ICT115 Introduction to Systems Design 15 - Free Samples for Students
Establish a scholarly supported argument, discussing the benefits of offering a mobile application in addition to the website. You may start by exploring perceptions of, and behaviours related to, the use of mobile apps in similar businesses. You must use at least five references to support your argument.
Develop a Work Breakdown Structure (WBS) – organized by product and in at least three levels of details – for the front-end of a mobile application, which helps the management to understand the scope and complexity of the development project. You are required to demonstrate how the suggested WBS can be used by the management.
Answer:
Introduction
This report consists of a case study of Scene Brokers situated in Australia. The Scene Brokers is a company which acts as medium in between the venues and the customers. This company wants to manage its operation with business planning process. They want to extend their business with online reservation of the venues taking contracts and give special rate deal that are available with them. The company wants to build an online website and wants system design for supporting the operation of Scene Brokers. The company is introducing many new operation for targeting the individuals. Scene Brokers needs a business management report that can identify the system design by controlling all its operations.
This report shows a use case for Scene Brokers which describes the information that are analyzed for the requirements. All the description of the use case are described in this report. This report also describes the details of using mobile application compared to the website application. Finally a Wo
rk Breakdown Structure is elaborated in this report showing the details working process of Scene Brokers.
Topic 1
|
Use Case Name |
Information System of Scene Brokers
| |
|
Scenario |
Scene Brokers wants to make its processes automatic by developing a website and a mobile app so that the customers can login to the account and view all the venues that are empty for booking. The management of Scene Brokers wants to make it business online. The customer needs to login to the system for which they have to sign up to the system database by making a payment of $100. After login, the customer can view the places by providing preferred number of guests who will attend the occasion. Admin can manage the details of venue and manages the booking done by the customer. The database administrator also have to login to the system for accessing the data in the system. There are also agents who will provide other facilities to Scene Brokers. The agents confirms the booking made by the customer on preferred date and then the admin confirms the date to the customer. All the data of the customer and history of the customer are stored securely by the database administrator of the system. | |
|
Triggering Event |
The triggering effect of this use case is that the customer can view different venues in Australia for organizing events with a maximum of 500 guests. The customer, admin, agents, as well as the database administrator have to login in to the system for viewing the data in the system. | |
|
Brief Description |
The use case that is shown above shows all the processes that are to be carried out in Scene Brokers for making an online website page and an app. The use case helps Scene Brokers to maintain all the processes within the system. The use case shown above four actors in the system who are responsible for maintaining the processes in the system. The actors in the use case performs different tasks for maintain the processes properly in the system. | |
|
Actors |
The actors who are associated with this use case are the customers who will sign up to the system by paying a small amount to Scene Brokers. There is also admin and database administrator who will contrail all the bookings of the customers and the data of the system respectively. The database administrator of the system also manages the admin login by matching the username and password stored in the system. The agents who are associated with the system confirms the booking of the customer, provides dates that are available for booking and also manages the booking of the customer. | |
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Related Use Case |
The use case is related with similar other use cases that are available online. This use case is similar to all other similar event booking system that are available online. | |
|
Stakeholders |
The stakeholders who are involved in this system are the customers or the users who uses the mobile app or website for booking. The admin who manages all the system connected with Scene Brokers. The agents who provides services for Scene Brokers. | |
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Pre-conditions |
· There should be a user and system interface where the customer and the system can interact. · There should be proper login page for the system where the user can sign up. · The payment system should be smooth and should be user friendly. | |
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Post-Conditions |
· After the sign up and the payment process, the customer needs to select the available date properly so that they can get the confirmation date properly. · The admin needs to verify the booking dates. | |
|
Flow of Activities |
Actors |
System |
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1. Customer
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· The customer needs to login to the system for which they have to sign up to the system database by making a payment of $100. · Selects the booking date. · Makes the payment.
| |
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2. Admin |
· The admin confirms the booking · Logout from the system | |
Topic 2
In the year 2016, in one of the reports Google has reported that 58 % of the users use mobile device (Ventola 2014). They mainly use their smartphones for price monitoring, the offers provided to them, checking the review of the service or the product, comparing the services, taking online service as well as checking the discounts that are offered to them. More than 66 % of the people who use smart phones takes the service online at least once in a week. In recent days, the customers generally uses an application first on their phones rather than using it on their desktop (Avram 2014). There benefits of using mobile application over desktop application are stated below.
Mobile e-commerce brings loyal customer to the company
The main advantage that the mobile application brings to the company is that they create brand loyalty for the company. Almost 67 % of the users who does shopping online mainly uses their mobile phones for shopping rather than using desktop application (Satyanarayanan et al. 2015). They prefer mostly the mobile application over desktop application of their favorite companies as well as favorite brands. The mobile application helps to create connection in between the customer and the company.
The application has application usage tendency and market e-commerce helps in growth of mobile app.
The growing of the mobile ecommerce mainly helps to strengthen the connection of the business owners with the customers (Gao et al. 2015). Mobile application provides very easy interface to buy the products as well as products that are not in the country as well. The mobile application is a user friendly app where the customer can take the service and can buy their prefer products from anywhere they like to. So, mobile application helps the customer to avail the services from anywhere they like to.
Mobile application helps to allow advanced the marketing strategy.
For the mobile application, there can be many advanced functionality which allows the retailer of the online shop to monitor user interaction more easily compared to desktop websites (Halpern, Zhu and Reddi 2016). The mobile application of a company helps the company to have detailed analytics on the service or the product that are provided by them. There are many advantages that are mobile business offers to the customers. The owners of the company can personalize the content of the business more precisely (Vithani and Kumar 2014). The mobile app implements advanced recommender system that increases the conversion. The mobile websites provides effective recommendations which is one of the most important functional benefits of the mobile application.
Conclusions
It is recommended for Scene Brokers that they should use the application only after testing the application. As the company wants to build an online website and wants system design for supporting the operation of Scene Brokers. The company wants to introduce many new operation for targeting the individuals. Scene Brokers needs a business management report that can identify the system design by controlling all its operations. For this an online app and a website is designed for making the online system for the company.
It can be concluded that as the working process of Scene Brokers is to be online, so there should be secured system in the process that will help to make the system an automated one. The system that is designed for this company helps the user to sign in by paying the required amount for registration. The system then allows the user to select the booking date for the event to be organized, and after the approval of the admin and the agent, the customer can book the venue for the even that is to be organized.
References
Avram, M.G., 2014. Advantages and challenges of adopting cloud computing from an enterprise perspective. Procedia Technology, 12, pp.529-534.
Gao, C., Gutierrez, A., Rajan, M., Dreslinski, R.G., Mudge, T. and Wu, C.J., 2015, March. A study of mobile device utilization. In Performance Analysis of Systems and Software (ISPASS), 2015 IEEE International Symposium on (pp. 225-234). IEEE.
Halpern, M., Zhu, Y. and Reddi, V.J., 2016, March. Mobile cpu's rise to power: Quantifying the impact of generational mobile cpu design trends on performance, energy, and user satisfaction. In High Performance Computer Architecture (HPCA), 2016 IEEE International Symposium on (pp. 64-76). IEEE.
Satyanarayanan, M., Schuster, R., Ebling, M., Fettweis, G., Flinck, H., Joshi, K. and Sabnani, K., 2015. An open ecosystem for mobile-cloud convergence. IEEE Communications Magazine, 53(3), pp.63-70.
Ventola, C.L., 2014. Mobile devices and apps for health care professionals: uses and benefits. Pharmacy and Therapeutics, 39(5), p.356.
Vithani, T. and Kumar, A., 2014. Modeling the mobile application development lifecycle. In Proceedings of the International MultiConference of Engineers and Computer Scientists (Vol. 1, pp. 596-600).
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