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LOG235 Module 6 Exam

LOG235 Module 6 Exam

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contains 5 Questions

1) ___________ are top level metrics that will have specific targets established, and sustainment providers will be rewarded or penalized based on their meeting or falling short of the targets. [Recognize how to identify/refine performance outcomes.]

Key Performance Indicators (KPIs)

Contract metrics

Program Sustainability Goals (PSGs)

Level 3 metrics

2) For a system level Product Support Arrangement (PSA) with a Product Support Integrator (PSI) that includes metrics of Materiel Availability (AM), Operational Availability (AO) and Materiel Reliability (RM), ideally the PSI must maintain control over all applicable aspects of product support affecting system availability and reliability. [Recognize how to translate the Warfighter's requirements into effective product support metrics.]

False

True

3) A good source of information for Performance Based Logistics (PBL) Metrics is: [Identify the top level objective metric targets that all PBL strategies should strive to maximize.]

Appendix F of the PBL Guidebook

Integrated Product Support (IPS) Element Guidebook

Business Case Analysis (BCA) Guidebook

Product Support Manager (PSM) Guidebook

4) Which of these is not a Quality Assurance (QA) approach that can be used to validate the achievement of desired outcomes? [Recognize how to identify metrics based on the scope of the arrangement level (i.e., system, sub-system or component), delegation of control, and Integrated Product Support (IPS) Elements.]

Program Self-Audit

Customer Feedback

Periodic Sampling

5) Level ___ metrics support Level 1 metrics and help to identify the root cause(s) of the performance gap for a Level 1 metric. [Recognize criteria for establishing lower tier performance metrics that facilitate support provider roles and responsibilities and the achievement of desired performance outcomes.]

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