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ICT120 Introduction to Telecommunications and Networks : Network Infra

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You are a member of the network planning team, and need to write a formal business management report to explain your solutions and recommendations about the future network infrastructure for Cookie Co.
Your target audience is executive business people, who have extensive business experience but limited ICT knowledge. They would like to be informed as to how your solutions may be beneficial to their business. Therefore, the report needs to recommend the telecommunications and networking technologies to be used in terms of business benefit. You may need to compare your recommendation with other available technologies.
1. Network Infrastructure
1) Network convergence and unified communications
2) LAN types and cabling plan for the head office and branches
3) WAN connection for the head office and branches
4) Transmission media and connecting devices
5) IP and DNS management
2. Networked Services
Propose to deploy 4 types of network services. Candidates can be, but not limited to, VOIP, WWW, Intranet, Extranet, Email, and Web Services.
3. Data Processing Facilities
1) 3.1 Data storage solution. Candidates can be, but not limited to, data centre, SAN, Cloud, and distributed database.
2) 3.2 Data processing model. Candidates can be, but not limited to, C/S and P2P.
When you provide solutions to each topic, remember to explain their benefits to some of the following items:
The collaborations between the head office and branches
The operation of the business
The satisfaction of customers

Answer:

Introduction

The Cookie organization is essentially a chain store which makes Cookies and they have positioned their business in various part of the country. Nonetheless, recently they have become frustrated from the aspect of the slow data networks connectivity issue, along with the unreliable voice calls due to the issue in their network that has been a challenge to the employees and the staff of the organization (Agrawal and Zeng, 2015). This enterprise they are seeking on the fresh design particularly on their IT infrastructure on the networking aspect for their functions of the business to enable them to grow significantly. This report intends to provide some solution to this issues which is affecting them and recommendations on the network infrastructure which they will adopt.

  1. The network infrastructure

The network infrastructure focus on the hardware and the software resources for the overall network which enable the network connectivity, communication, operations as well as the management of a given enterprise network (Agrawal and Zeng, 2015). Moreover, this also provides the path for the communication and services between the users, processes, services and the external networks.

  1. The network convergence and the unified communication.

The communication which exists between the computers depends entirely on the working of the infrastructure of the network. Unified communication comprise of hardware such as network switches and plug network cables and they are connected together to the computers (Dacier, Dietrich, Kargl and König, 2017). In this organization they will utilize the Wi-Fi system which will cover all part of the organization particularly the department to enable them to access on the internet. The use of this technology will be beneficial to the operation of the business along with satisfying the customers (Vasilakos, Zhang and Spyropoulos, 2016). The business would benefit from the streamlined network to enable them to communicate much effectively (Rainer, Prince and Watson, 2014). Moreover, the customers will be able to make their voice calls and raise issue when it comes to the services and the product they want from the company.

  1. LAN types and cabling plan for the head office and branches

The LAN network is the overall system which connect different computers particularly in the office. The local area network comprise all the computers as well as other devices that are linked to the local domain servers. When it comes to the LAN network for this organization there would be a logical structure diagram that is drafted to show how the network would be aligned (Curwen and Whalley, 2014). The LAN shows the various approaches of the communication employed as well as the arrangement of the network to the business business (Dacier, Dietrich, Kargl and König, 2017). This technology would be significant to the head office as well as the branch office since it would help them to connect the computers together which will enable the workers to connective efficiently to the head office and the business along with other business processes.

  • WAN connections for the head office and branches

Having a branch office in a given region could be significantly important and an effective way in which the customers could raise their issues (Palo and Tähtinen, 2013). Therefore, to connect this branch to head office they need an internet connection which is dedicated Curwen and Whalley, 2014). They could achieve this through a WAN service would will use a 3G wireless service and an Ethernet. To be able to achieve this the organization would need a WAN service to both the branch office and the head office through the use of the aggregated routers that are more located to their data centers as well as the site within the business.

  1. Transmission media and connecting devices

These will be the path to that will be used in connecting of the devices for example the computers and personal networks. The devices which will be used will be wireless such as the digital satellite business (Dacier, Dietrich, Kargl and König, 2017). The use of the transmission media will be significant to the business operation since it is likely to be much faster as well as less costly as compared to the deployment of the cables, which may be very costly or even perhaps there infrastructure is limited. Additionally, the use of the wireless transmission there would be reduced rates of the data to both the communications at the branch office along with the head office.

  1. IP and DNS management 

The DNS service usually translate to the domain names into the IP address. The DNS helps in the management of the website for the organization. The DNS helps in translating of the DNS services to the appropriate IP address (Palo and Tähtinen, 2013). When Cookie Company uses this new technology infrastructure it will manage their website and be able to take the responsibility for the domain name, as well as ensure the kind of the clients who visit their domain. This would be benefit to the customer as well as the operation of the business (Dacier, Dietrich, Kargl and König, 2017). The customer would access the company website and easily make an order on the items they want. This ensures that there is effective communication between the customers and the enterprise. The company will also benefit in that they will deal with the inquiries of the customers quickly (Tate, Beck, Ibarra, Kumaravel and Miklas, 2016). DNS management helps in dealing with all the DNS issues so as to render all the requirements of the customers.

  1. Networked Services 

Cookie Co. intends to implement various networking technologies to their network services they are the Extranet, intranet, use of the email and the VOIP.

  1. Extranet

This is a private network which utilize the internet technology as well as the public telecommunication system to securely share on the part of the business data or even the operations with the vendors, partners, suppliers as well as client (Magboul, Chew and Raman, 2016). The extranet could be regarded as the part of the organization intranet which is extended to the users who are outside the organization (Curwen and Whalley, 2014). This technology provide benefit to the organization as well as satisfaction of the customers. It would assist the customers in accessing the services and product they want from Cookie Company. On the benefit to the business it will enable them to collaborate between the regional branches and the head office (Loo, Mauri and Ortiz, 2016). This entity transmit huge volume of data through electronic means, therefore this technology will play a big part in the exchange.

ii) VOIP

This technology stand for voice over the internet protocol. It is a more effective alternative means of making voice calls at no cost. The Cookie Co. issues on the undependable voice calls are caused by the network issue and the use of this technology will help in addressing on this issue since the customer will efficiently raise on their concern on a given service or even product (Bernardos, Oliva, Serrano, 2014). The technology would be beneficial to the business and the satisfaction of the customers. To the part of the organization the use of this technology will help reduce on the cost of the communication and on the part of the customers they would effective address on their issue as the system is efficient.

iii) Email

This network technology is an approach which helps in the exchanging of the messages between people through the electronic means. The emails are useful since the organization is able to utilize this technology all across the networks that they are connected to internet (Agrawal and Zeng, 2015. The usage of this technology will be beneficial to the operation of the head office as well as the branches through the reduction of the barriers associated to the geographical aspect of the business since they will be able to communicate effectively despite the distant (Curwen and Whalley, 2014). Moreover, the use of the email it is a lower cost means of communicating even to the customers when they want to raise a given issue to the business.

iv) intranet

This is the private network that is accessed by only the workers within the business. In the organization there is a lot of data which should not be accessible to the external parties (Curwen and Whalley, 2014). The use of the intranet would be beneficial to the processes of the business since it is the initial point to which the business communicate and forms collaboration between the head office and the regional branches.

  1. Data processing facilities. 

Cookie Co. could employ various data processing facilities that could store the data centers cloud technology.

  1. Cloud

This is an IT model that allows an access to the shared configured assets that are employed with minimal effort from the management. The use of the cloud technology enables the users and the business with various computing functionality and storing of the data (Kwon, Dou, Heinzelman, Soyata and Shi, 2014). This technology will benefit the business since they will share their some of their resources which will ensure they achieve an economy of scale. The use of the cloud help reduce the infrastructural cost which is associated to the purchase of their infrastructure for storage.

  1. Data centers 

The data centers are usually the facilities which house the system of the computers that are associated for storage of the information (Gercek, Saleem and Steel, 2016). The data centers usually centralizes to the data of the company. The data center are important for the operations of the business. The data center will be significant to this organization since it will house all their data and protect it from occurrence of any damage.

b) The data processing model.

i) Peer to peer

This is basically the networking technology that partitions on all the workloads within the organization among the peers. Each individuals has equal privileges (Curwen and Whalley, 2014). This technology make access to the disk storage aspect along with the bandwidth to be access equally by the other employees in the organization. This model would provide benefit to Cookie Co. in their operations of the business through sharing of the workloads among the peers in the business.

Conclusion

The research has looked at the various network technologies which will be implemented to the proposed plan for the Cookie Company. The research has offered technologies which could be implemented to deal with the issue of the slow connectivity of the network data. Once these are implemented in the proposed plan it will help address on the issues of the organization and keep the customers satisfied.

References

Agrawal, D.P. and Zeng, Q.A., 2015. Introduction to wireless and mobile systems. Cengage learning.

Bernardos, C.J., De La Oliva, A., Serrano, P., Banchs, A., Contreras, L.M., Jin, H. and Zúñiga, J.C., 2014. An architecture for software defined wireless networking. IEEE wireless communications, 21(3), pp.52-61.

Curwen, P. and Whalley, J., 2014. Telecommunications Strategy: cases, theory and applications. Routledge.

Dacier, M.C., Dietrich, S., Kargl, F. and König, H., 2017. 4.4 Network Security Management for Trustworthy Networked Services. Network Attack Detection and Defense–Security Challenges and Opportunities of Software-Defined Networking, p.9.

Gercek, G., Saleem, N. and Steel, D., 2016. Networked Services Outsourcing for Small Businesses: A Lifecycle Approach. Journal of Global Business and Technology, 12(1), p.23.

Kwon, M., Dou, Z., Heinzelman, W., Soyata, T., Ba, H. and Shi, J., 2014, June. Use of network latency profiling and redundancy for cloud server selection. In Cloud Computing (CLOUD), 2014 IEEE 7th International Conference on (pp. 826-832). IEEE.

Loo, J., Mauri, J.L. and Ortiz, J.H. eds., 2016. Mobile ad hoc networks: current status and future trends. CRC Press.

Magboul, I.H.M., Chew, K.W. and Raman, M., 2016. A conceptual model of information system usage for better improvement in organisations. International Journal of Business Information Systems, 22(3), pp.362-374.

Palo, T. and Tähtinen, J., 2013. Networked business model development for emerging technology-based services. Industrial Marketing Management, 42(5), pp.773-782.

Rainer, R.K., Prince, B. and Watson, H.J., 2014. Management Information Systems. Wiley Publishing.

Tate, J., Beck, P., Ibarra, H.H., Kumaravel, S. and Miklas, L., 2016. Introduction to storage area networks. IBM Redbooks.

Vasilakos, A.V., Zhang, Y. and Spyropoulos, T. eds., 2016. Delay tolerant networks: Protocols and applications. CRC press.


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