COMM1380 Professional Writing Skills | Issues with the New Textbook
Introduction:
In this workshop, you will be confirming the requirements for an investigation from a meeting. The investigation will be the basis for the case study investigation report you will be asked to write.
Instructions:
- Review the scenario and the video for Kelly Book, Dean of the Department of Communications, showing the interview with her regarding the textbook issue.
- Based on the interview with Kelly Book, write a follow-up email confirming the instructions and requirements that were provided to you during the interview.
Scenario:
Kelly Book, Dean of the Department of Communications, has asked you to investigate an issue regarding a textbook.
Answer:
To:Kelly Book
Dean, Department of Communications
From:Anjali Elsa Sam
Conestoga Student
Date:July 8, 2018
Subject: Report regarding the textbook
Dear Madam,
At first, I would like to thank you for your time to have the meeting with me. As you have informed me, an issue has occurred regarding one of the textbooks for the next semester. You have asked me to conduct a thorough investigation regarding the issues with the new textbook. I am writing this email to confirm the instructions and requirements that you have made earlier regarding the investigation.
As we have communicated earlier, you have asked me to have a detailed investigation on the issues that have surfaced with one of the textbooks for the next semester, and deliver a report on the investigation to you that explains every details of the issues clearly. As the new semester starts in four weeks, I have to deliver the report within three weeks so that there would be enough time to make a decision regarding the issues with the textbook and act on it. With this report, you aim to reach to a decision that would ensure the department’s money is being utilized efficiently, as well as the students are being provided with everything that would help them in the learning process.
On this regard, I am presenting you the plan for the investigation. As per your suggestion, at first I will talk to the manager of the bookstore Dave Black, and then the administrative assistant Hector Mead. These two persons will provide me the detailed information on the issues and the reasons behind it. You also mentioned that the professor of the course that the textbook is for, Mr. Hoan, could shed light on the issue too. I will talk to him to understand the significance of the issues. The next step of the investigation will be to meet the related stakeholders in order to figure out the root of the problems. This will provide a clear idea of how the issues will affect the students as well as the department in which that textbook is studied. Combining the details gathered from the management of the bookstore, the stakeholders and the professor of the department, recommendations will be made that would help in resolving the issues. Explaining all the issues, the report will further provide an estimation of the number of books that will be required for the next semester.
I can assure you that the report will contain all the details that you need to comprehend the situation, and the suggestions will help you in make necessary decisions. As you have required, this report will be delivered to you within three weeks.
Thanking you.
Yours sincerely,
Anjali Elsa Sam
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