ISY100 Ethics in Information Technology
Learning Objectives
- What is ethics, and why is it important to act according to a code of ethics?
- Why is business ethics becoming increasingly important?
- What are organizations doing to improve their business ethics?
- Why are organizations interested in fostering good business ethics?
- What approach can you take to ensure ethical decision making?
- What trends have increased the risk of using information technology in an unethical manner?
Acting in accordance with a personal code of principles
- Extending same respect and consideration to all that one expects to receive from others
- Applying the same moral standards in all situations
- Inconsistency emerges:
– In a situation that conflicts with one’s moral standards
– If one applies moral standards differently according to the situation or people involved
Code of ethics
– Company-wide acceptance requires employee participation andendorsement by the leadership
– Must be easily accessible by employees, shareholders, business partners, and the public
– Must continually be applied to a company’s decision making and be an important part of its culture
Do you think it is appropriate for businesses, when operating in foreign countries, to adjust their code of ethics in order to fall in line with the ethical norms of the host country?
Includes:
– Showing employees examples of how to apply the code of ethics in real life
– Comprehensive ethics education program that encourages employees to act ethically
- Goal
– Encourage employees to report any misconducts
– Show employees effective ways of reporting incidents
– Reassure employees that such feedback will be acted on and that they will not be subjected to retaliation
Treating others fairly and with respect
- Operating effectively in a multicultural environment
- Accepting personal accountability for meeting business needs
- Continually developing others and themselves
- Operating openly and honestly with suppliers, customers, and other employees
Why are employees afraid of reporting ethics violations, even when the appropriate reporting mechanism is in place?
- Many employees are aware of reporting procedures for ethics violations, but
which of the managerial behaviors would be worthy of reporting as an ethics violation? At what point does managerial behavior warrant reporting?
Answer:
In the previous weeks I have learned about ethics which is a set of acceptable codes of behavior within a particular group, morals which are beliefs about what is right and wrong, law which is a system of rules recognized by a particular community and it is enforced by particular institutions, the various ethics in the world of business and their importance (Collins 2012), corporate social responsibility and its importance which includes creating community goodwill, code of ethics which are written guidelines designed to help workers/ professionals to act with honesty and integrity.
From the lessons I also learned the ethical business decision making process which involves four major steps, the various strategies that managers can use to establish an ethical working environment, the various checklist questions that managers can use to assess if the organization is operating ethically, ethics in information technology, the various ways in which people unethically use IT, and how Ethics can be adopted in IT (Carsten Stahl 2011).
Relevant Concepts And Theories
The major issues discussed in the lessons are;
Ethics: this involves both individual and organizational ethics. At the individual level ethics are highly dependent on morality and the law, while at the organizational level ethics are highly influenced by the established code of ethics. Organizational ethics are highly challenged by factors such as the need to achieve higher profit margins thus making the organization to use unethical ways of achieving the targets (Hartman, DesJardins, and MacDonald 2011). It is the role of organization managers to establish a working environment which is grounded on an ethical culture.
Approaches to ethical decision making: According to Ciulla (2011), there are four approaches that are used in making ethical decisions which are; the utilitarian approach which focuses on providing more good and less harm, the virtue ethics approach which states that all ethical approaches have to follow certain virtues that provide humanity development, the fairness approach which views an ethical action to be the one that treats everybody with fairness, and the common good approach whose quest is concentration on conditions that are common and important to everybody’s welfare.
Ethics in Information Technology: This refers to the consideration of various ethical aspects in the development and use of technology. According to Carsten Stahl (2011), there are various ways in which information technology is unethically used, they include: workplace monitoring to an extent of infringing employees privacy, copying and distributing copyrighted content without the consent of the copyright owner, masquerading and unauthorized access to data, web surfing and use of cookies to store the browsing history of a person, among others.
Future Application Of The Knowledge
In my future as an IT professional, I intend to use the knowledge gained from the lessons in various ways such as; adopting ethics in all my dealings and following my organization’s code of ethics (Collins 2012), ensuring that information Technology in my organization is used in an ethical way through following given guidelines and laws such as copyright law (Carsten Stahl 2011), establishing a good ethical environment by following the ethical decision making approaches in order to ensure that an ethical culture is adopted by everyone in my department, restricting access to data and other IT resources from unauthorized persons in order to avoid identity theft and data alteration.
References
Carsten Stahl, B., 2011. IT for a better future: how to integrate ethics, politics and innovation. Journal of Information, Communication and Ethics in Society, 9(3), pp.140-156.
Ciulla, J.B., 2011. Is business ethics getting better? A historical perspective. Business Ethics Quarterly, 21(2), pp.335-343.
Collins, D., 2012. Business ethics: How to design and manage ethical organizations. Hoboken, NJ: Wiley.
Hartman, L.P., DesJardins, J.R. and MacDonald, C., 2011. Business ethics: Decision making for personal integrity and social responsibility. McGraw-Hill/Irwin.
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