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MKT303 International Marketing: Understand The Market Segments

You and your team are in charge of the marketing department of the selected business. Your team is in charge of developing a search campaign for the business. You are supposed to submit a report to your Department head on details regarding the campaign and thereof.

1) Creation of persona(s) to better understand and target the market segments your business serves.

2) What KPIs need to be monitored for the success of failure of the display ad campaigns.

Answer:

Target Market

The target market which the company caters to are the University students and the Young Professionals who use the given bike shop services because they make use of the bike as their daily transportation purposes (Chocolatespokes.co


m. 2018).

Consumer personas

The consumer personas help in understanding the kind of customers which the customer aims to serve. The customer personas of the two different customers have been given as follows:

Customer name 1: John

 

Profile summary

John is a young university boy who likes adventures and wants to engage in various activities throughout his day. Often updates and services his bike.

Personality: Active, passionate, energetic

 

Interests:

John likes to go on long bike rides

He is an active personality and parties regularly

Uses his bike to go to and fro

Media and brands

John is highly conscious about the brand he makes use of and may like to associate with only considerable brands.

Age: 20 years

Occupation : Second year student at the University

Status: Income level: > 15000$

Location: Denver

 

Motivations

Gets motivated by:

· Free benefits

· Unique offers

Influences:

John is influenced by :

· Social media trends

· Peer group

 

Customer name 2: Mathews

 

Profile summary

Mathew is a young professional who is an engineer at the office and who often uses the bike has transportation mode.

Personality: Serious, responsible, no risk appetite.

 

Interests: Likes to go to movies, likes to spend time with the family

 

Media and brands

Is not brand conscious but believes in buying products which long last and gets his clothes tailored. Moreover, likes all his accessories to be well made and designed personally.

 

 

Age: 30 years

Occupation : IT Engineer at Microsoft

Status: Income level: > 35000$

Location: Denver

 

Motivations

· Good quality

· Resilience and unique aspects

Influences

Gets influenced by :

· Print media advertisements

· Social media advertisements

· Office colleagues

KPIs

The Key Performance Indicators can be described as the indicators for the evaluation of the performance of the success of the advertisements are as follows:

  • Return on Marketing Investments: This measure helps in understanding the returns of the company as compared to the investments which they have made on their marketing activities (Chernev 2018).
  • Brand awareness: The brand awareness can be defined as the level to which the customers tend to identify the brand awareness of the company (Marshall 2014). The higher level of brand awareness reflects a good marketing campaign at large.

References

Chernev, A., 2018. Strategic marketing management. Cerebellum Press.

Chocolatespokes.com., 2018. Chocolate Spokes. [Online]. Retrieved from: https://www.chocolatespokes.com/ (Accessed on: 30 Oct. 2018).

Marshall, G., 2014. Marketing management. McGraw-Hill Higher Education.


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