing the project quality. The steps include:

  • Weekly arrangement of meeting for focusing on the quality of the project
  • Testing is conducted after the development phase of the system
  • The resources that are used within the project must be checked with the help of the quality analyst
  • A set of verification activities

Verification Activity

When?

Code review

Code review is undertaken after coding is performed within the project.

Verifying project test report

Verification of project test report is conducted after the testing phase.

Verifying documents

This is done in the final stage of the project.

  • A set of validation activities

Validation Activity

When?

Checking needs of the customer

The needs and demands of the customers must be checked after completion of the project.

Software validation

This is done after using the software within the development of the project.

Automation script validation

This is performed after the database for the system is developed.

Part Six: 

  1. Annotated bibliography

 Refer to appendices

  1. Develop a closure checklist

Activities

Status

Is the testing phase completed

Yes

Does all documents are approved and reviewed?

Yes

Does the requirement traceability matrix is checked?

No

Is all issues closed?

Yes

 Does project handover completed?

No

Is training completed

Yes

  1. Develop a project evaluation

The project evaluation plan as we the MOV is provided in the table below:

Objective

Evaluation

Quality

Proper project quality is maintained within the lifecycle of the project as per the initial contract.

Budget

The budget get finished within the approved budget of the project.

Scope

Resources as well as cost must be included within the project.

References

Cicmil, S., Cooke-Davies, T., Crawford, L., & Richardson, K. (2017, April).Exploring the complexity of projects: Implications of complexity theory for project management practice. Project Management Institute.

Garton, C., & McCulloch, E. (2012). Fundamentals of Technology Project Management. MC Press, LLC.

Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence.pearson.

Hegazy, T. (2013). Computer-Based Construction Project Management: Pearson New International Edition. Pearson Higher Ed.

Heldman, K. (2015). PMP project management professional exam deluxe study guide: updated for the 2015 Exam. John Wiley & Sons.

Hwang, B. G., & Ng, W. J. (2013). Project management knowledge and skills for green construction: Overcoming challenges. International Journal of Project Management, 31(2), 272-284.

Kerzner, H. (2013). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.

Larson, E. W., &Gray, C. (2013). Project Management: The Managerial Process with MS Project. McGraw-Hill.

Mir, F. A., &Pinnington, A. H. (2014).Exploring the value of project management: linking project management performance and project success. International journal of project management, 32(2), 202-217.

Pemsel, S., &Wiewiora, A. (2013).Project management office a knowledge broker in project-based organisations. International Journal of Project Management, 31(1), 31-42.

Stark, J. (2015). Product lifecycle management.In Product Lifecycle Management (pp. 1-29).Springer International Publishing.

Todorovi?, M. L., Petrovi?, D. ?., Mihi?, M. M., Obradovi?, V. L., &Bushuyev, S. D. (2015). Project success analysis framework: A knowledge-based approach in project management. International Journal of Project Management, 33(4), 772-783.

Tornabene, C., Hussain, M. M., Crowe, T., Cohen, N., & Panzer, J. (2012).U.S. Patent No. 8,103,729. Washington, DC: U.S. Patent and Trademark Office.

Verburg, R. M., Bosch-Sijtsema, P., &Vartiainen, M. (2013).Getting it done: Critical success factors for project managers in virtual work settings.International Journal of Project Management, 31(1), 68-79.


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