ITECH7409 The Service Management
? research, comprehend and analyze each document to find relevant details to answer a set of questions, and
? prepare a written summary report of findings
Commence your search for standards at the Federation University website. There is a listing of Databases AZ
Note: If you are on campus, just clicking on the link will send you through to the database. If you are off-campus, you will need to authenticate with your logon details Your search should target published standards, not drafts. You can include any of the following but you are not limited to:
Software engineering - Product quality - Quality model Information technology - Software packages - Quality equirements and testing Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) -
Common Industry Format (CIF) for usability test reports
Select and research one Australian and one international standard relating to software testing to ascertain the answers to the following questions. Be sure to check appendices in these documents as they can be very helpful. Your answers should illustrate a good understanding of the standard documents you select.
For each standard
? What is the standard name?
? Who holds the copyright for the standard?
? Amongst the acknowledged contributors to the document, which universities were involved (if any)?
? What is the scope or intent of the standard?
? What are the key terms and understandings needed for the standard to be understood and applied?
? In your own words, what does the application of the standard result in? Or in other words,what does the standard do?
? Finally, what specific relevance to software testing is the standard?Make a comparison of the two standards.
? Relate any commonalities between your two selected standards
? Highlight any significant differences in their approach and applications.
Part-B: Test Management Tool
You have to present a comparative analysis between any two of the following Test Management Tools:
The analysis should include:
? Common features
? Special features
? an introduction to standards and a brief description of the two standards researched
? responses to questions for each standard
? listing and a discussion of commonalities and differences between the two standards
? listing the common and special features of two selected test management tools
? a conclusion summarizing the report findings
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