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SITXHRM006 Assignment 1

Assessment 1

Your task: Answer the following questions. Each question must be completed.

Question 1:  How does a well-defined job description help the business?

Question 2:  When applying targets they should follow the SMART principle. What does SMART stand for?

Question 3:  List 10 criteria which are often used in performance appraisals in the TH&E industry that can help you monitor the ongoing performance of staff.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Question 4:  When should you provide your employees with feedback?

Question 5:  List 4 functions of coaches and mentors.

1.

2.

3.

4.

Question 6:  Giving feedback helps guide and support your staff. ‘Giving credit where credit is due is one example’. List 3 others.

1.

2.

3.

Question 7:  List 3 ways to identify if a staff member might need further coaching or training. 

1.

2.

3.

Question 8:  List 5 strategies you might take to prevent performance problems. 

1.

2.

3.

Question 9:  What is the first step in resolving a performance problem? 

Question 10:  List 3 possible solutions to performance problems.

1.

2.

3.

Question 11:  If you find that performance issues are ongoing what are some steps you might take? What policies and procedures must be followed?

Question 12:  What does a formal grievance procedure usually involve?

Question 13:  Why is it important to have accurate records of any disciplinary procedures?

Question 14:  Name and describe 3 methods of reviewing performance.

1.

Description:

2.

Description:

3.

Description:

Question 15:  Why is analysis of performance data useful? What must be considered when analysing performance data in preparation for a performance review?

Question 16:  Name 5 aims of a performance management system.

1.

2.

3.

4.

5.

Question 17:  Any criticism given during the review should be what?

Question 18:  What do you do with completed performance records?

Question 19:  What are the advantages of an employee agreeing to a course of action during a performance review?

Question20: For YOUR organisation or industry, describe the procedures for performance appraisal, counselling sessions and grievance procedures. Are there any areas that need to be reconsidered for inclusion?

Your response must include the procedures that exist in the organisation. If you are not working in industry, provide an overview what this procedures entail based on your studies.

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