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Unit code, name and release number
BSBWOR301 - Organise personal work priorities and development
Qualification/Course code, name
CHC30113 – Certificate 111 in Early Childhood Education and Care (4)
CHC50113 – Diploma of Early childhood Education and Care (4)

Assessment instructions

Table 1 Assessment instructions

Assessment details

Instructions

Assessment overview

The objective of this assessment is to assess your skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

Assessment Event number

1 of 3

Instructions for this assessment

This is a written assessment and will be assessing you on your knowledge of the unit

This assessment is in two parts and includes an Evidence Guide (marking tool).

1. Short Answer and Multiple-Choice Questions

2. Evidence Guide

Detailed instruction for the assessment part is contained at the beginning of the assessment and includes:

· Assessment task introduction

· When the assessment task must take place

· Where the assessment task will take place

· Resources and equipment required to complete the assessment task

· Specific assessment conditions (where required)

You must read the entire document before commencing your assessment so you are aware of all requirements.

Submission instructions

On completion of this assessment, you are required to upload it as per the instructions on your Online Learning Support (OLS).

It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE.

Conditions of Assessment

Assessment conditions will require you to:

· Read the learning resources on the Online Learning support (OLS)

· Complete and submit your written assessment onto the Online Learning Support (OLS)

Assessment must ensure the use of:

· National Quality Framework for Early Childhood Education and Care

· The relevant approved learning framework under the National Quality Framework for Early Childhood Education and Care.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

What do I need to do to achieve a satisfactory result?

To achieve a satisfactory result for this assessment, all questions must be answered correctly.

You must ensure your assessment responses are written in your own words (unless otherwise specified), include APA referencing where required

You must adhere to the word count requirements where specified.

What do I need to provide?

Computer and internet access

Due date and time allowed

Due Date: Refer to your individual training plan on the OLS

Venue: To be completed online.

Note: This assessment may be completed and submitted prior to the commencement of work placement.

Supervision

The marking teacher may ask for additional evidence to verify the authenticity of your submission and confirm that the assessment task was completed by you.

Assessment feedback, review or appeals

In accordance with the TAFE NSW policy Manage Assessment Appeals, all students have the right to appeal an assessment decision in relation to how the assessment was conducted and the outcome of the assessment. Appeals must be lodged within 14 working days of the formal notification of the result of the assessment.

If you would like to request a review of your results or if you have any concerns about your results, contact your Teacher or Head Teacher. If they are unavailable, contact the Student Administration Officer.

Contact your Head Teacher for the assessment appeals procedures at your college/campus.

Knowledge Assessment Specific Task Instructions

Introduction: This task outlines the Knowledge Evidence and Assessment Conditions your assessor will be marking you on for Organise personal work priorities and development.

This knowledge assessment will require you to apply your knowledge of the following:

  • Organise and complete own work schedule
  • Monitor own work performance

Your knowledge of the areas above will be assessed through a range of questions including Short Answer and Multiple Choice.

When: The knowledge assessment will take place according to the date and time on your training plan. The knowledge assessment may be undertaken in a single session or broken into sections with each section of the knowledge assessment conducted after the related content topic for the unit. Total time available for this assessment is 2 hours.

Where: The assessment task will be completed digitally using a computer for online submissions. A due date by which students must complete the assessment will be according to the individual student training plan.

You must achieve competency in all the assessable tasks to satisfactorily complete the unit.

Resources and Equipment: To complete this knowledge assessment, you will need access to a computer or online IT device. If you are completing a hard copy of the assessment, you will need to supply your own pens. Students will also need access to the National Quality Framework, National Quality Standards and Early Years Learning Framework and relevant legislation related to this unit. Other links have been provided in each question that directs to a website link.

As you have been provided with resources to confirm or source information from to answer the knowledge questions, it is important that all your answers are in your own words and not copied directly from the source material. This will ensure that you demonstrate your understanding and knowledge of the unit requirements assist in confirming the authenticity of your work.

Specific assessment conditions:

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the industry capability - workplace effectiveness field of work and include access to:

  • office equipment and resources
  • work schedules and performance improvement plans
  • workplace documentation and resources
  • case studies and, where possible, real situations
  • interaction with others.

Assessors must satisfy NVR/AQTF assessor requirements.

Part 1: Short Answer and Multiple-Choice Questions

1a. A work plan or schedule should include:

(Place an X next to two correct answers)

Answer choices

Put X next to your answer

a. work goals

b. paying my personal bills

c. key performance indicators

e. details of my previous work roles

1b. It is 10 am and you have been asked to complete five tasks:

Assess and prioritise the following five tasks with 1st being the task you will do first and 5th the task you will do last.

  • Add a note to the diary regarding the call you took from the plumber wanting to change his arrival time to mend the kitchen tap
  • Change a child’s nappy as it is very wet
  • You promised a parent that you would find her child’s hat that they left behind yesterday.
  • You have set up the tables for inside play, however, the dramatic play area needs additional resources from the preschool storeroom.
  • Make paint for tomorrow’s craft experience

Priority

Task

1st

2nd

3rd

4th

5th

1c. Briefly explain the decision-making used when prioritising tasks. (100 words)

  1. Identify four ways you can use business technology to complete work tasks in early education and care services.

1.

2.

3.

4.

  1. You are working in an early education and care service and you are preparing the paint for the day when you notice that there is very little red paint left, explain what you would do?
  1. You have seen an educator change nappy without gloves. Describe what you would do and say to address the issue.

Place an X against two of the following possible responses.

Possible response

X

a) Talk to the educator about concerns openly and discuss the importance of protection.

b) It’s not your role to remind her to wear gloves.

c) Complain about this to your colleagues.

d) Report your concern to your supervisor.

5a. Explain what a Key Performance Indicator (KPI) is. (100 words)

Use this link to an example job description to assist you to answer the following questions.

  1. Describe what a job description is and three ways a job description can be used in early childhood education and care services. (100 words)
  1. Your employer will provide you with a written job specification when you commence employment. If you were unclear about or felt you were unable to complete a particular KPI listed on your job description explain how you would clarify, negotiate and agree on the KPIs required of you. (100 words)
  1. Using the example job description, identify and describe two work practices that you are required to complete that relate to:

WHS Act 2011

Education and Care Services National Regulations Part 4.1 (100 words)

Legislation

Examples of practices

WHS Act 2011- your duty of care

1.

2.

Education and Care Services National Regulations Part 4.1

1.

2.

6a. When we discuss a concern, we have with our supervisor we must use communication that expresses how we feel and what our concern is clearly.

Rewrite the following sentences using ‘I’ messages.

  1. Kevin, you should tell me when you are going to be late.
  2. Sima, how come you get to sit with the children and never help with the washing up?

1

.

2.

  1. Define the term ‘active listening’. (50 words)
  1. Your room leader always asks you to change the children’s nappies. You feel frustrated as there isn’t a fair system in place for allocating tasks to staff working in the room. Identify two ways you would seek support and resolve the matter?

1.

2.

8a. List three guidelines to use when seeking feedback.

1.

2.

3.

  1. List three guidelines that would help you analyse and interpret feedback you receive.

1.

2.

3.

9a. List three signs of workplace stress.

1.

2.

3.

  1. Identify four main sources of stress in an early childhood service and briefly explain why these cause stress to educators. (100-150 words total)

1.

2

3.

4.

  1. Identify and explain three ways an educator could deal with the stress experienced in the workplace.
  1. You started working as an educator at Jolly Jumpers children’s service two months ago. You would like to know if you are doing a good job.

Describe two types of feedback that would assist you to find out if you are performing to the required level. (100 words each)

1.

2.

  1. You are about to undertake a performance appraisal and will be creating a professional development plan for yourself.

Answer the following questions relating to each step of the process. (100 words each section)

Steps in the performance appraisal and development of a professional development plan.

Answers for each step

a. Describe two methods you could use to identify your learning and development needs and two methods for prioritising goals.

To identify learning needs:1.

2.

To prioritise goals:

1.

2.

b. Describe three principles of goal setting you would use when setting your learning and development goal(s).

1.

2.

3.

c. Describe three types of professional development opportunities available to you.

1.

2.

3.

d. Describe two ways your Supervisor and/or Management could support you implement your professional development plan.

1.

2.

e. Describe two strategies you would use during the implementation of your professional development plan for each of the following steps:

i. Ensure good time management

and

ii. Monitor and evaluate your professional development plan.

i. Ensure good time management:

1.

2.

ii. Monitor and evaluate your professional development plan

1.

2.

Evidence Guide

Short answer questions/Multiple choice

Course

CHC30113

CHC50113

Unit

BSBWOR301 - Organise personal work priorities and development

Task

Short answer questions/Multiple choice

Student Name

Student Number

Essential skills & knowledge

S

U

Assessor comments

The student has identified the correct two inclusions in a work plan or schedule (Question 1a)

The student has assessed and prioritised the five workplace tasks to ensure tasks are completed within identified timeframes.

(Question 1b)

The student has briefly (in less than 100 words) explained the decision-making process involved when prioritising tasks.

(Question 1c)

The student has identified four ways they could use business technology to complete work tasks in an Early Education and Care Service.

(Question 2)

The student has demonstrated knowledge of their role and responsibilities regarding monitoring and reporting shortages of resources required to fulfil their job role.

(Question 3)

The student has identified two ways they would respond to an educator who was not adhering to the service health and hygiene policy and required procedures. (Question 4)

The student has explained what a KPI is. (Question 5a)

The student has described what a job description is and three ways a job description can be used in early childhood education and care services.

(Question 5b)

The student has described how they would clarify, negotiate and agree on KPIs in their job description. (Question 5c)

The student identified two practices from the example job description that are within your role and responsibilities and comply with each of the following legislation:

a) WHS Act 2011- your duty of care

b) Education and Care Services National Regulations Part 4.1.

(Question 5d)

The student has rewritten the following sentences using ‘I’ messages.

Kevin, you should tell me when you are going to be late.

2. Sima, how come you get to sit with the children and never help with the washing up?

(Question 6a)

The student has defined the term ‘active listening’. (Question 6b)

The student has identified two ways they would seek support and resolve the concern raised in the scenario provided. (Question 7)

The student has listed three guidelines to use when asking for feedback and three guidelines to use when receiving feedback. (Question 8a and b)

The student has identified three signs of workplace stress and four sources of stress in an early childhood service and has briefly explained why these cause stress to educators. (Question 9a and b)

The student has identified and explained three ways an educator could deal with the stress experienced in the workplace. (Question 9c)

The student has described two types of feedback that would assist them to find out if they are performing to the required level expected for their role and responsibilities. (Question 10)

The student has demonstrated knowledge of the processes involved in a performance appraisal and creating a professional development plan. Including:

The student has described two ways they could identify their learning and development needs. (Question 11a)

The student has described three strategies they would use when setting their learning and development goal(s).

(Question 11b)

The student has described three types of professional development opportunities available to them. (Question 11c)

The student has described two ways their Supervisor and/or Management could support them implement their professional development plan. (Question 11d)

The student has described described two strategies they would use to ensure good time management and one strategy they would implement to monitor and evaluate their professional development plan. (Question 11e)

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