Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions, and address fully each assessment task. If any assessment task is not fully addressed, then your assessment task will be returned to you for resubmission. Your trainer/assessor will remain available to support you throughout the assessment process.
Written work
Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the overall unit of competency. When undertaking any written assessment tasks, please ensure that you address the following criteria:
Active participation
It is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time.
Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor. The following list outlines some of the activities for which a learner can be accused of plagiarism:
If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss this with you, and further action may be taken accordingly.
Collusion
Collusion is the presentation by a learner of an assignment as their own that is, in fact, the result in whole or in part of unauthorised collaboration with another person or persons. Collusion involves the cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to disciplinary action. Collusion or copying from other learners is not permitted and will result in a “0” grade and NYC.
Assessments must be typed using document software such as (or similar to) MS Office. Handwritten assessments will not be accepted (unless, prior written confirmation is provided by the trainer/assessor to confirm).
Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more training and experience).
Once the learner has satisfactorily completed all the tasks for this module the learner will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit of competency.
If you are deemed “Not Yet Competent” you will be provided with feedback from your assessor and will be given another chance to resubmit your assessment task(s). If you are still deemed as “Not Yet Competent” you will be required to re-enrol in the unit of competency.
Additional evidence
If we, at our sole discretion, determine that we require additional or alternative information/evidence in order to determine competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues. We retain this right at any time, including after submission of your assessments.
Confidentiality
We will treat anything, including information about your job, workplace, employer, with strict confidence, in accordance with the law. However, you are responsible for ensuring that you do not provide us with anything regarding any third party including your employer, colleagues and others, that they do not consent to the disclosure of. While we may ask you to provide information or details about aspects of your employer and workplace, you are responsible for obtaining necessary consents and ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with such information.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal to the course coordinator, in writing, outlining the reason(s) for the appeal.
Recognised prior learning
Candidates will be able to have their previous experience or expertise recognised on request.
Special needs
Candidates with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately.
The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills and knowledge and performance requirements of the unit of competency.
To demonstrate competence in this unit you must undertake all activities in this workbook and have them deemed satisfactory by the assessor. If you do not answer some questions or perform certain tasks, and therefore you are deemed to be Not Yet Competent, your trainer/assessor may ask you supplementary questions to determine your competence. Once you have demonstrated the required level of performance, you will be deemed competent in this unit.
Should you still be deemed Not Yet Competent, you will have the opportunity to resubmit your assessments or appeal the result.
As part of the assessment process, all learners must abide by any relevant assessment policies as provided during induction.
If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your assessor to discuss your options. You have the right to formally appeal any outcome and, if you wish to do so, discuss this with your trainer/assessor.
Please complete the following activities and hand in to your trainer/assessor for marking. This forms part of your assessment for HLTWHS002: Follow safe work practices for direct client care.
Name:___
Address:___
_
Email:___
Employer:___
Declaration
I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. I also understand the assessment instructions and requirements and consent to being assessed.
Signed:__
Date:__
If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below:
This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person.
Learner 1:__
Signed:__
Learner 2:__
Signed:__
Learner 3:__
Signed:__
Activities
Complete the following activities individually or in a group (as applicable to the specific activity and the assessment environment).
Estimated Time |
15 Minutes |
Objective |
To provide you with an opportunity to follow workplace policies and procedures for safe work practices. |
Activity |
Case Study A Answer the following questions referring to the information provided in Case Study A: 1. What is the first thing you should do when an incident has been stabilised? 2. Where are the incident forms located? 3. Why should you suggest measures to be put in place? |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
20 Minutes |
Objective |
To provide you with an opportunity to identify existing and potential hazards in the workplace, report them to designated persons, and record them according to workplace procedures. |
Activity |
Case Study B Referring to the organisational procedures provided, identify how you would respond to the scenario presented in Case Study B. |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
30 Minutes |
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Objective |
To provide you with an opportunity to identify any client-related risk factors or behaviours of concern, report them to designated persons, and record them according to workplace procedures. |
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Activity |
Case Study C Complete the following table using the information provided in Case Study C:
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This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
20 Minutes |
Objective |
To provide you with an opportunity to follow workplace policies and procedures to minimise risk. |
Activity |
Case Study D Read the organisational procedures for minimising risk in the case of a spillage of bodily fluid. Make a list of five things you should do if you spill a bodily fluid within the workplace. |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
25 Minutes |
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Objective |
To provide you with an opportunity to identify and report incidents and injuries to designated persons according to workplace procedures. |
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Activity |
Case Study A You are Robert’s support worker, and you were present during the incident detailed in Case Study A. Complete the incident form using the information provided.
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This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
20 Minutes |
Objective |
To provide you with an opportunity to follow manual handling procedures and work instructions for minimising manual handling risk. |
Activity |
Case Study E Answer the following multiple choice questions based on the instructions provided in Case Study F. 1. The first thing that you should do before you lift a heavy object is: a. Obtain a proper hold of the item, with hands diagonally opposite and using your whole hands and fingers b. Check or clear the area you will be carrying the object in c. Bend your knees. 2. Once you have sized up the load to check weight and stability, you will then need to place your feet in proper position, this is: a. With front foot beside the object facing direction of travel and back foot behind the object b. With both feet behind the object facing direction of travel c. With both feet on either side of the object facing the direction of travel. 3. When you lift the object, your back should be: a. Bent over the object b. Reclining to take the weight of the object c. As straight as possible. |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
30 Minutes |
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Objective |
To provide you with an opportunity to identify manual handling hazards and report in line with workplace procedures. |
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Activity |
Case Study F Fill in the following table, using the information provided in Case Study G
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This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
30 Minutes |
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Objective |
To provide you with an opportunity to apply control measures for minimising manual handling risk. |
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Activity |
Case Study G Complete the first three columns of the risk assessment template using the information provided. For the fourth column, suggest what actions you think might be appropriate to minimise the risk of the identified hazard.
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This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
||
If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
20 Minutes |
Objective |
To provide you with an opportunity to follow standard precautions as part of own work routine to prevent the spread of infection. |
Activity |
Identify how the following contribute to the prevention of infection: Washing hands Safe disposal of sharps Surface cleaning Management of bodily fluid spills Personal Protective Equipment. |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
||
If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
10 Minutes |
Objective |
To provide you with an opportunity to recognise situations when additional infection control procedures are required. |
Activity |
Case Study H Read the scenario presented in Case Study H. Why are additional infection control procedures required? |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
10 Minutes |
Objective |
To provide you with an opportunity to apply additional precautions when standard precautions alone may not be sufficient to prevent transmission of infection. |
Activity |
Case Study H Read the scenario presented in Case Study H. What are the additional procedures you need to follow as Jack’s support worker? |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
||
If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
30 Minutes |
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Objective |
To provide you with an opportunity to identify risks of infection and report them according to workplace procedures. |
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Activity |
Case Study I Complete the report form provided in Case Study I using the information required. For the final section, think of your own suggest measures to minimise the risk of infection.
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This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
20 Minutes |
Objective |
To provide you with an opportunity to raise WHS issues with designated persons according to organisational procedures. |
Activity |
Case Study J Read the organisational procedures and the scenario provided in this Case Study J and answer the following questions: 1. What WHS issue has occurred? 2. According to the organisational procedures provided, what action should you take in response to this issue? |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
||
If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
10 Minutes |
Objective |
To provide you with an opportunity to participate in workplace safety meetings, inspections and consultative activities. |
Activity |
Case Study J Referring to the information provided in Case Study J, identify the key information you would raise in a Safety Survey. |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
||
If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
20 Minutes |
Objective |
To provide you with an opportunity to contribute to the development and implementation of safe workplace policies and procedures in own work area. |
Activity |
Case Study K Answer the following questions using the information provided. 1. What is the problem? 2. How soon does this need resolving? 3. In your own opinion, how could you use this incident to improve work practices in the future? |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
||
If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
||||
Assessor’s signature |
Estimated Time |
10 Minutes |
Objective |
To provide you with an opportunity to identify ways to maintain currency of safe work practices in regards to workplace systems, equipment and processes in own work role. |
Activity |
Case Study L List four things that you should do to maintain the effectiveness of PPE. |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
||
If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Estimated Time |
15 Minutes |
Objective |
To provide you with an opportunity to reflect on own levels of stress and fatigue, and report to designated persons according to workplace procedures. |
Activity |
Identify eight symptoms of stress and fatigue. |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
||||
Provide your comments here: |
||||
The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
||
If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
||||
Assessor’s signature |
Estimated Time |
20 Minutes |
Objective |
To provide you with an opportunity to participate in workplace debriefing to address individual needs. |
Activity |
Identify the primary purposes of workplace debriefing sessions. |
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
The summative assessments are the major activities designed to assess the learner’s skills, knowledge and performance, as required to show competency in this unit. These activities should be completed after finishing the Learner Guide. These should be completed as stated under the trainer/assessor instructions.
Skills, knowledge and performance may be termed as:
Section A: Skills Activity
The Skills Activity is designed to address the foundation skills of the unit through case studies, with a series of applicable questions to address the skills criteria.
Section B: Knowledge Activity (Q & A)
The Knowledge Activity is designed to be a questionnaire where the assessor asks the learner a series of questions to confirm their competency for all of the required knowledge in the unit of competency.
Section C: Performance Activity
The Performance Activity is designed to address the performance evidence of the unit through case studies, with a series of applicable questions to address the skills criteria.
If necessary for the activities, you should attach completed written answers, portfolios or any evidence of competency to this workbook.
Objective: To provide you with an opportunity to show you have the required skills for this unit.
This activity will enable you to demonstrate your knowledge of the following foundation skills:
Answer the activity in as much detail as possible, considering your organisational requirements.
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.
The answers to the following questions will enable you to demonstrate your knowledge of:
Answer each question in as much detail as possible, considering your organisational requirements for each one.
What strategies could you take to minimise these risks?
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the summative assessment. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.
This activity will enable you to demonstrate your knowledge of the following performance evidence:
Answer the activity in as much detail as possible, considering your organisational requirements.
OR
This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the summative assessment. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name |
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Assessor’s name |
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Unit of Competence (Code and Title) |
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Date(s) of assessment |
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Has the activity been answered and performed fully, as required to assess the competency of the learner? |
Yes No (Please circle) |
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Has sufficient evidence and information been provided by the learner for the activity? |
Yes No (Please circle) |
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Comments |
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Provide your comments here: |
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The learner’s performance was: |
Not yet satisfactory |
Satisfactory |
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If not yet satisfactory, date for reassessment: |
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Feedback to learner: |
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Learner’s signature |
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Assessor’s signature |
Robert suffers from diabetes, and if his blood sugars drop too low, he suffers from symptoms such as dizziness, weakness and blurred vision. If these symptoms are ignored or missed, Robert is at risk of much more severe outcomes such as seizures or a stroke.
Robert is usually very good at controlling his diabetes, but recently he has been taking a lot of medication for a different illness, and as a result, has lost his appetite. This means that he is not moderating his blood sugar levels and is experiencing dizziness and weakness regularly.
At 08:15 on Saturday morning (14th October), Robert is still in bed as he feels unwell – dizzy and nauseous. When he tries to get himself out of bed, he loses his balance and falls to the ground.
Robert isn’t injured from this fall, but it seems to be a result of his symptoms.
Organisational procedures for reporting incidents:
Incident form:
Name of employee present: Date & time of incident: Location: Was illness or injury involved? (if yes, describe below). Description of incident (Please include names of individuals involved, nature of the incident, and a narrative of what occurred): |
During your working day, you see that a flap of carpet has become loose in a client’s room. This is a trip hazard for the client, as well as any visitors or staff members who may enter the room.
Organisational procedures to follow in the event of a hazard: Control the hazard Inform the relevant personnel Complete a ‘hazard form’ kept in the staff room. |
Andrew is a 31-year-old client who lives in a residential care home full time, and you are his support worker. He suffers from a number of behavioural issues, and this often means that his behaviour can become challenging and sometimes violent.
On Tuesday 10th October, at 21:30, the agreed time for residents to transition to their bedrooms, Andrew starts to become agitated because he is not ready to go to bed. He refuses to leave the common area and is verbally abusive to both you and other residents in the area. When you approach Andrew, he tries to hit you.
After speaking with Andrew for a while, you discover that he has recently been having nightmares and is frightened to go to sleep. You then chat with Andrew for a while, asking him about his dreams, and reassuring him that they are just dreams and nothing to be afraid of.
After talking for a while, Andrew calms down and agrees to go to bed.
In response to any behaviours of concern, your organisation requires that you record the incident in the following table:
Your Name: |
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Client Name: |
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Date of the incident: |
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Time of the incident: |
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Provide a description of the situation |
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How did you respond to the situation? |
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Any other comments |
Your organisation has provided the following procedures to follow in order to minimise the risk of infection if bodily fluids are spilt:
Isolate the area Wear gloves, a plastic apron and eye protection, such as goggles Soak up the fluid with disposable paper towels, or cover the spill with a granular chlorine releasing agent for a minimum of 10 minutes. Scoop up granules and waste using a piece of cardboard (or similar), place in a plastic bag and dispose of appropriately Mix one part bleach to10 parts water and apply to the area for 10 minutes Wash with hot water and detergent Dry the area Dispose of paper towelling and gloves appropriately Wash your hands Rinse any contaminated clothing in cold running water, soak in bleach solution for half an hour, then wash separately from other clothing or linen with hot water and detergent. |
(Victoria State Government: Workplace safety – infection control - https://www.betterhealth.vic.gov.au/health/conditionsandtreatments/workplace-safety-infection-control)
Manual handling procedures:
(Labour Solutions Australia: Lifting and Carrying Techniques - http://www.laboursolutions.com.au/Lifting-Carrying-Techniques.html)
Diedre is 73 years old. She has moderate mobility issues and need assistance standing, and walking from one place to another. Diedre uses a mobility frame, so once she is standing, she is able to walk mainly unaided, however, she needs help to get to the standing position and to sit down again.
As well as her mobility issues, Diedre’s sight is also deteriorating, and she often fails to see obstacles which are in her way when she is walking with her mobility frame.
The common living area is quite cluttered. There are many low-level pieces of furniture such as footstools and book boxes which are kept on the floor.
The corridors in the care setting you work in have laminate flooring and are cleaned every morning using hot water and detergent – as by protocol. However, during the first couple of hours after cleaning, the floor is quite slippery. Although ‘wet floor’ signs are used during this time, the surface still poses a hazard to anyone who may walk through.
Both employees and clients regularly use these corridors.
Risk assessment form:
Area of concern |
Hazard(s) identified |
Person(s) at risk |
Actions to be taken to minimise the risk |
Jack is a 41-year-old man who has HIV, he requires no extra care because of this, but the nature of the disease means that there is a risk that Jack may pass this on to others.
In order to prevent the risk of infection, there are some additional control procedures which are required when working with Jack.
According to workplace procedures, additional control procedures include:
Lunch has been prepared for the residents in a healthcare setting – chicken, vegetables and rice. The chef forgot what time the chicken was expected to be ready, but serves the meal anyway.
The following day, lots of the residents are sick from food poisoning. The main symptoms are vomiting, diarrhoea, stomach cramps and a loss of appetite.
Organisational form for reporting the risk of infection:
Name of person reporting: Date of report: Reason for report: Suggested measures to minimise risk of infection: |
Organisational procedures
WHS inspections include: Safety tours – Involving general evaluation of the workplace Safety sampling – Conducting sampling of potentially dangerous areas and practices Safety surveys – Asking employees for perspectives on health and safety Incident inspections – Assessing the workplace after a serious injury/illness or near miss caused by lack of care and concern for health and safety. |
Employees must: Report any WHS o issues o hazards o injuries o accidents o near misses o concerns to the supervisor on duty. |
You are working as a support worker for a 65-year-old man alongside another colleague. Due to the high level of medication, he is taking; he is at a high-risk of picking up infections and has recently been feeling sick, with a high-temperature.
When carrying out general tasks with the client, you notice that your colleague isn’t using the necessary PPE to prevent the spread of infection.
You are working as a support worker for David. David has recently become immobile after breaking both his arm and his leg during a fall. He also has a lot of bruising and is in a lot of pain. Because of these injuries, David has been advised to stay in bed for a week whilst he begins his recovery. His injuries also mean that support workers need to use a hoist to get David in and out of bed when necessary.
When you are bringing David his breakfast, you realise that the hoist kept by the side of his bed is broken. You know that David will need to be lifted out of bed in order to use the bathroom soon after having his breakfast, so this needs to be resolved as soon as possible.
To ensure that PPE is maintained and effective, you should:
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