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MANAGEMT 7081 Managing in a Global Context | Emotional Intelligence

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Assume that your boss (real or imagined) has asked you to prepare a research paper on Emotional Intelligence that can be shared at the next executive meeting. In this report she wants the following questions responded to:

1) Provide an explanation of the factors of Emotional Intelligence.

2) Explain how each factor is linked to leadership effectiveness.

3) Investigate if emotional intelligence can be taught. If yes, then how; if no then why not.

4) How would a person convince you that they had emotional intelligence (beyond tests) 

Answers:


Introduction

The report discusses about Emotional Intelligence, its factors and how each and every factor is linked to leadership effectiveness. Further, the report focuses on the idea of whether a person should invest himself in emotional intelligence and how one can be convinced of having it. Emotional intelligence is effective and significant to develop confidence and morale among the people. The report draws the idea about how important an emotional intelligence is and focuses on developing it in people.

Factors of Emotional Intelligence

Emotional Intelligence is the capability of analyzing the emotions of self and also of others. It focuses on the behavioral aspect of how one must pursue things without having any stress and dissatisfaction. Emotional Intelligence helps in maintaining a balance between the factors that can lead to wrong decisions.

The major factors responsible for Emotional Intelligence include:

Self- Awareness: In Emotional Intelligence, possessing self-awareness is very much important as it tells a person how to behave and in what manner in front of other people. If the person is self-aware about the particular thing individual is then able to be called as intelligent when it comes to emotions, a person is able to control and manage himself over pity or even big issues (Bar-On, 2010).

Managing Emotions: Managing the emotions is something that can help an individual to take a correct decision which can be effective and considerable. It enhances the working ability of the person and makes him aware of the happenings which need to be taken care with or without having to show any emotions (Patino, 2018).

Self- Motivation: Self-motivation is the first key to get success and with emotional intelligence, one can gain the sense of motivation which can lead to individual success. Self-motivation is that factor of emotional intelligence which can show a right track to a person and can also make him focused towards the situation. If the person is self-motivated then they can make a great success (Zeidner, Matthews & Roberts, 2012).

Empathy: Empathy is an emotion of recognizing the emotions of other people. Recognizing the emotions of others develop a sense of attachment with the person and therefore can help in solving the problems. Emotional Intelligence empathetic towards an individual also increases the level of emotional intelligence (Cherry, 2018).

Handling Relationships:  If the people possess the above factors then they are able to effectively handle the relationships. This makes them know about how to deal in a situation leading to crises in relations. If a person is capable enough to handle the relationship he/she certainly can be tagged as having emotional intelligence (Chopra & Kanji, 2010).

Factors linked to leadership effectiveness

The factors of emotional intelligence make an individual effective to handle and manage any activity. This develops the leadership style in individuals and therefore they are able to manage everything efficiently. These factors enable them to be a good leader. People essentially should know about Emotional Intelligence as a very own feeling before overseeing them successfully. Mindfulness of Emotional Intelligence feelings encourages people to identify and analyze the situation. Individuals with high enthusiastic mindfulness know how they feel at some random time, can distinguish the spring of those emotions and can highlight how the sentiments show in physical side effects. This helps them in maintaining a good leadership quality (Goleman, Boyatzis & McKee, 2013).

 Leaders, who direct themselves successfully rarely battering others, settle on surged or enthusiastic options, simplification individuals, or compromise Emotional Intelligence qualities. Self-motivated leaders work consistently toward Emotional Intelligence objectives, and they have highly special demands and needs for the nature of work. For managers, having sympathy and emotional intelligence are basic to managing with a successful group or organization. Leaders with sympathy can easily settle themselves in various serious situations.  They further help to build self motivation and happiness among the employees at the workplace. Leaders who posses’ emotional intelligence presents an excellent example in front of workers to perform tasks and duties in a hassle free manner.

Leaders who have unique and attractive social skills, capabilities and talents are able to handle worse circumstances at the workplace and further they boost and maximize the outcomes and performance of the workers and organization as well. With effective emotional intelligence, leaders are able to handle and control on the critical situations at the workplace further, it also helps in motivating the subordinates within the organization (Stein & Book, 2011).

Teaching Emotional Intelligence

Yes, it is important to teach people about Emotional Intelligence, as they have emotions but they do not aware about the implementation of it. Sometimes emotions are depicted by people also become an issue and this leads to crises and challenges. Emotional Intelligence will help them in possessing the right behavior at the right place. People today really need to show emotions differently in different environment. Showing youngsters abilities, for example, undivided attention, mindfulness, and sympathy can prepare them to succeed both scholastically and socially. It enhances to identify the emotions of others and make them realize about the solution to the occurring problem (Micheleborba, 2018). 

Students who need passionate knowledge can turn out to be less associated with the school, contrarily influencing execution in the classroom. By teaching emotional intelligence, the teachers can enhance and encourage self-respect, confidence, and honesty among the students. It will further help the students in achieving long-term targets and goals (Ryerse, 2015). Emotional Intelligence is an arrangement of aptitudes related with checking one's very own and others' feelings, and the capacity to utilize feelings to direct one's reasoning and activities. Seminars, sessions and education programs can be conducted to teach the emotional intelligence to students. Along with this, various apps could be used to providing knowledge about learning and emotional intelligence. Write about memory and emotions are significant ways to learn emotional intelligence. Teachers need to help the kids recognize and identify what they can and cannot control in the classroom. In this way, emotional intelligence can be taught by the teachers to students (Ryerse, 2015).

Convincing a person that they have Emotional Intelligence

Emotional Intelligence is hard to create in light of the fact that it is connected to mental improvement and neurological pathways made over a whole lifetime. It requires a great deal of exertion to change long-standing propensities for human connection — also essential skills such as mindfulness and passionate poise (Freemanagementbooks, 2018). If a person has emotional intelligence then they will certainly possess the characteristics of empathetic towards others, self-awareness, analytical mind, belief, needs and wants, passionate, optimistic, adaptability and desire to help others succeed. If they possess these abilities people certainly are intelligent enough in handling emotions and can be convinced as having emotional intelligence. It is good to have emotional intelligence in the workplace and classroom. In order to convince people about emotional intelligence, it is needed to facilitate the idea of self-awareness, and desire to have a successful attitude not only towards self but also towards others. If a person is able to work under pressure and to strive with changing demands that mean people possess’ emotional intelligence in life. The use of emotional intelligence assessment in the companies has also been controversial. The core principles and rules of emotional intelligence make clear that individuals are able to handle bad situations and emotions. Without specific theory and principle, individuals could be limited to vague criticism related to their people skills and talents (Freemanagementbooks, 2018).

Conclusion

It is concluded from the above-mentioned study that emotional intelligence helps in controlling the minds of people and boosting self-confidence and loyalty. The factors of emotional intelligence help in building a leadership style. The Emotional Intelligence also helps in changing the attitude of a person over a time.

References

Bar-On, R. (2010). Emotional intelligence: an integral part of positive psychology. South African Journal of Psychology, 40(1), 54-62.

Cherry.K.,(2018). 5 Components of emotional intelligence [Online], Retrieved from https://www.verywellmind.com/components-of-emotional-intelligence-2795438

Chopra, P. K., & Kanji, G. K. (2010). Emotional intelligence: A catalyst for inspirational leadership and management excellence. Total quality management, 21(10), 971-1004.

Freemanagementbooks.,(2018). Free online library for managers [Online], Retrieved from https://www.free-management-ebooks.com/faqpp/measuring-01.htm 

Goleman, D., Boyatzis, R. E., & McKee, A. (2013). Primal leadership: Unleashing the power of emotional intelligence. Harvard Business Press.

Micheleborba.,(2018). 10 ways to teach emotional literacy to boost empathy and emotion IQ[Online], Retrieved from https://micheleborba.com/10-ways-to-teach-emotional-literacy-to-boost-empathy-and-emotion-iq/

Patino.E.,(2018). At a Glance: 5 factors of emotional intelligence [Online], Retrieved from https://www.understood.org/en/friends-feelings/empowering-your-child/self-awareness/at-a-glance-5-factors-of-emotional-intelligence

Ryerse.M.,(2015). 12 ways to use inside out to teach emotional intelligence [Online], Retrieved from https://www.gottman.com/blog/12-ways-to-use-inside-out-to-teach-emotional-intelligence/

Stein, S. J., & Book, H. E. (2011). The EQ edge: Emotional intelligence and your success. John Wiley & Sons.

Zeidner, M., Matthews, G., & Roberts, R. D. (2012). What we know about emotional intelligence: How it affects learning, work, relationships, and our mental health. MIT press.


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