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SITXHRM001 Coach others in job skills Assessment 2

Assessment Guidelines

What will be assessed

The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

·          provide effective on-the job coaching to four different colleagues

·          address identified performance problems or difficulties experienced by colleagues in each of the above coaching sessions and rectify or refer as appropriate

·          evaluate colleagues’ performance and provide constructive feedback as part of above coaching sessions

·          demonstrate the following during each of the above coaching activities:

o   clear communication and demonstration of the organisational tasks required of the colleague

o   completion of training within commercial time constraints

o   application of the key principles of training.

Place/Location where assessment will be conducted

SSH to complete

Resource Requirements

Pen, Paper or computer, colleagues to be coached,

Completed Coaching Session Plan Templates 1-4 from Assessment 1

Instructions for assessment including WHS requirements

Refer to the Assessment conditions attached to the Futura Group Mapping Document located in the teacher support tools folder or the “Assessment Conditions” for this unit in the SIT 1.0 Training Package.

Where shortfalls in WHS knowledge and skills are identified for the basis of coaching new skills, the required information, equipment and PPE as required must be made available.

Assessment 2

  1. You will be observed coaching colleagues in tasks over 4 instances as identified in Assessment 1.
  2. Each session is limited to 15 minutes or as detailed in your sessions plans you have established in assessment 1.
  3. The marking criteria below provide a guideline of what will be observed during your coaching sessions.

Instance

Date

Duration from ... to...

Task to be coached

Instance 1:

Candidate:

Instance 2:

Candidate:

Instance 3:

Candidate:

Instance 4:

Candidate:

Date: _________     Time: _________     Duration: ____________    Location: ___________________

Coaching Session 1 (maximum Duration 15 minutes)

Training Objective

(What is to be achieved?)

Resources

Time

Activities

Explanation:

Silent Demonstration:

Demonstration and Explanation:

Trainee Explanation:

Trainee Demonstration:

Trainee Practice:

Feedback:

Reporting Requirements:

Who?                                                                                         Why?                                                              

Date: _________     Time: _________     Duration: ____________    Location: ___________________

Coaching Session 2 (maximum Duration 15 minutes)

Training Objective

(What is to be achieved?)

Resources

Time

Activities

Explanation:

Silent Demonstration:

Demonstration and Explanation:

Trainee Explanation:

Trainee Demonstration:

Trainee Practice:

Feedback:

Reporting Requirements:

Who?                                                                                         Why?                          

Date: _________     Time: _________     Duration: ____________    Location: ___________________

Coaching Session 3 (maximum Duration 15 minutes)

Training Objective

(What is to be achieved?)

Resources

Time

Activities

Explanation:

Silent Demonstration:

Demonstration and Explanation:

Trainee Explanation:

Trainee Demonstration:

Trainee Practice:

Feedback:

Reporting Requirements:

Who?                                                                                         Why? 

Date: _________     Time: _________     Duration: ____________    Location: ___________________

Coaching Session 4 (maximum Duration 15 minutes)

Training Objective

(What is to be achieved?)

Resources

Time

Activities

Explanation:

Silent Demonstration:

Demonstration and Explanation:

Trainee Explanation:

Trainee Demonstration:

Trainee Practice:

Feedback:

Reporting Requirements:

Who?

Criteria 

1.Instance

2.Instance

3.Instance

4.Instance

S

NYS

S

NYS

S

NYS

S

NYS

Comments

Coaching session

Establishes rapport with the colleague

Communicates the requirements for the coaching session

The specific skill is explained

The workplace is prepared in a hygienic manner

The workplace is prepared to meet WHS requirements

The WHS requirements are instructed and confirmed

Gaps in WHS are explained and demonstrated

The task is broken into steps

The individual steps are explained

Individual steps are demonstrated

The required knowledge is communicated and checked

Colleague is provided with opportunity to practice each task step

Active questioning is employed to invite questions and answers from colleague

Constructible feedback is employed at all times

Where corrective action is required colleague is instructed accordingly

WHS is maintained throughout coaching

Hygiene is maintained throughout coaching as applicable

Colleague manages to perform new tasks

Identifies shyness/communication problems and takes pro-active action

Communication employed during coaching provides for friendly interaction/promotes engaged learning/training

Motivates colleague to achieve further tasks through supportive actions and constructive feedback

Applications for new skill(s) are explained

Opportunities for further practice are explained

Timeframe for monitoring is suggested

Provisions for further monitoring and communication are established

Outlines the reporting requirements for coaching session as relevant /according to organisational procedures

Evaluates own performance and suggests ways for improvement

Coaching methods employed improve over the course of the instances delivered

List additional criteria as relevant

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