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Isys2056 Business Computing And Business Assessment Answers

Porpoise Swim School is a ‘learn to swim’ centre located in the Northern suburbs of Melbourne.  Regina Sharky owns the swim centre.   Regina teaches a number of the swim classes herself and enjoys this aspect of her work.  She also handles bookings, accounts and organises the swim teaching roster for the six long-term casual teaching staff she employs (pay rates have been determined by both age and qualifications).  She also employs a receptionist who works on an hourly rate whenever classes are being held.
The swim school offers a range of swim programs for infants and children.  Classes are booked for the entire term. The cost per term is dependent on the number of weeks in the Victorian school term.  Parents are requested to pay fees in advance.  If fees are paid in full before term begins customers receive a discount.
Earlier in the year, Regina was becoming increasingly concerned that her business was behind budget.  In an effort to improve profitability she conducted research into the type of classes offered by successful swim schools in other areas.  Based on this research she has introduced two new class types into the term three schedule. (Penguin and Dolphin)   She has also introduced a number of Saturday morning classes and has recently employed a new experienced swim teacher, Rachael Potter.  Although Rachael is paid a higher rate she is more qualified and has greater experience than other staff.   Regina is hoping that these measures have encouraged new customers to her swim school and will improve the profitability of her business.
Regina has set up a spreadsheet.  She has asked you to complete any relevant calculations and to use excel ‘tools’ to analyse the data she has given you.   She then requires you to provide a business report with regards to the effectiveness of these measures and suggestions regarding how she should structure the timetable in term four.  She realises there are other factors that may impact the results of the data. At least two additional factors should be considered and discussed before you make your recommendations.
The analysis, findings and recommendations which you prepare for Regina should be outlined in a professional business report.

Answer:

Introduction

Porpoise Swim School is a school located in Melbourne suburbs. Regina is the owner of the swim centre and has been trying to increase its profitability and has been looking every detail of the swim centre. Previously, she had been getting not so profitable results based on timetable structure in term one and two. However, she has tried her best to make some changes in term 3. On the contrary, she has appointed experienced teaching staff and even increased the classes with different abilities for the budding and the trained swimmers practices. Furthermore, she has enabled an option like discount for the parents who get their children’s name enrolled with full fees at the earliest, before the term begins.

This report will help in analyzing the strategies she has undertaken and further the way she can improve her profitability position of swim centre. Besides this, the various other factors will be highlighted that will help in reducing cost through the effectiveness of the measures taken in term three and would be taken in term four.

The report deals with different instructors, number of classes enrolled, time of classes, day, and cost per class / term and total amount received from the learners after deducting discount. Although, Regina has considered many factors since the beginning but there can be improvement in the same. There is a different alignment to the analysis done and different heads have been given for the same

Analysis of Instructors, Classes Enrolled, Time and Days

To start with different instructors have been taken in consideration who teaches different classes in a day as per the timings. The instructors like Claire, Jamie, Joanne, Maryanne, Regina, Steven and Tom are old instructors. However, Regina has recently made an inclusion of new instructor named Rachael, an experienced one and had allotted less classes sessions in comparison to Tom, Steven and Claire.

As per the table, given above, Tom has the maximum number of sessions as 86 followed by Steven and Claire as 56 each from 8.30 am to 6.30 pm. On the other hand, Rachael has only 26 sessions which is less as she is new and not upto date with the system. This can be further depicted through a bar graph.

Other thing, which we come to know that the maximum number of sessions which further represents students are with Tom, but the maximum number of classes are taken from the timing 4.00 pm to 4.30 pm which is considered suitable for the student as they come back from school in the afternoon and then come for the learning. Again a bar chart can be used for illustration of the same.

Now the number of classes as per day’s highlights the maximum crowd of learners received and the maximum swarm is on Monday followed by Friday with approximate 19% of students in the session from 4.00 pm to 4.30 pm

The number of classes enrolled with count of day further gives an insight on the classes has been undertaken. The classes instruction has been given in the excel sheet. However, two new classes have been brought is Penguin (for beginners) and Dolphin (for perfection in learning). The Dolphin and Seahorse has the maximum classes as 64 each with students and Penguin has the least with 19.

Analysis of Amount Received 

The amount received is variable as it is taken as per cost per term which is of 10 weeks with the rate of each class such as Penguin with $14 per class and rest at $17. Moreover, to attract more group of children, Regina has tried to give out discounts for full payment before the commencement of term and has been fruitful as there have been maximum enrolments. The division has been done on instructors as well as classes running in the swim school.

The maximum contribution has been given by Tom as 23.3% to the total sum achieved and Regina is contributing 7.77% to the swim school’s profit. Also, as per the classes given in Table 4, Dolphin class has been seem to be a success with maximum contribution at par with Seahorse class and least has been received by the Penguin Class

Identification of Different Factors affecting the Results 

The other factors that keenly impact the data are also the payments given by the swim school to the instructors. The table below highlights the staff payment rates

However, total staff payment is one of the factors that can lead to reduction in profits; also, there would be other costs like maintenance costs, equipments electricity, water and swimming learning materials costs like tubes, costumes, etc. These payments are hidden payments that can further lead to expenditure.

Conclusion

It can be concluded that porpoise is running in a shortage of funds because as said earlier there are many other factors/payments that are not shown, also, with additional expenses profits might decrease. Despite the fact, Regina had made an attempt to increase the profit on the total sum received as the new instructor has even acquired 26 sessions with an average class of 7. In addition, the two classes added that is Penguin and Dolphin have reaped results but the maximum help in profits have been received from Dolphin class. Lastly, the discount deduction in fees has attracted more enrolments in the third term and made an addition to revenue.

Recommendations

There are two points that can be further recommended to Regina in the fourth term time table are

  • Although, the Penguin class has received the least amount and response on enrolments, it should be removed and another class adding to the “post learning sessions” being names as “Whale” should be included that makes the learners ready for competition and further.
  • Secondly, additional benefits should be entitled and more students should be under Rachael sessions so that more students can get a benefit of an experienced teacher. Also, Regina can keep a little hike in fee with a class on Monday, followed by a Friday under the timings of 4.00 pm / 4.30 pm session.

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