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PAM3240 Risk Management and Policy : Managing Disruption Risks in Supp

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As discussed in this course, risk management is an important process for all organizations. This is particularly true in information systems, which provides critical support for organizational missions. The heart of risk management is a formal risk management plan.Theproject activities described in this document allow you to fulfill the role of an employee participating in the risk management process in a specific business situation.

Answer:

The project is usually accompanied by unforeseen events that may hamper successful implementation of a project. This necessitates development of a risk management plan to identify potential risks and provide effective ways of managing each risk (Kleindorfer & Saad, 2005). It is evident that the Health Network Inc. relies mostly on technological devices to keep, track and manage its data related to organizational operations. The company communicates with clients electronically, furthermore the organization allows customers to view and request services and pay for it through online platforms. It is therefore important to identify potential risks associated with Health Network in order to minimize financial losses that may result from defects in the system. The RMP serve to identify and evaluate the risks in order to allocate risk mitigation strategies to given individuals for risk management.

The outline for risk management plan involves three major steps: risk identification, risk assessment and risk resolution. The first step being risk identification involves identifying risks posing threat to the organization. The risks can be identified through brainstorming, conducting interviews, reviews and SWOT analysis (Dikmen et al, 2007). The next step is risk assessment in order to categorize risk as either internal or external. The most common external risk posing threat to business is the government regulations and natural. At this stage, it is important to estimate probability and impact of each risk identified. The risks that have highest likelihood of occurring and posing serious impact must be graded higher on a normal scale to indicate its need for address.

The risk action plan is the last step in developing the risk management plan as it outlines steps for risk resolution. At this stage, all risks are aligned with actions to minimize the occurrence of individual risk identified. The scope of the program covers many functional interfaces including corporate compliance, buildings, billing, information technology, material management, safety and security, staff education and patient satisfaction. The organization has to comply with laws and regulation regarding operating with license, provision of basic services to the patients, being a member of governing body that ensures that there is proper patient care in the facility and having medical staffs that are qualified professionally and have been licensed to practice medicine by state. The administration is also required by law to maintain accurate records for patients and ensure there is general hygiene within the medical facility while maintaining a proper disaster plan (Adler-Milstein et al., 2014). The hospital managers have the biggest role in ensuring effective governance that maintains quality and patient safety.

The risk management is responsibility of entire organization. The doctors and nurses have to ensure that they avoid medical procedures that may harm the patients. The management have a role of ensuring adherence to legal requirements including license, adequate staffing, provision of infrastructure to support hospital operations and monitoring and evaluating all programs to ensure efficiency within Health Network Inc. The subordinate staff including IT experts and accountants must adhere to professional code of conduct to minimize loss of information or finances and creates maximum customer satisfaction. The proposed RMP is to take about six months, each steps taking two months for identification, assessment and resolution of risk.

References:

Adler-Milstein, J., Kvedar, J., & Bates, D. W. (2014). Telehealth among US hospitals: several factors, including state reimbursement and licensure policies, influence adoption. Health Affairs, 33(2), 207-215.

Dikmen, I., Birgonul, M. T., & Han, S. (2007). Using fuzzy risk assessment to rate cost overrun risk in international construction projects. International Journal of Project Management, 25(5), 494-505.

Kleindorfer, P. R., & Saad, G. H. (2005). Managing disruption risks in supply chains. Production and operations management, 14(1), 53-68.


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