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COIS11011 Foundations of Business Computing

You are to research and prepare answers to all questions listed below. You may use quotations or referenced paraphrasing, but you must always summarise your findings and conclusions in your own words. Failure to do this will cost you marks – see marking guide.

Do not use direct quotations. Instead, you are required to research, read, understand and then explain in your own words. Any paraphrasing from sources must be correctly referenced intext and in the References section, using the Harvard referencing standard.

The Questions:

  1. Discuss the five IT Megatrends that shape the Digital Future.

Source: Chapter 1

  1. Of the five competitive forces presented in the Chapter 2 (Porter’s model), which is the most significant for an organisation in terms of making IS investment decisions? Why? Which is the least significant? Why?

Source: Chapter 2

  1. Which five Web sites do you visit most frequently? What makes you come back to these sites? Which ones do you spend most time on? Why?

Source: Chapter 4

  1. More and more organisations have discovered Facebook as a way to connect with their customers and drive word-of-mouth advertising. Any company can create a Facebook page containing basic information about the business, a “wall” to share content, a space for uploading photos or pictures (many organizations use this to show “behind-the-scenes” content), and so on. Further, businesses can add apps (such as an app that allows customers to make a reservation at a restaurant) to further engage with their customers.

(a) Search the Web for the most up-to-date statistics.

(b) What is striking/important about these statistics?

(c) How have the numbers changed since April 2016? Which categories seem to draw most attention in social networks? Why?

Source: Chapter 5

  1. Define a Database Management System (DBMS). What is an entity? Differentiate between records and attributes with example. 
  1. Write a short note on the rise of ‘Enterprise Systems’.
  2. a) Whose responsibility is it to ensure that algorithms are not discriminatory? Explain.

(b) Google, Facebook, and many other widely used software platforms have been accused of using algorithms that present biased search results or news feeds. Should such platforms be bias free (at least as much as possible), or is it acceptable for platforms to reflect the biases of the developers? Explain

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